Tina Dewald
Tina Dewald at Smythe Volvo Cars

Tina Dewald | Page 10

Service Department Assistant

Smythe Volvo Cars

40 River Road
Summit, NJ 07901

Contact Me
4.9
189 Reviews

I have recently joined the Smythe Volvo team with a strong background in customer service. What I enjoy most about my work is the upbeat energetic environment and the ability to diligently maintain customer satisfaction. Working with experienced, motivated management with high standards and expectations is refreshing in the automobile industry. I see myself behind the wheel of the Volvo S60 T5. The sporty styling is most appealing and as with all Volvo models, it boasts strong safety standards. Outside of the work environment I enjoy a healthy lifestyle, eating right and working out at the gym daily. I also love the beach, kayaking and spending as much time with my two boys as possible.

Dealership Experience

16 yrs, 9 mos

Industry Experience

16 yrs, 9 mos

4.9

189 Reviews

Write a Review

189 Reviews of Tina Dewald

March 17, 2022

Dealership Rating
Employee Rating

Very helpful and thorough in diagnosing a problem. Went out of their way to make the repair process smooth. More

by feely.james
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 20, 2022

Smythe Volvo Cars responded

Great review and it is very rewarding for our service team to read. Thank you for taking the time for posting.

March 04, 2022

Dealership Rating
Employee Rating

Dina was quite knowledgeable and very helpful when I arrived for servicing my car. My whole experience was wonderful. And I do believe my car was adjusted accordingly. More

by Nancy O'Brien
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dina Thomson

Mar 05, 2022

Smythe Volvo Cars responded

It is wonderful to hear of your experience with our service department. Dina makes all of our customers leave with a feeling that they were well taken care of. We appreciate your business and thank you for taking the time to post this five star review.

February 21, 2022

Dealership Rating
Employee Rating

Dina is terrific. Not cheap but Volvo does it’s stuff. Thanks a lot. Best More

by Mr.thomaswberry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dina Thomson

Feb 27, 2022

Smythe Volvo Cars responded

Dina is terrific and thank you for taking the time to share your experience.

February 14, 2022

Dealership Rating
Employee Rating

Bob Cerza was so much patience with me when I was deciding on if I should buy my lease out or go into a pre-owned. He kept me up to date with the new inventory and explained the details of buying out More

by Michele
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bob Cerza , Abood Katib, Dina Thomson

Feb 27, 2022

Smythe Volvo Cars responded

Fourth purchase with Smythe Volvo, that is great!. Thank you for taking the time to share these kind words about Bob Cerza and our team.

January 12, 2022

Dealership Rating
Employee Rating

As always, Outstanding customer service by Dennis! Also kudos to Tina and Dina who are great. More

by MATTHEW.AVIGLIANO
Recommend Dealer
Yes

Other Employees Tagged: Kevin Flanagan , Dennis Jeffers, Dina Thomson, Shando from Parts

Jan 18, 2022

Smythe Volvo Cars responded

Thank you for the compliments for Dennis, Tina and Dina. We are fortunate to have a great team and wonderful customers like you.

January 11, 2022

Dealership Rating
Employee Rating

Dina customer Service skills are awesome and her diversity skills are outstanding. Thank you for hiring Dina and if there is a promotion in her department please consider her as a candidate. Also More

by Same as above
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Coward, Doug MacAdam, Scott Jackson, Regina Krauza , Dennis Jeffers, Mike Mitchko, Lupita Padilla, Dina Thomson

Jan 18, 2022

Smythe Volvo Cars responded

Thank you for taking the time to complement Dina and our service department. We have a great team and we are fortunate to have customers like you.

December 21, 2021

Dealership Rating
Employee Rating

I have been going there for my almost historic Volvo ( 1997 850). The dealership is so nice. Service is great! More

by Kgene
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jesus Garcia , Henry Padilla Jr

Dec 22, 2021

Smythe Volvo Cars responded

Wow, coming up on 25 years! Thank you for your loyalty and for posting this great review!

Dec 22, 2021

Kgene responded

I think I will get historic plates for the 1997.

December 06, 2021

Dealership Rating
Employee Rating

Doug and the team were responsive and easy to work with. One of the best experiences so far More

by dstolzer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Doug MacAdam

Dec 08, 2021

Smythe Volvo Cars responded

We appreciate you taking the time to post this five star review about Doug and our team in service. We appreciate your business.

December 06, 2021

Dealership Rating
Employee Rating

The service department at Smythe is truly outstanding. The reason why I currently have two Volvos from Smythe. All of the service people are honest and easy to work with. Thank you Smythe for investing in More

by jwkw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Flanagan, Sean Flanagan, Tom Coward, Doug MacAdam, Regina Krauza, Mark Terry , Dennis Jeffers, Lupita Padilla, Dina Thomson

Dec 08, 2021

Smythe Volvo Cars responded

This is a wonderful review and very rewarding for everybody in our service department and our business. Thank you for taking the time to post these kind words. We appreciate your business and look forward to seeing you the next time around.

December 02, 2021

Dealership Rating
Employee Rating

Tom fixed my tire issue right away. He was kind, caring, professional and was able to have a new tire replaced in a timely manner. Smythe Volvo for the win! Shaun and Tina also helped in getting me into th More

by ViktoriaLibra
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Coward, Shaun Hayes

Dec 03, 2021

Smythe Volvo Cars responded

We are fortunate to truly feel like our customers are family. Thank you for taking the time to share these kind words about Tom, Tina and Shaun. We look forward to seeing you the next time around.

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