Tony Lopez
Tony Lopez at Mark Christopher Auto Center

Tony Lopez | Page 5

Service Advisor

Mark Christopher Auto Center

2131 E Convention Center Way
Ontario, CA 91764

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4.4
72 Reviews
4.4

72 Reviews

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72 Reviews of Tony Lopez

January 24, 2026

Dealership Rating
Employee Rating

There phone system is AI and the worst. The communication from the service team is fair at best. More

by damon.southcoast
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Dino Picanzo

Jan 25, 2026

Mark Christopher Auto Center responded

Thank you for your feedback, Damon. I appreciate your insights regarding the phone system and the communication from our service team. I also understand that clear communication is important during a service visit, and your feedback helps Mark Christopher Auto Center review how our team and phone system can best support customers. Feel free to connect with me directly if you’d like to go over this further. Your input is appreciated. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 17, 2026

Dealership Rating
Employee Rating

10/10 recommend Tony was great fast easy straight to the point. Will always come back More

by OMARJSG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 17, 2026

Mark Christopher Auto Center responded

Thank you so much for your glowing review! I am thrilled to hear that you had a great experience with Tony at Mark Christopher Auto Center. We appreciate your recommendation and look forward to welcoming you back next time! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 16, 2026

Dealership Rating
Employee Rating

No pressure on get the vehicle you need they make you feel like family the whole time I was there More

by Robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chelsea Jose, Sam Abdelmesseh

Jan 16, 2026

Mark Christopher Auto Center responded

Thanks so much for your encouraging review, Robert! I'm delighted to hear that you felt at home during your visit to Mark Christopher Auto Center. Our goal is to provide a comfortable and pressure-free environment for all our customers. I truly appreciate your feedback, and our team looks forward to welcoming you back soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 10, 2026

Dealership Rating
Employee Rating

Tony Lopez always provides great service, accurate and fast always happy to work with him. More

by GARREOLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 10, 2026

Mark Christopher Auto Center responded

Thank you for your wonderful review! It’s great to hear that Tony provided you with excellent service at Mark Christopher Auto Center. Our team strives for accuracy and efficiency, and it’s fantastic to know that your experience was a positive one. We look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 29, 2025

Dealership Rating
Employee Rating

I have bought a vehicle and used this dealership for service before. I trust this dealership and that is why I brought my other vehicle here for service. I can rely on the quality of the service and the More

by gme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 29, 2025

Mark Christopher Auto Center responded

Thanks so much for your insightful review! I'm so glad to hear that you trust Mark Christopher Auto Center for both purchasing and servicing your vehicles. We pride ourselves on delivering quality and timely service, and it's great to know that we’ve met your expectations. Our team looks forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 29, 2025

Dealership Rating
Employee Rating

Attempted to resolve the issue but could not figure it out so the error code was just reset. After driving a couple miles the error code came back. More

by robertortega93
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Dec 29, 2025

Mark Christopher Auto Center responded

Thank you for your feedback, Robert. I understand how frustrating it can be when an issue persists, and I appreciate you bringing this to our attention. I encourage you to contact me directly at Mark Christopher Auto Center directly to discuss your concerns further. Your experience is important to me, and I am here to help. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 22, 2025

Dealership Rating
Employee Rating

The service was okay. Wait a bit long when waiting in waiting room. I was told 2 hours and it was 31/2hours. More

by krthmpsnteach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 22, 2025

Mark Christopher Auto Center responded

Thank you for your feedback. I appreciate you taking the time to share your experience with us at Mark Christopher Auto Center. I understand that your wait time exceeded the expectation set, and we value your input. Please feel free to reach out to us directly if you have any further concerns. We look forward to serving you better in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 15, 2025

Dealership Rating
Employee Rating

I saved $3,400 through my advisor Tony. The same day I brought it in he called me to give him whatever information I had on an extended warranty. I located it and called it in to him. Wit More

by Zorro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 15, 2025

Mark Christopher Auto Center responded

Thank you for your fantastic review, Zorro! I am thrilled to hear that you saved $3,400 and had such a positive experience with Tony at Mark Christopher Auto Center. It’s great to know that everything went smoothly with your extended warranty. Your feedback is appreciated, and we hope to see you again soon for any future needs! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 12, 2025

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Employee Rating

Very fast and friendly service as usual. I will continue to bring my Silverado back for service/maintenance for years to come! More

by sepulveda_sal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Rizzi

Dec 12, 2025

Mark Christopher Auto Center responded

Thank you for your kind words, Sepulveda! I'm thrilled to hear that you had a fast and friendly experience at Mark Christopher Auto Center. Your loyalty with your Chevrolet Silverado means a lot to us, and we look forward to serving you for many years to come. Don’t hesitate to reach out if you need anything in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 18, 2025

Dealership Rating
Employee Rating

Anthony Lopez, promplty helped me as I can in just before service was closing. My vehicles issues were addressed upon a inspection outside to put my mind at ease and acknolwedge a specific smell from the veh More

by johnalmiron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Lopez, EV Tech #3477

Nov 19, 2025

Mark Christopher Auto Center responded

Thank you so much, John! I am delighted to hear that our team, especially Anthony, was able to assist you promptly and address your vehicle's concerns. Your satisfaction is our priority, and it’s great to know we could put your mind at ease. I appreciate your kind words, and we hope to see you again at Mark Christopher Auto Center for any future needs! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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