Terry "TNT" Twitchell | Page 3

The showroom was really nice and clean, they were efficient and easy to work with. Thanks efficient and easy to work with. Thanks More

by lhardimon Verified Customer Verified Customer

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People are very nice and friendly and does everything to help you 🙂 thank you. We love the car . help you 🙂 thank you. We love the car . More

by junewebb1960 Verified Customer Verified Customer

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Very good service and people are very nice and helpful that’s why I bring my vehicle to you guys good dealer that’s why I bring my vehicle to you guys good dealer More

by cardinals1149 Verified Customer Verified Customer

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I HAD A VERY PLEASANT EXPERIENCE WITH MY SALES AGENT, TERRY, AKA, "TNT'...AND SPOKE TO GREGG SHIELDS, WHO I HAVE KNOWN FOR SEVERAL YEARS..HE IS A GOOD GUY TO KNOW...I HAVE USUALLY HAD MY CHEVY SERVICWED TERRY, AKA, "TNT'...AND SPOKE TO GREGG SHIELDS, WHO I HAVE KNOWN FOR SEVERAL YEARS..HE IS A GOOD GUY TO KNOW...I HAVE USUALLY HAD MY CHEVY SERVICWED UP AT SHIELDS IN PAXTON, BUT SAW THIS BEAUTIFUL CHEVY IMPALA LT HERE IN RANTOUL, AND PURCHASED IT...IT IS A 2010, BUT LOOKS LIKE A NEW CAR!!!...AND IT HAS THINGS ABOUT THE INSTRUMENTATIONS, WHICH I AM STILL DISCOVERING, AND LOOKING UP TO SEE HOW IT OPERATES IN THE CAR'S MANUAL...SO MANY NEW THINGS TO LEARN COMPARED TO MY OLD CHEVY... More

by laatchr Verified Customer Verified Customer

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Mark and TNT were amazing, Teresa also very informative during the whole paperwork process. We appreciate the help and will be back ! during the whole paperwork process. We appreciate the help and will be back ! More

by tessa.pacion Verified Customer Verified Customer

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I usually dread buying a vehicle, but this was easily one of the more pleasant vehicle buying experiences I have had. I would be inclined to buy here again. of the more pleasant vehicle buying experiences I have had. I would be inclined to buy here again. More

by eric@sourcegear.com Verified Customer Verified Customer

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clean organized modern dealership. Vehicle was ready, greeted by salesperson whom I spoke to on the phone. Salesman came in on his day off to meet with us. Vehicle was ready, greeted by salesperson whom I spoke to on the phone. Salesman came in on his day off to meet with us. More

by gtx Verified Customer Verified Customer

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I have been purchasing and doing business with auto dealers everywhere in the state of Illinois for over 40 years. Some were good and others were bad. I feel really good about the Shields Auto Group dealers everywhere in the state of Illinois for over 40 years. Some were good and others were bad. I feel really good about the Shields Auto Group and plan to do a lot more business in the future and will recommend Shields to my family and friends! Terry and Ben are very knowledgable and helpful with my purchasing process. The entire staff was amazing and helpful. More

by stevenG12 Verified Customer Verified Customer

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I felt that they were in a hurry to make a sale and didn’t listen to me especially when it came to how much I wanted for my trade in. They made the deal without explaining any figures until it was time didn’t listen to me especially when it came to how much I wanted for my trade in. They made the deal without explaining any figures until it was time to sign the papers. They did however followed up well with the concerns I had with my purchase, but after the sale I called concerning another issue I had with my purchase and was treated very abruptly as if they didn’t have time for me anymore. More

by sdgenius7 Verified Customer Verified Customer

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My experience working with Terry Twitchell to buy my car was easy. Terry was knowledgeable and made it as seamless as possible. was easy. Terry was knowledgeable and made it as seamless as possible. More

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