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Tony Lopez

Overview Reviews (61)

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Tony Lopez

Tony Lopez | Page 7

Service Advisor

Mark Christopher Auto Center

2131 E Convention Center Way
Ontario, CA 91764

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4.5

61 Reviews

Overview Reviews (61)

4.5

61 Reviews

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61 Reviews of Tony Lopez

February 21, 2025

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Employee Rating

The process to make an appointment and get service was solid until.... When I returned to pickup my truck the NIGHTMARE began. I waited over THIRTY (30) minutes for my truck to be brought out. The woman solid until.... When I returned to pickup my truck the NIGHTMARE began. I waited over THIRTY (30) minutes for my truck to be brought out. The woman taking payment came out after TWENTY (20) minutes to see what was happening, all while employees are walking around everywhere. TERRIBLE Service!!!!! More

by MSarter

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Yes

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Feb 24, 2025 -

Mark Christopher Auto Center responded

Thank you for taking the time to share your experience with us. I understand that the delay in receiving your truck was frustrating, and we appreciate your feedback regarding the appointment process at Mark Christopher Auto Center. We strive to maintain high standards in our service, and your comments will help us improve. If you would like to discuss this matter further, please feel free to reach out to me directly. We hope to provide a better experience for you in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932