I've been with Smythe Volvo since 1991 and have over thirty years experience in the automotive industry. The best part about working at Smythe Volvo is the local business feel of the company. Knowing almost every customer who walks into the shop is a great feeling. My favorite Volvo of all time was the C30. It was a small, fast and super-fun 2 door hatchback with a turbo 5 cylinder engine. When not at Smythe Volvo, you can find me kayaking or fishing somewhere in New Jersey.
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Write a Review388 Reviews of Tom Coward
September 13, 2020
We brought our car in for regular maintenance and for the lock situation problem. All was taken care of and they did a fantastic job of cleaning the car and we even had it inspected. That was anew servi e lock situation problem. All was taken care of and they did a fantastic job of cleaning the car and we even had it inspected. That was anew servi e provided by them. My only issue is , now I have a battery key message. Need to check it out but otherwise quite satisfied with service and how nice everyone is at Volvo More
Other Employees Tagged: Tina Dewald
August 28, 2020
Top notch service. Doug always insures that the necessary work is done correctly without the need for a second visit. Further safety is always his concern and is quick to advise me of the need for repairs wh work is done correctly without the need for a second visit. Further safety is always his concern and is quick to advise me of the need for repairs which get done. Thank you More
Other Employees Tagged: Doug MacAdam
August 04, 2020
Thanks Kyle! Thank you Kyle! A very professional car buying experience! Straightforward, informative and organized,we couldn't be happier! Thanks Kyle Jackson and Thank you Kyle! A very professional car buying experience! Straightforward, informative and organized,we couldn't be happier! Thanks Kyle Jackson and Smythe Volvo, we highly recommend! More
Other Employees Tagged: Doug MacAdam, Kyle Jackson , Francine O'Donnell
July 15, 2020
The Home Town Volvo Dealer/Repair You can put your trust in. For over 30 years i have been driving Volvos all with the Smythe tag. on them From excellent sales advice to high quality vehicle service you can't go For over 30 years i have been driving Volvos all with the Smythe tag. on them From excellent sales advice to high quality vehicle service you can't go wrong buying and servicing your cars at Smythe. Doug MacAdam has looked after our service needs and always factors in vehicle safety. More
Other Employees Tagged: Kevin Flanagan, Sean Flanagan, Doug MacAdam, Scott Jackson, Regina Krauza , Roger Davis, Brian Gagliardi, Tony Plesh
June 11, 2020
I find relationships to be everything when it comes to having your car repaired and or serviced. Tom can consistently be trusted to do what is right for my car and my safety. All my paperwork was ready having your car repaired and or serviced. Tom can consistently be trusted to do what is right for my car and my safety. All my paperwork was ready when I arrived as well as the loaner car. The work was completed when promised and my car was washed. Tom and Doug are two of the main reason I choose Smythe Volvo. Thanks Tom! More
June 10, 2020
First, I always feel that I am getting the straight scoop, whether Sales or Service or Parts, I never feel that I'm getting incorrect or biased info. Second, when my car is at Service, I get to chat w scoop, whether Sales or Service or Parts, I never feel that I'm getting incorrect or biased info. Second, when my car is at Service, I get to chat with a Service Advisor who spends time with me, no rush, addresses any questions, looks things over, ensures everything is complete and right. Third, the work gets done right. Customer waiting area and loaners are all proper. So I'm fine with 5-stars. The car itself is solid but tiny rear seat room, etc., so some pluses and minuses there, but the dealer is excellent. More
Other Employees Tagged: Kevin Flanagan, Sean Flanagan, Doug MacAdam, Tina Dewald , Ashley Butfiloski, Dennis Jeffers, Brandon Zimmerman
May 05, 2020
I recently decided to purchase a Volvo car during the Covid pandemic. Kyle Jackson and Smythe Volvo provided both an excellent deal on the car I was looking for and were also able provide me with a safe Covid pandemic. Kyle Jackson and Smythe Volvo provided both an excellent deal on the car I was looking for and were also able provide me with a safe environment to help negotiate the car and price in the Smythe dealership in Summit NJ. They were also very helpful in the contactless delivery of the new car. Kyle was extremely knowledgeable and knew how to instruct me in everything I needed to know about the new car I just purchased. Kyle was outstanding in the service provided thru the whole process. I would definitely recommend Kyle to anyone I know and tell them how direct and transparent it was when dealing with Kyle. While I could go to many other dealerships nearby, Kyle and Smythe provided an outstanding sales experience. I will always remember how wonderful this experience was. Thank you Kyle & Smythe ! More
Other Employees Tagged: Sean Flanagan, Scott Jackson, Tina Dewald, Kyle Jackson , Roger Davis
April 19, 2020
Exceptional They are a fantastic team of Volvo experts! Not only are they knowledgeable in their respective areas but, each went above and beyond to make my exper They are a fantastic team of Volvo experts! Not only are they knowledgeable in their respective areas but, each went above and beyond to make my experience easy, pleasant and fast. I've purchased and serviced at other Volvo dealerships but they are by far the team that I have enjoyed working with the most for my vehicles. I will continue to come to Smythe Volvo. More
Other Employees Tagged: Stacey Hopson , Shaun Hayes, PJ Lee, Emilia Paladino, Michael Watson, Brandon Zimmerman, Ernesto
April 07, 2020
50,000 mile service First friendly, and the valet service was a pleasant experience. This dealership always gives wonderful service. Smythe Volvo can be trusted an First friendly, and the valet service was a pleasant experience. This dealership always gives wonderful service. Smythe Volvo can be trusted and I will continue to use them More
Other Employees Tagged: Brandon Zimmerman
March 21, 2020
Kyle Jackson is my guy....this my third Volvo leased from Smythe Volvo . There are the best ! Also big shout outs to PJ Lee and Kevin Flanagan. Just a wonderful experience ...which is why I keep coming ba Smythe Volvo . There are the best ! Also big shout outs to PJ Lee and Kevin Flanagan. Just a wonderful experience ...which is why I keep coming back! More
Other Employees Tagged: Kevin Flanagan, Doug MacAdam, Kyle Jackson, Regina Krauza, Dina Thomson , Kevin Bergeron, PJ Lee