Tim Ohlde | Page 2

I asked Brian's paint shop to finished up some repairs on my truck F150 which included getting the seatbelt light indicator to turn off. Brians Paint shop schedule the appointment with Ford service departme my truck F150 which included getting the seatbelt light indicator to turn off. Brians Paint shop schedule the appointment with Ford service department on 8/15/2022 at 10:15 am After 3 days the service department called me and said that they needed to order a part that was back ordered and not sure when it would be in. I told the service tech to call Brian's Paint shop to pick up the truck. They never called Brian and I only know this as I called Brian's Paint shop today 8/26/2022 and they said they did not have it. Very disappointed that it took them 3 days to figure out that they had to order a part and never called Brian's Paint shop to have the truck picked up. Dan Helm More

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I have purchased several vehicles from Long McArthur they are always great to work with! There is a professionalism and pride within the company that you can’t find anywhere else! are always great to work with! There is a professionalism and pride within the company that you can’t find anywhere else! More

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Awesome Deal at Long Mac on a 2022 F150 CrewCab, also got top dollar on my trade in. Ask for Mike "MJ" in sales, a cool no high pressure sales type of guy whom i worked with to get my new truck deal done. top dollar on my trade in. Ask for Mike "MJ" in sales, a cool no high pressure sales type of guy whom i worked with to get my new truck deal done. More

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A very simple and easy visit, test drive and purchase. Every question had a straight answer (good and bad). Excellent work on my trade in. Full process was great and will likely make next purchase with Da Every question had a straight answer (good and bad). Excellent work on my trade in. Full process was great and will likely make next purchase with Dan at Long McArthur. Even though I had outside financing, I found Alex to be great to work with. Explained all the coverages and extras with no misunderstandings. I ran over a screw about 2 days after purchase. Tim had my vehicle in and out quickly. More

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Patient and friendly sales team who answered all our questions with knowledgeable answers and information. questions with knowledgeable answers and information. More

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The sales team are always pretty personal and care about the customer. Been that way since 1994 for me. the customer. Been that way since 1994 for me. More

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Customer service is somewhat to be desired. 3 weeks ago I was told a part for my vehicle would be ordered and would come in in the next couple of days. 3wks later and no update I call and it came in yesterda was told a part for my vehicle would be ordered and would come in in the next couple of days. 3wks later and no update I call and it came in yesterday. I have to have it scheduled with a recall that has been highlighted which will take 3-4hrs in the body shop. My time at the deanship (an hour away from home) is looking at 4-5 hrs, not including staff lunch breaks!!!! When I asked if there was a possibility of having a courtesy car, as my husband is deployed and I have elementary school-age children to get to and from school the response was "well the whole country is having a problem and we just can't guarantee a car for you"! So I guess because of a Ford recall I have to wait in a dealership for over 5hrs! Makes no sense whatsoever. Thanks for not helping a military spouse out! I will take my business elsewhere once the work has been conducted. NOT MILITARY-FRIENDLY. More

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Darin Lee was helpful, knowledgeable, and accommodating in the purchase of my new Ford F-150. His team spent extra time with me to explain all of the new bells and whistles that were on the truck. He is in the purchase of my new Ford F-150. His team spent extra time with me to explain all of the new bells and whistles that were on the truck. He is not a one time sales and done. Darin will take care of any problems or requests in a very professional manner. Thanks again for an enjoyable experience. More

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Darin is a very, professional, helpful and considerate salesman. Any customer is valued the same and Darin takes the time to lookout for his customers in every detail so they are sure to return. Thank y salesman. Any customer is valued the same and Darin takes the time to lookout for his customers in every detail so they are sure to return. Thank you for your great service! More

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Tim is a great service advisor, taking the time to keep me informed and providing a quick service. I highly recommend using Tim as your advisor. me informed and providing a quick service. I highly recommend using Tim as your advisor. More

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