Terry Kitchens | Page 32

I had my 2019 Silverado in for more recalls with the antilock brakes and check engine light was on and they had to fix my drivers side window for the 2nd time. Terry was helpful and kind. The guy who wa antilock brakes and check engine light was on and they had to fix my drivers side window for the 2nd time. Terry was helpful and kind. The guy who was supposed to shuttle me home left me sitting in the waiting room. They said he left with one lady so after waiting for a hour I walked home 2.3 miles because I had to get to my van so I wasn’t late to work. Wasn’t happy. I’m not happy with my experience with Chevy trucks. I never had these problems with my other brand truck. Issues started within the first 1500 miles and continue at now 10,000 miles. I miss my problem free Ford trucks! More

by LAMPINENSHELVING Verified Customer Verified Customer

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Always easy to schedule an appointment I am always met with a knowledgeable and courteous service rep (Terry Kitchens) .Quality and quick service is routine at Bradshaw. with a knowledgeable and courteous service rep (Terry Kitchens) .Quality and quick service is routine at Bradshaw. More

by stan Verified Customer Verified Customer

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Professional Service team I love Terry Kitchens. He has always been professional, thorough and personable. The tech folks that I have met have been very good. I am well pleased I love Terry Kitchens. He has always been professional, thorough and personable. The tech folks that I have met have been very good. I am well pleased with the work performed and the experience overall. The administrative folks are friendly and efficient though the paperwork is (as has become typical in most service environments) too long, and drafted under the mistaken belief it will mitigate your dealerships responsibility to your customer in a grey area or two. Your administrative staff seem to understand this. They present the docs, and apparently do not expect any customer to read them. No sooner than they slide them the customer's way, the customer is asked to sign here and initial there. I understand that this process; either when done on the front end or back end is unlikely to offer Bradshaw the protection they are hoping for, but it's a dance we both go through - words and music by several over priced attorneys. More

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Fantastic place to deal with. They treat you like you are a family member. Modern and very clean. I liked how they all wore masks. a family member. Modern and very clean. I liked how they all wore masks. More

by Damell Verified Customer Verified Customer

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Outstanding Service I was received courteously at the entrance gate. After leaving my car for service, I was invited to the well-appointed waiting room. Since I wanted to I was received courteously at the entrance gate. After leaving my car for service, I was invited to the well-appointed waiting room. Since I wanted to see the new car selection, I was introduced to a car sales person. I have not finished looking at new cars when my own car was ready. More

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I was so Satisfied at how Terry Kitchens handle my Situation with my truck. He made sure he got the problem took care of. He’s very appreciate. Great customer service! Situation with my truck. He made sure he got the problem took care of. He’s very appreciate. Great customer service! More

by Tyronewarner86 Verified Customer Verified Customer

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They did great in the service department. They worked hard to fix my display problem. They were quick to fix the problem and get my truck back to me. hard to fix my display problem. They were quick to fix the problem and get my truck back to me. More

by woodywilson Verified Customer Verified Customer

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Neat, clean. People were polite and helpful. I had an oil change and it was quick. I did not have to wait long at all. change and it was quick. I did not have to wait long at all. More

by Vivian Verified Customer Verified Customer

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Dealership I use for my Cadillac and Rav 4 I have continually worked with Howard Bush. He has helped to resolve issues with leaks with my Cadillac. Howard is great to work with; he does a great job o continually worked with Howard Bush. He has helped to resolve issues with leaks with my Cadillac. Howard is great to work with; he does a great job of keeping me informed. More

by BLAINE.CHILDRESS Verified Customer Verified Customer

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Staff in service were awesome and very knowledgeable. I was assisted by Terry,.I will definitely return for future needs on my vehicle.5 star service ! was assisted by Terry,.I will definitely return for future needs on my vehicle.5 star service ! More

by MASONMOTORSINC Verified Customer Verified Customer

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