TJ Schmitt
TJ Schmitt at Family Hyundai

TJ Schmitt | Page 11

Service Director

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

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4.4
661 Reviews
4.4

661 Reviews

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661 Reviews of TJ Schmitt

November 06, 2024

Dealership Rating
Employee Rating

I am very please with this dealership. I am very impressed with Ken in service. He is very knowledgeable and kind. Thank you. More

by natalierush1970
Service Price Transparency
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Recommend Dealer
Yes
Nov 07, 2024

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 01, 2024

Dealership Rating
Employee Rating

The dealership is very comfortable and clean. People are friendly and polite and knowledgeable.. they keep you informed and to what is going on with your car. More

by djasutis1957
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons

Nov 04, 2024

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

November 01, 2024

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I thought that the service was efficient and fast and well done I would definitely recommend service there More

by Frank
Service Price Transparency
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Recommend Dealer
Yes
Nov 04, 2024

Family Hyundai responded

Hi Frank: It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

October 31, 2024

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Overall I have negative experiences with this dealer. I took my car to a different Hyundai dealership after family Hyundai found a problem with my car. That dealer serviced my car and actually cared abou More

by NICK_CAMPLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 04, 2024

Family Hyundai responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss things? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

October 23, 2024

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Great place to have my car serviced The service reps are friendly and make it a point to listen attentively. More

by Krunchr
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Oct 24, 2024

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

October 23, 2024

Dealership Rating
Employee Rating

Family hyundai takes awesome care of me and my car. Anything I ask about they show me how to work it or check on something to make sure it runs as it should. More

by bond077
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Oct 23, 2024

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Family Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.

October 18, 2024

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Never had any issues when getting car serviced. Always friendly and keep you up to date on your car. More

by CHICAGONOLE1
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Oct 18, 2024

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

October 18, 2024

Dealership Rating
Employee Rating

Great job and awesome service writer always willing to work with Matt Casey. I will be returning More

by REYESHECTOR0618
Service Price Transparency
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Recommend Dealer
Yes
Oct 18, 2024

Family Hyundai responded

Thanks for sharing about your experience with Matt here at Family Hyundai. We appreciate your business and hope to see you again soon!

October 18, 2024

Dealership Rating
Employee Rating

Hello, I’ve been a customer with Family Hyundai for over 15 years and the service I’ve received has always been excellent. From the sales department to the service department the service is outstanding. More

by MCKENDALL
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Michael Kratschmer, Mike Majors , Al Pellizzeri

Oct 18, 2024

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 11, 2024

Dealership Rating
Employee Rating

The dealership is not honest they lie they go back on their word they’re slow. I will never go back or recommend that dealership to anyone. More

by normanclark19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Michael Kratschmer, Mike Majors

Oct 15, 2024

Family Hyundai responded

Providing a positive experience is our top priority, so we're disappointed to hear this. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

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