Steve Riccardone
Steve Riccardone at Dana Ford Lincoln

Steve Riccardone | Page 30

Sales Manager

Dana Ford Lincoln

266 West Service Rd.
Staten Island, NY 10314

4.7
768 Reviews
4.7

768 Reviews

Write a Review

768 Reviews of Steve Riccardone

November 23, 2021

Dealership Rating

Quick and easy . In and out everything was ready for me when I came back with my trade in More

by TODD.J.NAGROWSKI
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mary Graffeo

Nov 24, 2021

Dana Ford Lincoln responded

Thanks for taking the time to review your experience, Todd! It was a pleasure working with you and we hope we have the opportunity to do so again in the future! - The Dana Ford Team

November 23, 2021

Dealership Rating
Employee Rating

Excellent experience from start to finish. The sales team as well as the finance team were awesome. They were knowledgeable and were able to answer any and all questions we had. Highly recommend Dana More

by Tpierce34
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Beyer, Vincent Langilotti

Nov 24, 2021

Dana Ford Lincoln responded

Thank you for these wonderful comments about our team! It was a pleasure having you visit us here at Dana Ford and we hope to see you again next time!

November 23, 2021

Dealership Rating

Was a pleasure dealing with Dana Ford. My salesman Ryan and all the staff I dealt with were wonderful! More

by annemari408
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Frank Sinatra, Ryan Peters

Nov 24, 2021

Dana Ford Lincoln responded

Thank you for coming to see Ryan and the team! We're so happy you had a five-star experience!

November 20, 2021

Dealership Rating

Sales person was Ching and it was a positive experience working with him. I know it’s a rough time to get a new car and I was glad all went well More

by SUSANBDESIMONE
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ching Poon

Nov 23, 2021

Dana Ford Lincoln responded

Thank you for your kind review! We're so glad you enjoyed working with Ching and we hope to see you again next time here at Dana Ford!

November 19, 2021

Dealership Rating
Employee Rating

Got my wheel redone and drove off way over the rec psi. Came back and they fixed it. They explained a few things to me about the Shelby which was cool. Every experience I’ve had with Dana has always been a More

by jefc923
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hazem Radwan, Collin Romer , Patrick Ciotola, Anthony Rivera, Harley Schick

Nov 19, 2021

Dana Ford Lincoln responded

Thank you for taking the time to share your honest feedback. We appreciate your business, and look forward to seeing you next time at Dana Ford!

November 19, 2021

Dealership Rating
Employee Rating

Harley is great . Dana service was great. Great dealership. Everything was quick and easy. Would recommend More

by robimburgia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Beyer, Jesse Cognetta, John Daly, Frank Sinatra, Shawn Ortiz, Douglas Hansen , John Locher, Anthony Rivera, Harley Schick

Nov 22, 2021

Dana Ford Lincoln responded

We're so happy Harley gave you such excellent care! Thank you for trusting Dana Ford with your vehicle! We'll see you next time!

November 16, 2021

Dealership Rating

The dealership is clean, kid friendly, and the staff is wonderful and knowledgeable. This is my second time leading with Dana. Very happy with the service. More

by drochford
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shawn Ortiz , Abdul Azeez

Nov 17, 2021

Dana Ford Lincoln responded

Thank you for your loyal business! We appreciate your wonderful feedback and look forward to serving you again in the future! - The Dana Ford Team

November 12, 2021

Dealership Rating
Employee Rating

The worst service it took them 11 weeks to fix my brand new truck t More

by jkishi13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Nov 19, 2021

Dana Ford Lincoln responded

Unfortunately due to labor shortages, shipping and part delays, as well as Government (New York State/City) COVID-19 restrictions and regulations, have impacts on every area of business, just as they are in almost every other company doing business at this time. We do apologize for any inconvenience that this has caused you. We would like to discuss these repairs further with you, so please reach out to me. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

Nov 19, 2021

jkishi13 responded

Unfortunately that is nothing more then a excuse and not a solution. Your company is full of excuses and horrific customer service. If you cared for your customers as much as you cared about making the almighty dollar your organization could be great instead your owners greed has taking control of his/hers vision and brought you to a sub standard business model

Nov 19, 2021

jkishi13 responded

If you want to discuss this further and satisfy what was a loyal customer you know how to reach me

October 29, 2021

Dealership Rating

Professional and helpful dealership Took time to explain Professional and helpful dealership Took time to explain the suv features Salesman Nick was wonderful to work with More

by angelobulone15
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Frank Sinatra , Nicholas Squeo

Oct 29, 2021

Dana Ford Lincoln responded

This is what we like to hear, Angelo! We're happy that Nick took the time to show you around your new vehicle! See you next time at Dana Ford!

October 19, 2021

Dealership Rating
Employee Rating

Jorge and Steve R. were wonderful. Clear and quickand helpful in getting my new car ordered and to me. More

by Cgiusto
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jorge Cornet

Oct 20, 2021

Dana Ford Lincoln responded

We're happy to hear Jorge and Steve provided a great experience for you! Thanks for taking the time to leave Dana Ford your five-star review!

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