Susan Ward | Page 17

Paul is awesome to work with. He found the BMW I wanted when they didn’t have it in stock. He made the buying process so easy. I was in and out in under an hour with my brand new He found the BMW I wanted when they didn’t have it in stock. He made the buying process so easy. I was in and out in under an hour with my brand new car. If you want a high-quality, friendly and straight-forward experience, go see Paul Kolleck at The BMW Store. More

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Great experience as always! I've bought cars there since 1990 and I will keep coming back. My salesman Dean was a great help, as was Susan Ward. I've bought cars there since 1990 and I will keep coming back. My salesman Dean was a great help, as was Susan Ward. More

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No haggling, other dealers try to get you to do add on’s, they were very transparent. I was able to build my car with what I wanted without trying to be upsold or pressured into things I didn’t want due to they were very transparent. I was able to build my car with what I wanted without trying to be upsold or pressured into things I didn’t want due to allocation restrains. More

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Wonderful car buying experience at this dealer! Johnathan was very knowledgeable and helpful and entire staff was friendly and attentive. Johnathan was very knowledgeable and helpful and entire staff was friendly and attentive. More

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I have bought multiple cars from Paul at the BMW Store. He always does a fantastic job. Shoutout to Susan who helped setup and configure our new 330i! He always does a fantastic job. Shoutout to Susan who helped setup and configure our new 330i! More

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Amy Ludlum did a fantastic job selling us a BMW X3 in Feb. We were leaning towards another Mercedes but Amy did such a fantastic job explaining all the benefits and why it was the new car for me. She w Feb. We were leaning towards another Mercedes but Amy did such a fantastic job explaining all the benefits and why it was the new car for me. She was patient, sincere with her explanations and was very thorough. Truly excellent customer service and we will return when it's time for another car. Kudos to Susan for being super patient in teaching me how to use all the fancy new tech on the car. She has even followed up with kind emails as well, More

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Always do a really nice job with making the customer happy. Great customer service and fair pricing. happy. Great customer service and fair pricing. More

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Exceptional experience from start to finish, highly recommended and the difference is in the details. This team delivers! recommended and the difference is in the details. This team delivers! More

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The team at the BMW store is always friendly, knowledgeable and service-focused. I had another great buying experience with Paul Kolleck and will continue to rely on the BMW Store! Susan Ward was knowledgeable and service-focused. I had another great buying experience with Paul Kolleck and will continue to rely on the BMW Store! Susan Ward was amazing at helping ensure I get the most out of all the technology in the new vehicles! More

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Great people to work with (new or pre-owned) and excellent service. I've purchased four cars from The BMW Store over the years. excellent service. I've purchased four cars from The BMW Store over the years. More

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