Tom Coward
Tom Coward at Smythe Volvo
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Tom Coward | Page 2

Service Advisor

Smythe Volvo

40 River Road
Summit, NJ 07901

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4.9
389 Reviews

I've been with Smythe Volvo since 1991 and have over thirty years experience in the automotive industry. The best part about working at Smythe Volvo is the local business feel of the company. Knowing almost every customer who walks into the shop is a great feeling. My favorite Volvo of all time was the C30. It was a small, fast and super-fun 2 door hatchback with a turbo 5 cylinder engine. When not at Smythe Volvo, you can find me kayaking or fishing somewhere in New Jersey.

4.9

389 Reviews

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389 Reviews of Tom Coward

December 03, 2023

Dealership Rating
Employee Rating

Consistently great service and outstanding customer support. Servicing your car becomes an easy and painless experience. More

by joserama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dina Thomson, Todd Colbeth

Dec 10, 2023

Smythe Volvo responded

Thank you for posting this review about our service department. We are fortunate to have customers like you.

November 29, 2023

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Incredibly friendly, knowledgeable, and pleasant to work with. The team is very professional and brings the joy back in car buying. More

by shabanhani
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes
Dec 09, 2023

Smythe Volvo responded

You were experience is when we strive to provide all of our customers. Thank you for phrasing your experience so well.

November 15, 2023

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I was extremely pleased with the hospitality given to me as a new Smythe customer. Everyone made me feel like part of the family and comfortable that my decision to purchase was a good one. I am confident More

by John
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bob Cerza, Tricia LaGrace, Alex Piriz, Neil Amaral , Francine O'Donnell

Dec 09, 2023

Smythe Volvo responded

Welcome to Smythe Volvo. We are thrilled to have you become part of the family. We hope you have many safe and happy miles in your new car and we look forward to seeing you in the service drive at your first scheduled maintenance.

September 26, 2023

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My family has bought several cars from Kyle, always friendly and professional. Recently he helped us once again with a service issue long after the sale! No muss, no fuss! Great service Kyle, thank you More

by Scherm7
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Oct 08, 2023

Smythe Volvo responded

Kyle is a great person and a strong member of our sales team. Thank you for choosing Smythe Volvo. We appreciate your business.

September 19, 2023

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Great customer service at Smythe! They are very professional! Just wish there were more loaners available in emergency situations. More

by Vekofam
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Todd Colbeth, Billy Shannon

Oct 08, 2023

Smythe Volvo responded

We appreciate you taking the time to post this review about our service department and we appreciate your feedback.

August 29, 2023

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Smyth is truly a wonderful dealership! The cars are great but all the workers are so easy to deal with More

by anitawolfe
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Workmanship
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Recommend Dealer
Yes
Sep 04, 2023

Smythe Volvo responded

We are fortunate to have customers like you. Thank you for taking the time to post these kind words.

August 01, 2023

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Employee Rating

Easiest most professional transaction. Was going to use a broker but the smythe family dealership beat the price significantly with personal service. Was in and out in 40 minutes including More

by Michael.herbertesq
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Doug MacAdam, Kyle Jackson

Aug 05, 2023

Smythe Volvo responded

This is a fantastic review and thank you for taking the time to post. We appreciate your business and look forward to seeing you in the service drive at your first scheduled maintenance.

July 28, 2023

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Employee Rating

Everybody are very friendly and helpful. It is a pleasure to have service at the place. More

by Inna Kats
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Aug 08, 2023

Smythe Volvo responded

We have a great service team and they work so well together to make our customers happy. Thanks for taking the time to post this review about Tom and our service department.

July 27, 2023

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Todd is one of the many great people at Symthe Volvo Cars. We have been Symthe customers for over a decade and their dedication to providing customers excellent service continues. Many thanks. More

by Linda Anderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 08, 2023

Smythe Volvo responded

Thank you for this review of our service department. It is rewarding to see you mention and select each member of our team in your review. We appreciate your business.

July 27, 2023

Dealership Rating
Employee Rating

Todd is one of the many great people at Symthe Volvo Cars. We have been Symthe customers for over a decade and their dedication to providing customers excellent service continues. Many thanks. More

by Linda Anderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 08, 2023

Smythe Volvo responded

Thank you for this review of our service department. It is rewarding to see you mention and select each member of our team in your review. We appreciate your business.

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