Tony Lopez
Tony Lopez at Mark Christopher Auto Center

Tony Lopez | Page 6

Service Advisor

Mark Christopher Auto Center

2131 E Convention Center Way
Ontario, CA 91764

Contact Me
4.5
61 Reviews
4.5

61 Reviews

Write a Review

61 Reviews of Tony Lopez

July 27, 2025

Dealership Rating
Employee Rating

They have good service but they have a long wait time. I was the sixth car to have an oil and filter change and a tire rotation and it took 3 hours.They no longer wash the car like they used to. More

by RAFAEL.CANO909
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nobu Damon, Javier Juarez

Jul 28, 2025

Mark Christopher Auto Center responded

Rafael, thank you for your feedback. We appreciate you taking the time to share your experience at Mark Christopher Auto Center. I'm glad to hear that you found our service to be good, though I understand that the wait time was longer than expected for your oil change and tire rotation. We continuously strive to improve our services, and your input is valuable to us. We'll also take note of your comments regarding the car wash. If you have further concerns or suggestions, please feel free to reach out to us directly. We look forward to serving you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 26, 2025

Dealership Rating
Employee Rating

My experience at mark Christopher was excellent. Tony was curtious and professional, my vehicle was ready when he said. I will definitely recommend Mark Christopher to my family and friends. More

by LIZSARA0407
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 27, 2025

Mark Christopher Auto Center responded

Thank you for your fantastic review! I am happy to hear that your experience at Mark Christopher Auto Center was excellent. It’s great to know that Tony provided you with courteous and professional service. We appreciate your recommendation and look forward to serving you and your family and friends in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

July 17, 2025

Dealership Rating
Employee Rating

The tech looked over my new used car to make sure it was in decent condition More

by PCACCATINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 17, 2025

Mark Christopher Auto Center responded

Thank you for your feedback! I'm happy to know that our technician took the time to thoroughly inspect your car at Mark Christopher Auto Center. We appreciate your trust in us and look forward to assisting you again. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 26, 2025

Dealership Rating
Employee Rating

We were pleased with the way we were treated. Communication was good and we were understood about the issues with our vehicle. More

by Amy H.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 26, 2025

Mark Christopher Auto Center responded

Thank you for your wonderful review, Amy! I'm glad to hear that you felt well-treated and that communication was effective regarding the issues with your vehicle. At Mark Christopher Auto Center, we strive to ensure our customers' needs are understood and met. We look forward to serving you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 13, 2025

Dealership Rating
Employee Rating

This dealership is new to me I just moved here from out of state. I’ve dealt with Service Managers Anthony and now Leslie. They both were fantastic. They are professional, knowledgeable and friendly. I’m s More

by Nucks20002000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leslie Fuentes

Jun 13, 2025

Mark Christopher Auto Center responded

Thank you for your kind words! It's great to know that you had a fantastic experience with our team at Mark Christopher Auto Center. I am thrilled that Anthony, Leslie, Chris, and Carlos all contributed to making your visit enjoyable. We appreciate your feedback and look forward to serving you again in the future. Please don't hesitate to reach out if you need anything else! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 11, 2025

Dealership Rating
Employee Rating

Tony was very helpful and assisted us with our first service appointment for our 2024 Chevrolet Suburban. More

by LOCKLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 11, 2025

Mark Christopher Auto Center responded

Thank you for your kind review! I appreciate you choosing Mark Christopher Auto Center for your first service appointment for your 2024 Chevrolet Suburban. We're glad that Tony was able to assist you and look forward to serving you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 02, 2025

Dealership Rating
Employee Rating

Mark Christopher is always on top of it, helpful, kind and efficient. We buy and service all our vehicles here and always will. More

by scomstock83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 02, 2025

Mark Christopher Auto Center responded

Thank you for your wonderful review! We're thrilled to hear that you find Mark Christopher Auto Center to be helpful, kind, and efficient. It's great to know you've chosen us for both buying and servicing your vehicles. We look forward to serving you for many more years to come! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 18, 2025

Dealership Rating
Employee Rating

I am disappointed in the Service I received this time. I asked for prices a head of work but did not receive until engine dismantled. Delivery dates where implied but not delivered. The first time I l More

by MSWIFT
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Apr 21, 2025

Mark Christopher Auto Center responded

Thank you for sharing your experience with us. I understand your disappointment regarding the delays in communication and the service timeline for your vehicle. It’s concerning to hear that the issue wasn’t resolved in a timely manner, especially since we value our customers and strive for efficiency. I appreciate your loyalty to Mark Christopher Auto Center in the past and hope this was indeed an isolated incident. If you would like to discuss this further or if there's anything we can do to assist you, please don’t hesitate to reach out directly. Your feedback is important to us to ensure we continue to improve our services. Thank you for your understanding. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 17, 2025

Dealership Rating
Employee Rating

Tony provided excellent customer service & was clear and concise on all of his responses. I appreciate the overall experience. More

by Patrick Amaya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 17, 2025

Mark Christopher Auto Center responded

Thank you, Patrick! We’re thrilled to hear that you had an excellent experience with Tony at Mark Christopher Auto Center. Your appreciation means a lot to us, and we look forward to serving you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 10, 2025

Dealership Rating
Employee Rating

The purchase of my illuminated Chevy bow tie was quick and painless. My service writer, Tony Lopez, was very friendly and fast and got me out in the predicted 1 1/2 hours for the installation. More

by FERGIE248
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 10, 2025

Mark Christopher Auto Center responded

Thank you for your wonderful review! We're thrilled to hear that your experience at Mark Christopher Auto Center was quick and painless, and that Tony provided you with friendly and efficient service during your Chevy bow tie installation. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

...
6