Tom Yerace
Tom Yerace at Ken Ganley Ford Parma
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Tom Yerace | Page 2

General Manager

Ken Ganley Ford Parma

8383 Brookpark Rd
Parma, OH 44129

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5.0
67 Reviews
5.0

67 Reviews

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67 Reviews of Tom Yerace

January 03, 2024

Dealership Rating
Employee Rating

Everyone here was very helpful the multiple times I’ve been here, and Bolaji is AWESOME!!! More

by jessilowery
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Jan 03, 2024

Ken Ganley Ford Parma responded

Jess, Thank you so much for choosing Ken Ganley Ford West! Please let us know if Bolaji can be of any more assistance!

December 03, 2023

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1st class service! Always going out their way to make things happen and putting the customer 1st like family More

by coachjoe20
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Recommend Dealer
Yes
Dec 04, 2023

Ken Ganley Ford Parma responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Ken Ganley Ford West to be a positive one. Please don't hesitate to reach out if you need anything else.

November 02, 2023

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Excellent service and excellent sales man I will recommend people to Ganley ford thank you More

by SOUHEIL E. JARROUS
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Trade-in Experience
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Recommend Dealer
Yes
Nov 02, 2023

Ken Ganley Ford Parma responded

Souheil, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 16, 2023

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Ganley always treats us well when we bring our vehicles in for scheduled maintenance. Everyone is friendly and helpful. More

by EDSELFROD93
Service Price Transparency
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Recommend Dealer
Yes
Oct 17, 2023

Ken Ganley Ford Parma responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Ken Ganley Ford West, we look forward to having you as a valued customer for many years to come!

Oct 18, 2023

Ken Ganley Ford Parma responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 02, 2023

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Excellent at what they do! Searched everywhere for the car I wanted until they found my perfect ride! Took home my new Bronco! More

by ekosek22
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Sep 05, 2023

Ken Ganley Ford Parma responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Congrats on your new Bronco! We look forward to working with you again!

Sep 06, 2023

Ken Ganley Ford Parma responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 28, 2023

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every one helped get my truck in and back on the road as fast as possible . kept me informed about the the progress and how much it would be and when they would have it done. thanks to all. More

by thommullen691
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Dan Overman, John Ruper, Matt Palffy, George Hadgigeorgiou , Carlyle Franklin, Ken Pitman

Aug 29, 2023

Ken Ganley Ford Parma responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Ken Ganley Ford West to be a positive one. Please don't hesitate to reach out if you need anything else.

Aug 31, 2023

Ken Ganley Ford Parma responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ken Ganley Ford West. Please let us know if there is anything else we can do for you; we are more than happy to help!

August 23, 2023

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Everyone here is absolutely amazing! From my salesman, Mike Liscola to both managers Matt Palffy and John Rupert. George in their service department is always very helpful and Jeromy in More

by soldwithkap
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Recommend Dealer
Yes
Aug 24, 2023

Ken Ganley Ford Parma responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 22, 2023

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Extremely friendly, yet professional, and worked with us to make the deal happen to our satisfaction. Wouldn’t go anywhere else but to a Ken Ganley dealership! More

by Darcie
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Pam Koglman, Tracy Sapienza

Aug 22, 2023

Ken Ganley Ford Parma responded

Darcie, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Ken Ganley Ford West are glad to have you as a customer.

August 12, 2023

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They do a good job and they are very happy with the work, thanks so much. More

by rosa.angel5793
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 14, 2023

Ken Ganley Ford Parma responded

Thanks for your feedback on your recent visit to Ken Ganley Ford West. It's great to hear that we were able to assist you and that you had such a positive experience!

Aug 15, 2023

Ken Ganley Ford Parma responded

Hi, your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!

August 05, 2023

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Good to have a close by, taking up a number of cars there. And satisfied with everything they do. Take care. More

by I don’t know what a screen name is?
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 08, 2023

Ken Ganley Ford Parma responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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