Tania Eubanks | Page 2

Very customer friendly and professional. Was not to happy about them not finding the issue with the Cadillac converter when they replaced the transmission and motor. So now I have to take it Was not to happy about them not finding the issue with the Cadillac converter when they replaced the transmission and motor. So now I have to take it back sometime later and another $1200.00 later More

by LEACHONWITHME64 Verified Customer Verified Customer

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They did not automatically include my deposit. I put on the car in the purchase of the car. I had to come back to him later and asked for it and then they were very slow at giving it back. Seemed I put on the car in the purchase of the car. I had to come back to him later and asked for it and then they were very slow at giving it back. Seemed like a very dishonest move. More

by billgallinger Verified Customer Verified Customer

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That's our family dealer; we shop there all the time. We love NPTOS. 🙏 we enjoy our visits We love NPTOS. 🙏 we enjoy our visits More

by RAMIN.RAHIMI Verified Customer Verified Customer

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Sales associate Sam was a dedicated and efficient sales person. She’s a credit to the dealership. person. She’s a credit to the dealership. More

by SHOOTER2 Verified Customer Verified Customer

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The best experience from start to finish, hands DOWN! From sales to finance, you won’t have a better experience. Tania Eubanks and her team will take great care of you and your family!! From sales to finance, you won’t have a better experience. Tania Eubanks and her team will take great care of you and your family!! More

by Teachjes2 Verified Customer Verified Customer

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I have had really good experiences at this dealership. When something went wrong they stuck by their word at made it right. When something went wrong they stuck by their word at made it right. More

by JOANNAC503 Verified Customer Verified Customer

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⭐ 1 Star – Dishonest, Rude, and Refused to Honor Warranty I recently purchased a 2018 Ram 1500 from North Park Toyota along with a Bronze MPP warranty. Within a week of purchase, I discovered a s Warranty I recently purchased a 2018 Ram 1500 from North Park Toyota along with a Bronze MPP warranty. Within a week of purchase, I discovered a serious issue with the exhaust manifold. Instead of standing by the warranty they sold me, the dealership misled me at every step and ultimately cancelled the deal and gave me back my trade-in because they did not want to honor what was promised. Here are the facts: Paul Barrientos (Sales Manager) told me my warranty was not active right away because it was a used car. That is completely false. Tony Ahrenstorff (Service Department) admitted to me that he was aware of the exhaust manifold issue and other problems before the sale. He also told me I had to drive 1,000 miles before the warranty would be active. Later, when confronted, he denied ever saying this. Tania Eubanks (General Manager) was the rudest of them all. She flat out told me my MPP Bronze warranty would not cover an exhaust manifold, even though it clearly should. This dealership knowingly sold me a truck with undisclosed issues, lied about how the warranty works, and then tried to dodge responsibility by cancelling the deal instead of doing the right thing. If you value honesty, integrity, and customer service, avoid North Park Toyota. They will take your money, mislead you, and then refuse to stand behind their word. More

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Amazing service from NP Toyota, would highly recommend for your future vehicle purchase! Everyone on the team from sales (Mr. Ismael Garza) to finance and Gm were professional and provided a great experie for your future vehicle purchase! Everyone on the team from sales (Mr. Ismael Garza) to finance and Gm were professional and provided a great experience. More

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It is wonderful! I have purchased 4 vehicles from this company. And will purchase more from North Park Toyota. I have purchased 4 vehicles from this company. And will purchase more from North Park Toyota. More

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They suck don’t go there they don’t care about customer service. They take your deposit when rent a car order the wrong parts at least twice. service. They take your deposit when rent a car order the wrong parts at least twice. More

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