Thomas Hackett

Very clear as to work to be performed and carried out expeditiously. Only slight issue was that parts needed for recall were not available. expeditiously. Only slight issue was that parts needed for recall were not available. More

by GILLAH Verified Customer Verified Customer

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Great place for service. Every one in the service department is great to deal with. Every one in the service department is great to deal with. More

by ahm.spitfire Verified Customer Verified Customer

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Everyone was courteous and professional! Truck was completed when promised.i really liked the video and updates as my truck was being inspected. Highly recommend! Good job guys and girls!!! Truck was completed when promised.i really liked the video and updates as my truck was being inspected. Highly recommend! Good job guys and girls!!! More

by David.Lazorischak Verified Customer Verified Customer

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Atmosphere was ok. Wait time was decent. Waiting was clean and up to par. Ok visit Wait time was decent. Waiting was clean and up to par. Ok visit More

by Terryannsmith562 Verified Customer Verified Customer

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I've been going here for about 20 years. Wouldn't think of going anywhere else Wouldn't think of going anywhere else More

by NANANN69 Verified Customer Verified Customer

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Dealership communicated efficiently, was thorough and exceeded my expectations with respect to time and value. exceeded my expectations with respect to time and value. More

by Laurie Verified Customer Verified Customer

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I felt like there was nothing to think about. The dealership knew what they were doing. The dealership knew what they were doing. More

by DSCIANNA Verified Customer Verified Customer

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When I have a appt. They are always on time will have back on the road as soon as possible They are always on time will have back on the road as soon as possible More

by Bob Verified Customer Verified Customer

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Dropped my car off Monday evening for service the next day. Got a video sent to my boyfriend’s cell phone, even though I had my phone on the service request. Waited to hear from Tom, finally called him day. Got a video sent to my boyfriend’s cell phone, even though I had my phone on the service request. Waited to hear from Tom, finally called him to discuss service/pricing. He hadn’t gotten numbers from parts and was going to call m back. When he called me back, and we decided what services would be done, (original estimate was around $6000 for my 2013 Camry)), he said they didn’t have the part needed and it would be two days. I needed my car by Wednesday night so he got with the parts dept and said they would have the part overnighted and would probably get it Weds morning so I could get the card Weds evening. I asked him to please call me Weds morning to let me know if they got the part because I would need to make other arrangements for a car on Thursday if mine wouldn’t be ready. He said he would call Weds morning when the part came in. I finally called him Weds afternoon about 3:15 because I hadn’t heard if the part had come in and he checked and told me they indeed had the part and the car would be ready. I appreciate the efforts in getting my car back to me (at a cost of almost $3000) but I expected a bit more communication… The last time I needed major work done on this car was in 2020…and I bought a 2020 Camry from you. When I went to pick up my car this time, I walked through the showroom — I’m thinking of getting a RAV4, walked all around and didn’t see one, walked outside and saw a few used….kind of surprising that I was not approached by anyone from sales… More

by ckathygold Verified Customer Verified Customer

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The staff that I interacted with were professional, knowledgeable, trustworthy. And empathetic. I would highly recommend thus dealership in the future. knowledgeable, trustworthy. And empathetic. I would highly recommend thus dealership in the future. More

by Picone005 Verified Customer Verified Customer

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