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Tony Lopez

Overview Reviews (61)

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Tony Lopez

Tony Lopez | Page 2

Service Advisor

Mark Christopher Auto Center

2131 E Convention Center Way
Ontario, CA 91764

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4.5

61 Reviews

Overview Reviews (61)

4.5

61 Reviews

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61 Reviews of Tony Lopez

May 31, 2026

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What a Joke this place is, I bought a 90k car and they wouldn't patch tire for me. Obviously I will never buy anything else from them nor recommend the place wouldn't patch tire for me. Obviously I will never buy anything else from them nor recommend the place More

by genaromcec

Verified Customer

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Recommend Dealer

Other Employees Tagged: Jeff Rizzi, Dino Picanzo, Chelsea Jose, Jackie Klosky, Avo Injian, Javier Juarez, Cesar Luna , Leslie Fuentes, Joe Lopez

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Jun 01, 2026 -

Mark Christopher Auto Center responded

Thank you for your feedback, Gena. I understand your frustration regarding the tire patch service. At Mark Christopher Auto Center, we strive to meet the needs of our customers, and I appreciate your input as it helps us improve our services. If you'd like to discuss this matter further, please feel free to reach out to me directly. I value your experience, and we hope to regain your trust. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

May 29, 2026

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Great experience at Mark Christopher Dealership. The staff was professional, helpful, and kept me updated throughout the entire process. They made everything smooth and stress-free, and I really app The staff was professional, helpful, and kept me updated throughout the entire process. They made everything smooth and stress-free, and I really appreciated the excellent customer service. More

by PASCUALE60

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Javier Juarez

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May 30, 2026 -

Mark Christopher Auto Center responded

Thank you for your kind words, Pascual! We’re thrilled to hear you had a great experience at Mark Christopher Auto Center. Our team takes pride in providing professional and helpful service to ensure a smooth and stress-free process for our customers. We appreciate your feedback and look forward to seeing you again soon! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

May 23, 2026

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Walked in. Was not greeted. Waiting for the service advisor I was told I had an appointment with. He decided to call someone about their extended warranty rathe Was not greeted. Waiting for the service advisor I was told I had an appointment with. He decided to call someone about their extended warranty rather than check me in even when I was standing in front of him. Upon pick up, no inspection was covered with me. Just a $100 oil change and tire rotation, pay and have a nice day. Will never return here. Only great part of the service was the porter who brought my truck back. Had a dodger hat on, shook my hand and told me to have a great day. More

by M.SAAV

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Recommend Dealer

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May 24, 2026 -

Mark Christopher Auto Center responded

Thank you for sharing your experience. I understand your concerns regarding the check-in process, the communication during your service visit, and the review of your vehicle inspection at Mark Christopher Auto Center. I also appreciate your positive comments regarding the porter who assisted you during pickup. Our goal is to provide attentive service, clear communication, and a welcoming experience from arrival through vehicle pickup. Please reach out to me directly so I can review your visit and better understand the details. We are committed to improving communication, attentiveness, and service follow-through throughout the customer experience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 20, 2026

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Great customer service at Mark Christopher. Juan was very helpful and answered all my questions and concerns. Juan was very helpful and answered all my questions and concerns. More

by citadel13

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Jeff Rizzi, Juan Fletes

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May 20, 2026 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! I’m thrilled to hear that you received great customer service at Mark Christopher Auto Center and that Juan was able to assist you with your questions and concerns. I appreciate your feedback, and we look forward to seeing you again for any future needs! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

May 17, 2026

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Very disappointed in the service I received. My truck stayed at the dealer for a week and I did not receive a resolution. It’s been a month now and have not heard back. It’s disappointing that I My truck stayed at the dealer for a week and I did not receive a resolution. It’s been a month now and have not heard back. It’s disappointing that I received the best customer service when purchasing the truck and now this dealer does not care. More

by BBBNUNEZ

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Recommend Dealer

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May 18, 2026 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us. I understand your disappointment regarding the service related to your truck, and I appreciate your feedback. At Mark Christopher Auto Center, we strive to provide consistent customer care, and your concerns are important to me. I encourage you to reach out to me directly so we can discuss your situation further. Thank you again for your input, and we hope to improve your experience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 14, 2026

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As mentioned, I have previously gone to the Riverside dealership and absolutely do not recommend that dealership to anyone. Your dealership has never let me down. dealership and absolutely do not recommend that dealership to anyone. Your dealership has never let me down. More

by FRANMORAN9

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Recommend Dealer

Yes

Other Employees Tagged: Javier Juarez, Juan Fletes , Joe Lopez

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May 14, 2026 -

Mark Christopher Auto Center responded

Thank you for your kind words, Fran! I truly appreciate your loyalty to Mark Christopher Auto Center and am thrilled to hear that we have consistently met your expectations. If you ever need assistance or have any questions, please don't hesitate to reach out. Our team looks forward to seeing you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 08, 2026

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Mark Christopher is the best dealer they always are friendly and communicative thank you for the help. friendly and communicative thank you for the help. More

by EDDIEBRADY3

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Recommend Dealer

Yes

Other Employees Tagged: Jackie Klosky, Avo Injian, Javier Juarez, Cesar Luna, Juan Fletes , Eddie Brady

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May 08, 2026 -

Mark Christopher Auto Center responded

Thank you for the fantastic review, Eddie! I'm thrilled to hear that you had a great experience at Mark Christopher Auto Center. Our team prides itself on being friendly and communicative, and I truly appreciate your kind words. We look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 26, 2026

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the Best! Super kind and attention to detail and overall pleasant experience for having to take car in for service. Super kind and attention to detail and overall pleasant experience for having to take car in for service. More

by SHEILA30

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Nate Heath , Danielle in rentals

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Apr 26, 2026 -

Mark Christopher Auto Center responded

Thank you so much for your wonderful review, Sheila! I’m thrilled to hear that you had a pleasant experience at Mark Christopher Auto Center. We take pride in providing kind service and paying attention to detail. I appreciate your feedback, and we hope to see you again for your next service! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

April 18, 2026

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Excellent customer service I was amazed with the quality service we received from the sales agent Alex Sarabia service we received from the sales agent Alex Sarabia More

by lrp0072000

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Recommend Dealer

Yes

Other Employees Tagged: Alex Sarabia, Luis Morales

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Apr 18, 2026 -

Mark Christopher Auto Center responded

Thank you for your kind words! I’m happy to hear that you had an excellent experience at Mark Christopher Auto Center, especially with Alex. We take pride in providing quality service and appreciate your feedback. We look forward to serving you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

April 03, 2026

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They been fairly ok the 1st time they didn't check my brakes for squealing no because they didn't say they checked maybe I ask again when they repair my on star system next visit brakes for squealing no because they didn't say they checked maybe I ask again when they repair my on star system next visit More

by Dwight Edwards

Verified Customer

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Recommend Dealer

Yes

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Apr 04, 2026 -

Mark Christopher Auto Center responded

Thank you for your feedback, Dwight. I appreciate you sharing your experience with us. It’s important to us that all services are communicated clearly, and I understand your concerns regarding the brake check. I encourage you to reach out to us during your next visit for any questions or requests, including the OnStar system repair. We look forward to serving you again at Mark Christopher Auto Center! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932