Dealer Reviews
Cars for Sale
Dealer Log In
Tom Coward
532 Reviews
I've been with Smythe Volvo since 1991 and have over thirty years experience in the automotive industry. The best part about working at Smythe Volvo is the local business feel of the company. Knowing almost every customer who walks into the shop is a great feeling. My favorite Volvo of all time was the C30. It was a small, fast and super-fun 2 door hatchback with a turbo 5 cylinder engine. When not at Smythe Volvo, you can find me kayaking or fishing somewhere in New Jersey.
Read more532 Reviews
Write a Review
532 Reviews of Tom Coward
June 04, 2026
Always fantastic and prompt service at Smythe Volvo. Smythe is the most customer-focused service provider there is. Smythe is the most customer-focused service provider there is. More
by JERRYWISH
Verified CustomerOther Employees Tagged: Doug MacAdam, Tina Dewald, Regina Krauza, Mark Terry, David Ferrence, Billy Shannon, Jessica Hermida, Patrick Mclaughlin, Justin Torain
June 03, 2026
Always consistently great: reliable, trustworthy and addresses any issues. The service team is outstanding. And accommodating with scheduling needs that arise! addresses any issues. The service team is outstanding. And accommodating with scheduling needs that arise! More
by Lorri Lizza
Other Employees Tagged: Tom Coward
May 30, 2026
Had a car in for service for a recovering problem and am optimistic that they've figured it out optimistic that they've figured it out More
by BR0NXBKLYNNYC
Other Employees Tagged: Doug MacAdam
May 27, 2026
I took in the car xc40 recharge on 4/16 for a full check up. Nothing g at all was detected that needed to be repaired. Days after leaving the maintenance light came back on. Got a flat tire on 5/6. Car was up. Nothing g at all was detected that needed to be repaired. Days after leaving the maintenance light came back on. Got a flat tire on 5/6. Car was towed to SMYTHE. Tire was replaced the next day. I was also told the air can filter needed to get replaced. Not sure why they would not have done that 3 weeks earlier. On our way home the tire pressure light went back on for the tire that was replaced requiring a stop to check tires again. The tire pressure light for same tire went on again 5/24. I have bought 3 Volvos from SMYTHE and am not pleased with the service or the cost for repairs. Major failures in my xc90. More
by MARKDORWART
Other Employees Tagged: Scott Jackson
May 17, 2026
I checked in my Volvo XC40 with Tom Coward at Smythe Volvo Service Dept at 7:15a on 5/14. He arranged for 10,000 service and recall. Tom also suggested tire rotation and alignment. He provided a loaner Volvo Service Dept at 7:15a on 5/14. He arranged for 10,000 service and recall. Tom also suggested tire rotation and alignment. He provided a loaner car to me. He kept me updated as to when my car would be ready for pick-up. Tom is knowledgeable, kind and helpful. More
by Tina W
Other Employees Tagged: Tom Coward
May 17, 2026
Tom and the Service Dept staff at Smythe Volvo are helpful and informative! He arranged for a loaner car which I used while my car's low coolant was fixed. helpful and informative! He arranged for a loaner car which I used while my car's low coolant was fixed. More
by Tina W
Other Employees Tagged: Tom Coward
May 14, 2026
This dealer is always very friendly; clean, and accessible. They are the closest dealer to me and won’t go anywhere else accessible. They are the closest dealer to me and won’t go anywhere else More
by SCHIFFEROLIVIA
Other Employees Tagged: Tina Dewald, Mark Terry
May 13, 2026
Keep up the great work , quick service, good communication, detailed report, good service overall. Good one. communication, detailed report, good service overall. Good one. More
by AALOKSN
Other Employees Tagged: Doug MacAdam, Scott Jackson, Regina Krauza, Mark Terry, David Ferrence, Billy Shannon, Patrick Mclaughlin, Justin Torain
May 08, 2026
Service representatives were knowledgeable and helpful. We will be back to the Smyth. Volvo service department. We will be back to the Smyth. Volvo service department. More
by Matt Brauner
Other Employees Tagged: Doug MacAdam, Scott Jackson
