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TL Ricks

Overview Reviews (5) Inventory (224)

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TL Ricks

Internet Manager

eCarOne

4400 W Plano Pkwy
Plano, TX 75093

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4.8

5 Reviews

Overview Reviews (5) Inventory (224)

Dealership Experience

6 mos

Languages Spoken

English

4.8

5 Reviews

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5 Reviews of TL Ricks

August 04, 2025

Dealership Rating

Employee Rating

Great experience, in and out under an hour. Very good customer service, atmosphere and professionalism Very good customer service, atmosphere and professionalism More

by Eazy

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ash Osman, Tanner Nguyen

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Aug 07, 2025 -

eCarOne responded

Thank you for the great review and for choosing eCarOne for your BMW purchase. We are glad to hear Tanner provided a smooth and professional experience and that you were in and out in under an hour. We appreciate your kind words and hope you enjoy your new BMW. Welcome to the eCarOne family!

July 18, 2025

Dealership Rating

Employee Rating

Best car buying experience I have ever had! New or used!! Will definitely buy from them again New or used!! Will definitely buy from them again More

by Bhanaei

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ash Osman, Robert (Trevor) Trpkosh

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Jul 19, 2025 -

eCarOne responded

Thank you for the great feedback! We’re thrilled to hear Trevor provided the best car buying experience you’ve ever had. Enjoy your Mercedes, and welcome to the eCarOne family! We look forward to seeing you again in the future.

July 01, 2025

Dealership Rating

Employee Rating

Good experience, very friendly staff, no hassle from anyone. Night and day difference vs working with a typical car dealership. We worked with Bryan Nguyen who was easy going, got along with us well, an anyone. Night and day difference vs working with a typical car dealership. We worked with Bryan Nguyen who was easy going, got along with us well, and made it a fun and painless process. We came in with a long list of cars to test drive and they were accommodating to our requests and let us test drive the cars alone. It seems their prices are competitive enough that it wasn't a big deal to add the mandatory $2000 VPP charge, but just be aware it is not included in the listed prices and you will not have any surprises. Fair offer on our trade in. We paid cash and they advised us on the easiest way to pay, though we did need to rush to our bank before they closed at 1pm so be aware of that if visiting on a Saturday. They were accommodating of this and got the car cleaned up while we were at the bank. The car was nearly flawless even for a 2 year old used car. They did a good job reconditioning/cleaning it up. All the cars we drove were similarly flawless. This dealer seems to only take in well maintained, good looking vehicles. I would definitely buy from here again. More

by dalogsdon

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Bryan Nguyen

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Jul 01, 2025 -

eCarOne responded

Thank you for the wonderful 5-star review and for sharing your experience working with Bryan, TL, and our team! We're thrilled to hear that you enjoyed a smooth, no-pressure car buying experience and that you appreciated the flexibility of being able to test drive multiple vehicles on your own terms. We take pride in offering a transparent process with competitive pricing, a carefully curated selection of vehicles, and no surprises—so we’re glad to hear you felt that throughout your visit. Our goal is to make the process as seamless as possible! Congratulations on your Mercedes purchase and welcome to the eCarOne family. We look forward to seeing you again when you’re ready for your next vehicle!

June 02, 2025

Dealership Rating

Employee Rating

Bryan was terrific and everyone was so nice. Great cars, clean and spotless!! I world recommend this dealership completely. Great cars, clean and spotless!! I world recommend this dealership completely. More

by Lindamarieduran

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ahmad (Adam) Assi, Dau Nguyen, Rosa Lopez, Bryan Nguyen

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Jun 05, 2025 -

eCarOne responded

Thank you for the wonderful review! We're glad Bryan, Dau, TL, and Adam made your experience a great one. We take pride in offering top-quality vehicles and friendly service. We truly appreciate your recommendation—welcome to the eCarOne family!

April 16, 2025

Dealership Rating

Employee Rating

Quick, Easy and Smooth. Staff was friendly and over the top customer service driven and knowledgeable Staff was friendly and over the top customer service driven and knowledgeable More

by demeteriss

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ash Osman, Bryan Nguyen

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May 23, 2025 -

eCarOne responded

Thank you for your feedback! We’re glad to hear that Bryan, Ash, and TL provided quick, friendly, and knowledgeable service. We’re sorry to hear the trade-in process didn’t meet your expectations and would appreciate the opportunity to learn more about what could have been improved. Your input helps us continue to elevate the experience for all our customers. We hope to earn that fifth star in the future. — The eCarOne Team

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