Tim Heim
Tim Heim at Gordie Boucher Ford Lincoln of West Bend

Tim Heim

Used Car Manager

Gordie Boucher Ford Lincoln of West Bend

3021 W Washington St
West Bend, WI 53095

Contact Me
4.9
56 Reviews

I have been a committed and valuable member of this dealership since September 2003, starting as a lot attendant and quickly taking on various roles, including detailer, parts counter, and finance. Currently, as the Used Car Manager, I bring a wealth of experience and a strong dedication to ensuring the best possible experience for our customers. Throughout my journey, I've gained a deep understanding of the automotive industry and consistently focused on providing exceptional service. My goal has always been to meet the needs of our clients with integrity, knowledge, and a genuine commitment to their satisfaction.

Dealership Experience

22 yrs, 4 mos

Industry Experience

22 yrs, 4 mos

Languages Spoken

English English

4.9

56 Reviews

Write a Review

56 Reviews of Tim Heim

December 14, 2025

Dealership Rating
Employee Rating

If you’re looking for a good experience with trustworthy people, this is the dealership you should visit. Great experience from start to finish. More

by BRYAN.JENZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 14, 2025

Gordie Boucher Ford Lincoln of West Bend responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Chris Flynn General Sales Manager 262-338-3379

November 18, 2025

Dealership Rating
Employee Rating

This is one big dealership and was impressed with the large number of cars and trucks on lot. Time will only tell how pleased I will be down the road. Sorry to hear that the Ford Focus Hatch four door More

by ulcdesignstudio
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Larry Sabel, Sierra Gill

Nov 18, 2025

Gordie Boucher Ford Lincoln of West Bend responded

We appreciate your business and this review. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Chris Flynn General Sales Manager 262-338-3379

October 10, 2025

Dealership Rating
Employee Rating

Boucher Ford West Bend is the only dealership that I choose to service my Ford. Service Advisor John Zieja and Service Manager Joe Hohmann do a great job! More

by Kim D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 10, 2025

Gordie Boucher Ford Lincoln of West Bend responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Joe Hohmann Service Manager 262-338-3379

July 24, 2025

Dealership Rating
Employee Rating

Thanks John for the great service! ! A trip back to West Bend we need a oil change and to have a tire repaired. More

by ANITALULRICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Flynn, John Zieja

Jul 24, 2025

Gordie Boucher Ford Lincoln of West Bend responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Joe Hohmann Service Manager 262-338-3379

June 28, 2025

Dealership Rating
Employee Rating

Kim and Service was awesome! Made sure to listen well when I was explaining the issues I had and insured that what I wanted fixed was taken care of. She also made sure my service More

by BryanJenz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 28, 2025

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Joe Hohmann Service Manager 262-338-3379

May 27, 2025

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Employee Rating

The fine people at Gordie Boucher Ford are always pleasant and profession and take great care of their customers. More

by leewoelbing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 27, 2025

Gordie Boucher Ford Lincoln of West Bend responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford Lincoln of West Bend! Joe Hohmann Service Manager 262-338-3379

January 11, 2025

Dealership Rating
Employee Rating

Great People, from Management, Sales and Finance. Would recommend Them. Very helpful in getting you in the vehicle you want More

by crandon679
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Zurakov, Larry Sabel

Jan 12, 2025

Gordie Boucher Ford Lincoln of West Bend responded

Thanks for sharing about your experience with Gordie Boucher Ford Lincoln of West Bend. We appreciate your business and hope to see you again soon! Chris Flynn General Sales Manager 262-338-3379

January 01, 2025

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Employee Rating

Great communication and happy to work with me. Was in and out in less then four hours with the truck. More

by JPAULDALEY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 02, 2025

Gordie Boucher Ford Lincoln of West Bend responded

Thank you so much for choosing Gordie Boucher Ford Lincoln of West Bend! Please let us know if we can be of any more assistance. Chris Flynn General Sales Manager 262-338-3379

December 11, 2024

Dealership Rating
Employee Rating

I dealt with Monica, Wayne and Tim. They were outstanding. Of course, Chris is my favorite. The employees are friendly, kind and helpful. I won’t go anywhere else for service or pur More

by banoodle83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 12, 2024

Gordie Boucher Ford Lincoln of West Bend responded

Thanks for sharing your thoughts about your experience with Gordie Boucher Ford Lincoln of West Bend. We appreciate your business and hope to see you again soon! Joe Hohmann Service Manager 262-338-3379

November 17, 2024

Dealership Rating
Employee Rating

The gang at Gordie always take great care of me. Thanks to Tom for taking care of my truck More

by DAVE.BROOKS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Brooks, Wayne Zarling, Chris Flynn , Barb Sauer, Tom Young

Nov 18, 2024

Gordie Boucher Ford Lincoln of West Bend responded

Thank you, Dave! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford Lincoln of West Bend. Joe Hohmann Service Manager 262-338-3379

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