Tim Heim
Tim Heim at Gordie Boucher Ford Lincoln of West Bend

Tim Heim | Page 2

Used Car Manager

Gordie Boucher Ford Lincoln of West Bend

3021 W Washington St
West Bend, WI 53095

Contact Me
4.9
52 Reviews

I have been a committed and valuable member of this dealership since September 2003, starting as a lot attendant and quickly taking on various roles, including detailer, parts counter, and finance. Currently, as the Used Car Manager, I bring a wealth of experience and a strong dedication to ensuring the best possible experience for our customers. Throughout my journey, I've gained a deep understanding of the automotive industry and consistently focused on providing exceptional service. My goal has always been to meet the needs of our clients with integrity, knowledge, and a genuine commitment to their satisfaction.

Dealership Experience

21 yrs, 11 mos

Industry Experience

21 yrs, 11 mos

Languages Spoken

English English

4.9

52 Reviews

Write a Review

52 Reviews of Tim Heim

April 06, 2024

Dealership Rating
Employee Rating

Pleasantly uneventful. People were very courteous. Clean waiting room. Good snacks. Quick and easy access More

by HANDEJOHNSON
Recommend Dealer
Yes

Other Employees Tagged: Amanda Krueger, Michael Nuernberg, Chris Flynn, Nicholas Greenhalgh, Ryan Zurakov , Joey Brasted, Zeke Heyse, Sandy Robles, Barb Sauer

Apr 07, 2024

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for choosing Gordie Boucher Ford Lincoln of West Bend. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 22, 2023

Dealership Rating
Employee Rating

Always a great experience with the service staff at Gordie Boucher Ford West Bend. Highly recommend! More

by BryanJenz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 23, 2023

Gordie Boucher Ford Lincoln of West Bend responded

Hi there, we are glad that you had such a great experience with our team. It's a pleasure to be of service to you! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

November 13, 2023

Dealership Rating
Employee Rating

The mechanics need to be more thorough with their maintenance. Seems like they don’t double check their work and make mistakes. More

by John Doleschy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 22, 2023

Gordie Boucher Ford Lincoln of West Bend responded

Hi John, we regret to hear that your recent experience was anything less than exceptional. We strive to make sure you have a 5-star experience. Please reach out to our Service Manager, Joe Hohmann, at 262-338-3379 so that we can make this right.

November 02, 2023

Dealership Rating
Employee Rating

Sales rep was great at working with me and getting a second key made for the truck . More

by GEROULIS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Zieja, Joseph Hohmann, Chris Flynn, Wayne Zarling, Dave Brooks , Zeke Heyse, Moriah Parrish, Barb Sauer

Nov 03, 2023

Gordie Boucher Ford Lincoln of West Bend responded

Hi there, we're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!

October 19, 2023

Dealership Rating
Employee Rating

Always a great experience working with the service team here! Fit me in in the middle of the day for a tire repair! More

by BryanJenz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eugene Sanchez, Chris Flynn, Wayne Zarling, Dave Brooks , Zeke Heyse, Barb Sauer

Oct 26, 2023

Gordie Boucher Ford Lincoln of West Bend responded

Hi Bryan, we are glad that you had such a great experience with our team. It's a pleasure to be of service to you! We're looking forward to your next visit with us!

September 01, 2023

Dealership Rating
Employee Rating

I cant say I love West Bend Gordie Bouche enough. Sales and service second to none. Thank you Angie ,Dave and Eugene. More

by Kenkraus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Zieja, Joseph Hohmann, Chris Flynn, Wayne Zarling, Dave Brooks , Rebecca Flynn, Angie Heyse, Barb Sauer, Can't ever forget Eugene !!!! Best salesman ever

Sep 01, 2023

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 27, 2023

Dealership Rating
Employee Rating

Jon is so nice. But tires are so expensive and im poor. But jon is still a really cool dude. More

by Owens62754kelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Zieja, Joseph Hohmann, Chris Flynn, Dave Brooks , Rebecca Flynn, Angie Heyse, Zeke Heyse, Moriah Parrish, Barb Sauer

Jul 28, 2023

Gordie Boucher Ford Lincoln of West Bend responded

We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford Lincoln of West Bend.

July 20, 2023

Dealership Rating
Employee Rating

Fantastic car buying experience. Mike was great to work with and helped make the process easy. Would definitely return when looking for my next car! More

by SEANPWEISSMAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Nuernberg , Zeke Heyse

Jul 20, 2023

Gordie Boucher Ford Lincoln of West Bend responded

Thanks, Sean, for sharing about your experience with Mike here at Gordie Boucher Ford Lincoln of West Bend. Congratulations on your new vehicle! We appreciate your business and hope to see you again soon!

June 28, 2023

Dealership Rating
Employee Rating

Coffee in waiting room could be better but people are freindly and helpful and the video sent to my phone with the techs findings and report was very cool. More

by bennyandren
Service Price Transparency
Recommend Dealer
Yes
Jun 28, 2023

Gordie Boucher Ford Lincoln of West Bend responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Ford Lincoln of West Bend, Benny, we look forward to having you as one of our valued customers for many more years to come!

June 20, 2023

Dealership Rating
Employee Rating

terrible, terrible car buying experience. I work in sales, if I sell a bad product, I stand by what I sell. Car has had the check engine light come on two times without even owning it for a m More

by jacob
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: John Zieja, Chris Flynn, Wayne Zarling, Dave Brooks , Rebecca Flynn, Sandy Robles

Jun 24, 2023

Gordie Boucher Ford Lincoln of West Bend responded

Jacob, we're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Chris Flynn, General Manager 262-338-3379

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