Tony Lopez
Tony Lopez at Mark Christopher Auto Center
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Tony Lopez

Service Advisor

Mark Christopher Auto Center

2131 E Convention Center Way
Ontario, CA 91764

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4.4
5 Reviews
4.4

5 Reviews

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5 Reviews of Tony Lopez

May 02, 2025

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Employee Rating

Mark Christopher is always on top of it, helpful, kind and efficient. We buy and service all our vehicles here and always will. More

by scomstock83
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 02, 2025

Mark Christopher Auto Center responded

Thank you for your wonderful review! We're thrilled to hear that you find Mark Christopher Auto Center to be helpful, kind, and efficient. It's great to know you've chosen us for both buying and servicing your vehicles. We look forward to serving you for many more years to come! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 18, 2025

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Employee Rating

I am disappointed in the Service I received this time. I asked for prices a head of work but did not receive until engine dismantled. Delivery dates where implied but not delivered. The first time I l More

by MSWIFT
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Apr 21, 2025

Mark Christopher Auto Center responded

Thank you for sharing your experience with us. I understand your disappointment regarding the delays in communication and the service timeline for your vehicle. It’s concerning to hear that the issue wasn’t resolved in a timely manner, especially since we value our customers and strive for efficiency. I appreciate your loyalty to Mark Christopher Auto Center in the past and hope this was indeed an isolated incident. If you would like to discuss this further or if there's anything we can do to assist you, please don’t hesitate to reach out directly. Your feedback is important to us to ensure we continue to improve our services. Thank you for your understanding. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 17, 2025

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Employee Rating

Tony provided excellent customer service & was clear and concise on all of his responses. I appreciate the overall experience. More

by Patrick Amaya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 17, 2025

Mark Christopher Auto Center responded

Thank you, Patrick! We’re thrilled to hear that you had an excellent experience with Tony at Mark Christopher Auto Center. Your appreciation means a lot to us, and we look forward to serving you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 10, 2025

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Employee Rating

The purchase of my illuminated Chevy bow tie was quick and painless. My service writer, Tony Lopez, was very friendly and fast and got me out in the predicted 1 1/2 hours for the installation. More

by FERGIE248
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 10, 2025

Mark Christopher Auto Center responded

Thank you for your wonderful review! We're thrilled to hear that your experience at Mark Christopher Auto Center was quick and painless, and that Tony provided you with friendly and efficient service during your Chevy bow tie installation. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 21, 2025

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Employee Rating

The process to make an appointment and get service was solid until.... When I returned to pickup my truck the NIGHTMARE began. I waited over THIRTY (30) minutes for my truck to be brought out. The woman More

by MSarter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 24, 2025

Mark Christopher Auto Center responded

Thank you for taking the time to share your experience with us. I understand that the delay in receiving your truck was frustrating, and we appreciate your feedback regarding the appointment process at Mark Christopher Auto Center. We strive to maintain high standards in our service, and your comments will help us improve. If you would like to discuss this matter further, please feel free to reach out to me directly. We hope to provide a better experience for you in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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