I've been with Smythe Volvo since 1991 and have over thirty years experience in the automotive industry. The best part about working at Smythe Volvo is the local business feel of the company. Knowing almost every customer who walks into the shop is a great feeling. My favorite Volvo of all time was the C30. It was a small, fast and super-fun 2 door hatchback with a turbo 5 cylinder engine. When not at Smythe Volvo, you can find me kayaking or fishing somewhere in New Jersey.
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Write a Review389 Reviews of Tom Coward
March 21, 2020
Kyle Jackson is my guy....this my third Volvo leased from Smythe Volvo . There are the best ! Also big shout outs to PJ Lee and Kevin Flanagan. Just a wonderful experience ...which is why I keep coming ba Smythe Volvo . There are the best ! Also big shout outs to PJ Lee and Kevin Flanagan. Just a wonderful experience ...which is why I keep coming back! More
Other Employees Tagged: Kevin Flanagan, Doug MacAdam, Kyle Jackson, Regina Krauza, Dina Thomson , Kevin Bergeron, PJ Lee
March 19, 2020
Smythe Volvo is a pleasant experience from beginning to end. The salesman Bob Cerza was pleasant and more importantly very honest about the details about the car. Emelia Paladino was very thorough and pati end. The salesman Bob Cerza was pleasant and more importantly very honest about the details about the car. Emelia Paladino was very thorough and patient explaining the features of the car. My family and I have purchased several cars from Smythe and Kevin Flanagan always adds a personal touch to each sale. He makes the dealership warm, friendly and inviting, whether it is snacks or beverages and nice room to wait. Staff is very attentive. Even the finance department made the experience less intimidating and explained all offers available to us. All in all a pleasant place to visit. More
Other Employees Tagged: Kevin Flanagan, Sean Flanagan, Bob Cerza , Emilia Paladino
February 12, 2020
Kyle Jackson is a consummate professional. He is a true advocate for his product and for the Smythe Volvo dealership. He knows a lot about many brands of cars which is very helpful when comparison shopping advocate for his product and for the Smythe Volvo dealership. He knows a lot about many brands of cars which is very helpful when comparison shopping. He also truly knows and values his customers. More
Other Employees Tagged: Kyle Jackson
February 02, 2020
We had great customer service and honest sales information , Stacey was very patient sincere and honest with everything. Gave us a great deal no gimmicks. information , Stacey was very patient sincere and honest with everything. Gave us a great deal no gimmicks. More
Other Employees Tagged: Doug MacAdam, Tina Dewald, Regina Krauza, Dina Thomson, Stacey Hopson , gary basile, Kevin Bergeron, Roger Davis, Matt Quelch
February 01, 2020
Problem Solving Like most I have very busy work week and to my dismay as I returned home from weekend chores I heard a loud pitch equivalent to a whistling sound in m Like most I have very busy work week and to my dismay as I returned home from weekend chores I heard a loud pitch equivalent to a whistling sound in my vehicle. So, I drove to Smythe to have it potentially diagnosed. Given the day, Saturday, and time, afternoon, I wasn't sure what kind of result I could expect. Luckily, the team was still in full swing, and I was both helped and addressed by Brandon. He not only took the time to review my concern, but along with Tom's input and their mechanical team; they narrowed down the problem quickly. And, with the part in-house they were able to fix my SUV on the spot. Their level of professionalism, honesty, and troubleshooting cannot be understated. The intended fix and remedy turned out exactly as they originally told me,--thanks to Brandon especially and Tom, Tina and Jun Choi. More
Other Employees Tagged: Tina Dewald , Brandon Zimmerman, Jun Choi
January 01, 2020
Amazing service!!!!!!! I am so pleased wth the Service Dept. at Smythe Volvo...Tom Coward made my visit awesome...I came in with a flat tire and he was very supportive and c I am so pleased wth the Service Dept. at Smythe Volvo...Tom Coward made my visit awesome...I came in with a flat tire and he was very supportive and cordial in assisting me. The whole staff in the Service Dept. is friendly and knowledgeable. More
Other Employees Tagged: Tina Dewald, Dina Thomson , Michael Watson
November 29, 2019
Wonderful service by knowledgeable auto mechanics. This Wonderful service by knowledgeable auto mechanics. This is our sixth Volvo and Smythe service is the BEST!! We are extremely happy with our 2015 S Wonderful service by knowledgeable auto mechanics. This is our sixth Volvo and Smythe service is the BEST!! We are extremely happy with our 2015 S60 More
Other Employees Tagged: Doug MacAdam
October 29, 2019
Great experience Had one of the best experiences I've ever had getting a car at Smythe Volvo. My salesman, Bob Cerza, was attentive, patient and professional througho Had one of the best experiences I've ever had getting a car at Smythe Volvo. My salesman, Bob Cerza, was attentive, patient and professional throughout the entire process. I had shopped around for the car, driven one, and knew pretty much what I wanted when I walked in the door - Bob made the whole process pleasant, unstressful and fun!! Everyone I dealt with at the dealership was great - Amelia, Shaun Hayes, even the receptionist when I first came in and had to wait for a salesperson to be available. Top notch dealership, great experience all around and I LOVE my new Volvo!! More
Other Employees Tagged: Bob Cerza , Shaun Hayes, Amelia (?) - The girl who showed me the ins and outs of the car
September 29, 2019
Always great service! We have been a Volvo family for many years, and we continue to rely on Smythe Volvo for friendly, honest and reliable service and sales. The facility We have been a Volvo family for many years, and we continue to rely on Smythe Volvo for friendly, honest and reliable service and sales. The facility is clean and inviting, and everyone there is always super helpful. We couldn't be happier and can't imagine going anywhere else. More
Other Employees Tagged: Doug MacAdam
September 10, 2019
Awesome sales and service We have bought two Volvo’s (so far!) from Smythe Volvo and we are very happy with the cars. Bob Cerza is fantastic, very friendly and helpful, not the We have bought two Volvo’s (so far!) from Smythe Volvo and we are very happy with the cars. Bob Cerza is fantastic, very friendly and helpful, not the slightest bit pushy, very responsive and totally on top of paperwork. The service team is awesome too. Tom and Doug are the staff we’ve worked with the most and I can’t say enough about how pleasant and easy it is to work with them and all the staff at Smythe. Highly recommend this dealership! More
Other Employees Tagged: Doug MacAdam, Bob Cerza , Shaun Hayes