Tracy Sapienza
Tracy Sapienza at Ken Ganley Ford Parma

Tracy Sapienza | Page 27

Finance Manager

Ken Ganley Ford Parma

8383 Brookpark Rd
Parma, OH 44129

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4.7
307 Reviews
4.7

307 Reviews

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307 Reviews of Tracy Sapienza

March 23, 2023

Dealership Rating
Employee Rating

Fantastic made me feel like family thanks excellent experience Bolaji an Dan went out of there way to make sure I got the vehicle I wanted More

by monkeydawg15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 24, 2023

Ken Ganley Ford Parma responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

Mar 25, 2023

Ken Ganley Ford Parma responded

Hi, we appreciate your positive review about your recent experience with us! We can't wait to see you again, have a great day.

March 21, 2023

Dealership Rating
Employee Rating

Pam is truly amazing! She went way above and beyond! Had everything ready for when we got there! Best car buying experience I have ever had and it was so easy! Thank you P More

by jsecrest94
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 21, 2023

Ken Ganley Ford Parma responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Pam met your expectations. Thank you again for choosing Ken Ganley Ford West, we look forward to having you as one of our valued customers for many more years to come!

Mar 23, 2023

Ken Ganley Ford Parma responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

March 18, 2023

Dealership Rating
Employee Rating

Mike is an incredible sales advisor. He went well above and beyond to help me with my recent purchase. I was looking for a specific car, Matt the sales manager was able to arrange it bei More

by johnsiuda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matt Palffy , Mike LaScola

Mar 20, 2023

Ken Ganley Ford Parma responded

Thank you for your business and this review. We're happy to hear Mike and Matt were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 13, 2023

Dealership Rating
Employee Rating

Was super fast and easy. Austin was tremendous to work with. Would definitely come back More

by Thom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matt Palffy, Austin Simpson

Mar 14, 2023

Ken Ganley Ford Parma responded

Thank you! We are so glad that we had the opportunity to work with you, and that Austin and our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

March 13, 2023

Dealership Rating
Employee Rating

Austin was patient and professional. Great follow through and customer service. He was a pleasure to work with. George in service was also very understanding and easy to work with. G More

by MARYBETHBUSSER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 13, 2023

Ken Ganley Ford Parma responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Ken Ganley Ford West, we look forward to having you as a valued customer for many years to come!

March 10, 2023

Dealership Rating
Employee Rating

This was the most efficient car buying process I've ever had. They were nice. Fast. No pressure and fair trade. More

by Heidi N
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Ruper , Brandon Taylor-Mitchell

Mar 11, 2023

Ken Ganley Ford Parma responded

Heidi, thank you so much for choosing Ken Ganley Ford West! Congrats on your new purchase, and let us know if we can be of any more assistance!

March 06, 2023

Dealership Rating
Employee Rating

Very professional and attentive to their customers request and needs. Took their time to understand what the buyer is looking for ! More

by Lopeznikko73
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 09, 2023

Ken Ganley Ford Parma responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Mar 06, 2023

Lopeznikko73 responded

Very friendly and professional. And caring to customer needs.

February 23, 2023

Dealership Rating
Employee Rating

They have a reputation for outstanding quality, veracity, and integrity. I've relished doing business here both times I bought from them. Pricing on the cars and your trade in will be fair, the buying proces More

by Leary.britnee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bolaji Adeyemi

Feb 23, 2023

Ken Ganley Ford Parma responded

Thank you for sharing your experience with us, Britnee! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

February 17, 2023

Dealership Rating
Employee Rating

Amazing staff and they help you with your purchase and price range. Very satisfied and happy 😊 More

by mfigueroa962
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pam Koglman, Tom Yerace

Feb 18, 2023

Ken Ganley Ford Parma responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford West!

February 16, 2023

Dealership Rating
Employee Rating

The service was excellent and they listened to all my wants! The sales guy and the finance team were not pushy and demonstrated the genuine desire to meet my needs regarding my budget. More

by Abby Lopez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike LaScola

Feb 17, 2023

Ken Ganley Ford Parma responded

Thank you, Abby! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mike and Tracy met your expectations. Thank you again for choosing Ken Ganley Ford West, we look forward to having you as one of our valued customers for many more years to come!

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