Thomas Merritt | Page 4

Very professional and no pressure and customer friendly no pressure and customer friendly very thorough in all aspects of the transaction. Overall a very good experience. Penn State is currently winning th no pressure and customer friendly very thorough in all aspects of the transaction. Overall a very good experience. Penn State is currently winning the Roseville and I'm very happy about that More

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Great Staff! A & T was not the closest dealership to us, but they were highly rated so we decided to try them. Several other dealerships left us cold. This was o A & T was not the closest dealership to us, but they were highly rated so we decided to try them. Several other dealerships left us cold. This was our seventh Subaru. Very easy process and an excellent and very knowledgeable team. Special thanks to Sheila Springer, Danielle Jaworski, Loyda Rosario and Tom Merritt. I would highly recommend A & T and their great staff. More

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The best leasing experience I've had so far! I had a great experience at A&T Subaru coming off a lease from Gateway Kia who weren't nearly as trained & professional as A&T Subaru. They really wo I had a great experience at A&T Subaru coming off a lease from Gateway Kia who weren't nearly as trained & professional as A&T Subaru. They really worked with me so that I could get the car I really wanted. Great customer service & pricing. I highly recommend them & look forward to continuing to be a customer in the future! More

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Service Above Expectations I had a few concerns about a used Forester purchased from A&T Subaru 2 months before this review. I contacted my sales agent, Tom Merritt, who set up I had a few concerns about a used Forester purchased from A&T Subaru 2 months before this review. I contacted my sales agent, Tom Merritt, who set up an evaluation with the service department. After Service Manager John Capko took me for a test drive and showed me the parts in question, my questions and concerns were all addressed and needed adjustments were made. While some of my concerns where a matter of perception, everyone involved was considerate and interested in making sure that my concerns were addressed to my satisfaction. My confidence in the car was bolstered and I found the level of attention given by the A&T Subaru service team encouraging. Finding a service team that respects a person's investment and does quality work is becoming rare. The folks at A&T have been great to work with, so far - I look forward to more positive experiences. More

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Great care and price Tom took great care of us as soon as we walked in the door. There was no pressure to buy at all, but their original price was hundreds less than any o Tom took great care of us as soon as we walked in the door. There was no pressure to buy at all, but their original price was hundreds less than any other quote I got. This is probably why they don't need to pressure anyone. They have a nice little play area that my daughter loved. Everyone was great, and I plan go here for any future purchases. More

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Excellent experience purchasing my subaru I went to A&T Subaru to purchase a new vehicle. Tom made it extremely easy to trade in my old vehicle (and gave me a great price) and helped me to pic I went to A&T Subaru to purchase a new vehicle. Tom made it extremely easy to trade in my old vehicle (and gave me a great price) and helped me to pick out the perfect car (2016 Subaru Crosstrek). Everyone at the dealership was great to interact with and I will be going back to A&T to purchase my Subaru's in the future!! Thank, Tom! More

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Excellent experience We did our research on Outbacks and then went to one of the big Philadelphia area Subaru dealers expecting to make a deal. Our salesman was very help We did our research on Outbacks and then went to one of the big Philadelphia area Subaru dealers expecting to make a deal. Our salesman was very helpful but after two hours, we got the price and it was significantly higher than we knew we should expect. And they didn't seem to care that we were ready to explore other options. With some quick research, I saw that A & T had the car we wanted. I filled out the "arequest a quote" form online and got a call within a few minutes. After explaining that I needed their best price on the vehicle, they checked with the manager and called me right back with a price that was $1800 less than the first place. The atmosphere at A &T was pleasant and laid back. Our salesman, Tom Merritt, was very knowledgeable and accommodating and a very nice guy. Loyda was great explaining all the features of our new Outback. For us, A & T was a little farther than some of the other dealerships but well worth the trip. I'd recommend anyone give them a try. More

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This is what buying a car should be like Just picked up my new(to me) car. I was greeted by Chris Kiser who asked if I needed help and then gave me time to look around. When I did have questi Just picked up my new(to me) car. I was greeted by Chris Kiser who asked if I needed help and then gave me time to look around. When I did have questions Chris and Tom were very knowledgeable about the car I was interested in. On the test ride Chris just said let me know if you have any questions other then that just drive it and enjoy. What this added up to me was a low pressure situation which you don't find at most dealerships. Chris took the time to write up some numbers and answered any other questions I had. When I went back to buy the car I had just as great as an experience as the test ride. Car was all ready to go, Chris had all the paperwork ready and Danielle in finance was ready for me. Chris was great to work with and really seamed just as happy for me as I was about my new car. I cant say enough how much I appreciated the low pressure environment. I would recommend Chris Kiser and A&T Subaru to anyone looking for a new or used car. More

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Great buying experience From the very beginning, everyone that we emailed, spoke and met with was helpful and never, ever put "the squeeze" on us for the sale. I genuinely fe From the very beginning, everyone that we emailed, spoke and met with was helpful and never, ever put "the squeeze" on us for the sale. I genuinely felt that we were being helped through the decision-making process, and not "sold-to. Thank you to Cesar, Elvis, Tony, Loyda and especially to Tom for helping make us the proud new owners of our first Subaru. More

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Best car buying experience ever! The best car buying experience I have ever had! They were honest and worked with me on the price of the car and my trade-in. This is the first time I The best car buying experience I have ever had! They were honest and worked with me on the price of the car and my trade-in. This is the first time I left a dealership feeling good about purchasing a vehicle. The salesman and the gentleman in finance weren't pushy and didn't try to sell me something I didn't need. I would absolutely recommend this dealership to anyone looking to purchase a Subaru! Their showroom is beautiful and their service area looks great! I love that they have someone who goes over your car with you, showing you the options and how to use them - even pairing your phone with your car. There was literally nothing A & T didn't do to make sure my car buying experience was perfect! More

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