Tim Ohlde | Page 3

We have been customers of Long Mac for many years. We have appreciated all the help and great service. Kyle has been great to work with. have appreciated all the help and great service. Kyle has been great to work with. More

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We purchased a Chevy Tahoe from Travis, even though this is a Ford dealership he still made us feel part of the family! Travis’s knowledge and experience made for smooth transaction. is a Ford dealership he still made us feel part of the family! Travis’s knowledge and experience made for smooth transaction. More

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4-22-20 my truck got a oil change. Was during the start of COVID so they were gracious enough to come get the vehicle and return it. Before returning I got a call that they found a large oil leak. Asked If of COVID so they were gracious enough to come get the vehicle and return it. Before returning I got a call that they found a large oil leak. Asked If I wanted them to look into it for 50.00. Told them no, I will have my mechanic look into it. The very same day I took it to my mechanic. He looked under the vehicle. Looked inside and could see no oil leak. He told me to keep watch for any oil leaks. To this day no oil leak. Were sales abit low for you Long MacArthur on that day? To speak of the money I could of paid you for a supposedly oil leak you said I had. Very disappointed! Definitely will think twice before going back there! More

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This is the second vehicle that I’ve bought from Long McArthur Ford. Sales and service is excellent and have recommended them to friends. There is one that I know of that went thru MJ and purchased a new McArthur Ford. Sales and service is excellent and have recommended them to friends. There is one that I know of that went thru MJ and purchased a new truck. More

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Darin Lee was very helpful as always. My wife and I have bought multiple cars from Darin because he is always very helpful in finding the vehicle we are looking for. bought multiple cars from Darin because he is always very helpful in finding the vehicle we are looking for. More

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People where customers service orientation and made you feel comfortable and they where knowledgeable about the situation that made the decision easier. They are great feel comfortable and they where knowledgeable about the situation that made the decision easier. They are great More

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Long Macarthur and Dan Penner rock! We have gone to Long Mac for over 20 years, great place, comfortable atmosphere! Love that Dan Penner, no pressure sales! We will always go back. We have gone to Long Mac for over 20 years, great place, comfortable atmosphere! Love that Dan Penner, no pressure sales! We will always go back. More

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Outstanding Customer Service Darik is hands down the best salesperson we have worked with throughout a car buying experience! Would recommend him along with Long McArthur to anyo Darik is hands down the best salesperson we have worked with throughout a car buying experience! Would recommend him along with Long McArthur to anyone More

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The worst experience My car was in an accident around Selina, and it’s not able to drive so I have no choice but sent my car to this dealership. At beginning, they told me My car was in an accident around Selina, and it’s not able to drive so I have no choice but sent my car to this dealership. At beginning, they told me it’s gonna be two weeks, after two weeks they said it’s going to be next month. I waited a month and half, my insurance agent called me and said they have broken my rear window so pick up time will be delayed again. Another week later, my agent called me again and said they broke another part of my car again. I have to wait two months more for ordering a new part, otherwise they will fix the broken one and put it on. Finally, they put the broken part on my car, called me to pick up. I did a quick check when picking up my car: they did not take care of scratchs and small demages at all. I asked them to fix it but they said they need charge me extra money for that, or find somewhere else. I was really upset and disappointed with this dealership. I also asked them to fix my fuel cap, it was through warranty, I made two phone calls to make sure they fixed it, when I got there the fuel cap was still broken, they didn’t even remember my asking. Now I had my car back, after eight and half weeks repairing, there are many annoying vibrations m and noises on my car. I wouldn’t recommend this place to anyone. As a foreigner, I must say this is the worst experience that a ever known in America. I hope owner of this dealership will see this review, and make some changes. More

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Always awesome atmosphere Ive been going there for years for my vehicles and service. Everyone there is always courteous and fun to talk with. Anytime i have an issue i can alw Ive been going there for years for my vehicles and service. Everyone there is always courteous and fun to talk with. Anytime i have an issue i can always call in and get serviced pretty quickly More

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