Steven Heard | Page 4

It was a smooth experience at Jerry Ulm Chrysler Dodge Jeep Ram. I want to take a moment to express my gratitude for the outstanding service I received from Ali during the purchase process of my Jeep. His Jeep Ram. I want to take a moment to express my gratitude for the outstanding service I received from Ali during the purchase process of my Jeep. His passion for the vehicles, especially the jeep I was interested in, was very evident in the way he patiently answered my all questions and provided thorough information about the features and specifications. Ali’s professionalism, knowledge, and dedication truly set a remarkable standard for customer service. More

by Deeksha Reddy Verified Customer Verified Customer

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Great staff, world class customer service. This was our 2nd purchase out of this dealership. This was our 2nd purchase out of this dealership. More

by arnold_Gaston Verified Customer Verified Customer

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Great customer service. Everyone was friendly and knowledgeable and helpful. They made the process easy. Everyone was friendly and knowledgeable and helpful. They made the process easy. More

by DCOLELOYOLA Verified Customer Verified Customer

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I have been here a few times, and every time I go, I have not felt any "used car salesman" vibes. Chris Porter was our salesman, he has always been very helpful, informative and understanding or our wants! W not felt any "used car salesman" vibes. Chris Porter was our salesman, he has always been very helpful, informative and understanding or our wants! When we purchased our vehicle the entire process was clear & pain free. Everyone from Chris, to Steven (finance), to Roberto (manager), to Noel. I would recommend any of these guys any day of the week if you are in the market to purchase a vehicle. More

by Happy Customer Verified Customer Verified Customer

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Quick easy and very courteous best experience so far ever. No hassle what so ever ever. No hassle what so ever More

by JDCOONROD Verified Customer Verified Customer

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Friendly professionals staff who did everything they said they would. It was a pleasure to deal with the entire sales team and finance. they would. It was a pleasure to deal with the entire sales team and finance. More

by ALLANHOWELL2000 Verified Customer Verified Customer

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Jacob Rivera, Sergio and the whole team were great to work with. Top notch service and professionalism made the switch from Ford easy. work with. Top notch service and professionalism made the switch from Ford easy. More

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Jason, Caleb, & Steven were tremendous from start to finish. Made buying my car a pleasure. Deal was quick, fast, in & out in a flash. finish. Made buying my car a pleasure. Deal was quick, fast, in & out in a flash. More

by bonej98 Verified Customer Verified Customer

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Everyone was awesome that I dealt with and made sure I was happy before I left, I would absolutely recommend them to my friends thank you guys was happy before I left, I would absolutely recommend them to my friends thank you guys More

by bigsam49.sf Verified Customer Verified Customer

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Sold my RAM 1500 almost 3 weeks ago - only way to cancel tire/wheel warranty (originally purchased thru Jerry Ulm) and obtain the balance monies for the remaining contract is thru Jerry Ulm Finance dept. Le tire/wheel warranty (originally purchased thru Jerry Ulm) and obtain the balance monies for the remaining contract is thru Jerry Ulm Finance dept. Left numerous messages, spoke to sales, but it appears when money is owed back to a customer, it's not a priority !! I should also note that I left a message for the GM on the Jerry Ulm website...no return contact - probably another broken process. It's a shame how Jerry Ulm Dodge continues to decline in pricing and customer satisfaction since being acquired by the Morgan Group. I remember when Ulm was the best in town and nobody could beat their service...unfortunately that experience is gone and we now deal with another stereotypical "Car Dealership". More

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