I have enjoyed 26 years of working as a Mercedes Benz rep and assisting our customers with their automotive needs. I feel a genuine feeling of satisfaction and happiness knowing I have helped people needing assistance and being able to put a smile on their face.
Read moreDealership Experience
13 yrs, 8 mos
Industry Experience
38 yrs, 3 mos
731 Reviews
Write a Review731 Reviews of Tom Lood
July 03, 2024
Love the team! Eddie has always been my go to. Had my back every time.. But Tom and Ken are great, too! Eddie has always been my go to. Had my back every time.. But Tom and Ken are great, too! More
Other Employees Tagged: Eddie Garcia, Ken Dunaway
June 25, 2024
They are professional and always keep you updated about the progress on your car. And they inform and advise if anything need to be done on your car soon. the progress on your car. And they inform and advise if anything need to be done on your car soon. More
Other Employees Tagged: Eddie Garcia, Cindi Link, Ryan Mulhern, Nedim Omeragic , Jorge Gomez, John Morsy, Alejandro Sanchez, Jessica Tekien, Juvenal Torres
June 01, 2024
It is always a pleasure working with. He genuinely care about resolving the issue at hand and making sure it is taken care of. He genuinely care about resolving the issue at hand and making sure it is taken care of. More
Other Employees Tagged: Ricky Pena, Ken Dunaway, Cindi Link, Ryan Mulhern , John Morsy
May 30, 2024
Tom Lood always takes care of us and the service there is amazing! Even when we don't have an appointment they take care of urgent matters in a very efficient and professional way. amazing! Even when we don't have an appointment they take care of urgent matters in a very efficient and professional way. More
May 28, 2024
Tom Lood greeted me warmly, and expedited my service as quickly as possible. I needed new tires. Thanks to the warranty on previous tires it only cost me an alignment. I had my car back in a couple days. T quickly as possible. I needed new tires. Thanks to the warranty on previous tires it only cost me an alignment. I had my car back in a couple days. Thanks Tom. More
May 25, 2024
Tom Lood provided excellent service. Great communication about the status of the vehicle, very responsive, and excellent knowledge of the vehicle shown by responding to detailed service Great communication about the status of the vehicle, very responsive, and excellent knowledge of the vehicle shown by responding to detailed service questions. More

