Thomas Hackett
Thomas Hackett at DCH Wappingers Falls Toyota
Refer Me

Thomas Hackett | Page 18

Assistant Service Manager

DCH Wappingers Falls Toyota

1349 Route 9
Wappingers Falls, NY 12590

Contact Me
4.7
606 Reviews

Dealership Experience

10 yrs, 6 mos

Languages Spoken

English English

4.7

606 Reviews

Write a Review

606 Reviews of Thomas Hackett

June 23, 2023

Dealership Rating
Employee Rating

Honest, professional and great customer service. I like the service video while I waited. Cost seems average. More

by Travelgal358
Service Price Transparency
Recommend Dealer
Yes
Jun 23, 2023

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

June 21, 2023

Dealership Rating
Employee Rating

I loved the service. It was very good and helpful. I’m glad I chose this company. More

by Eduardo1975
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Jason Gasiunas

Jun 22, 2023

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We appreciate your kind words.

June 17, 2023

Dealership Rating
Employee Rating

Friendly and professional service, clean and organized space I appreciate the experience on every visit More

by ARTHORTONny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 18, 2023

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We appreciate your kind words.

June 17, 2023

Dealership Rating
Employee Rating

I have always been seen and service completed on time. Friendly staff and good communication. Highly recommend More

by njb215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 18, 2023

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

June 16, 2023

Dealership Rating
Employee Rating

High quality service with strong online communications, including video from technician servicing vehicle. Work done timely. More

by bhoffay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 17, 2023

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

June 13, 2023

Dealership Rating
Employee Rating

Thomas our service manager was very professional and informative and courteous. I purchased a vehicle from DCH Wappingers, Toyota, and I take my car nowhere else but they’re there, efficient, profession More

by POPCRACKLESNAP56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 13, 2023

DCH Wappingers Falls Toyota responded

Thank you for sharing your five-star experience! We are thrilled to hear that Thomas was able to assist you throughout your visit. We hope to see you again!

June 12, 2023

Dealership Rating
Employee Rating

It was a great experience I felt like they cared I am coming back repeatedly! More

by JWORTHINGTON96
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett

Jun 13, 2023

DCH Wappingers Falls Toyota responded

Thank you for sharing your five-star experience! We are thrilled to hear that our team was able to assist you throughout your visit. We hope to see you again.

June 10, 2023

Dealership Rating
Employee Rating

Always treated well. All the people are very friendly prices seem a little high though all is well. More

by Rusty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 10, 2023

DCH Wappingers Falls Toyota responded

Thank you so much for the review. We are so glad that you had such a positive experience at our dealership!

June 09, 2023

Dealership Rating
Employee Rating

My service was excellent as of now I have my AC fixed. I would also like to thank my Service rep Lauren for her excellence and professionalism caring and kindness she showed me during my visit at Toyota More

by toni.difazio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Gasiunas , Lauren Fusaro

Jun 10, 2023

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

June 08, 2023

Dealership Rating
Employee Rating

Routine service was completed while I waited and I received a video of the work in progress. They completed the NY inspection as well so I did not need to return for another appointment. More

by docalang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 08, 2023

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

...
18
...

Dealership Inventory (304 Vehicles)

used 2019 Honda CR-V car, priced at $24,992
2019 Honda CR-V
used
Molten Lava Pearl exterior
CVT
All-wheel Drive
used 2021 Toyota Tacoma car, priced at $39,991
2021 Toyota Tacoma
used
Magnetic Gray Metallic exterior
Automatic
Four-wheel Drive
used 2023 Toyota Corolla car, priced at $22,990
2023 Toyota Corolla
used
Ice exterior
CVT
Front-wheel Drive
used 2015 Subaru Forester car, priced at $16,491
2015 Subaru Forester
used
Dark Gray Metallic exterior
CVT
All-wheel Drive
used 2021 Toyota Highlander car, priced at $32,990
2021 Toyota Highlander
used
Blizzard Pearl exterior
Automatic
All-wheel Drive
used 2023 Tesla Model Y car, priced at $38,990
2023 Tesla Model Y
used
N/A exterior
Automatic
All-wheel Drive