No possible to be better than the customer service I
received Would recommend everyone visit this state of the art facility
received Would recommend everyone visit this state of the art facility
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by PETERSONDOUG
Verified Customer
Verified Customer
Other Employees Tagged:
Tristen Cairo
Jul 29, 2025 -
Gordie Boucher Ford of Kenosha responded
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Sal Pappalardo
General Sales Manager
262-697-0700
Always top notch service at Gordie!
Great appreciate all the people as well as the new facility.
Great appreciate all the people as well as the new facility.
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by Scott L
Verified Customer
Verified Customer
Service Price Transparency
Jul 29, 2025 -
Gordie Boucher Ford of Kenosha responded
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Belal Barakat
Service Manager
262-697-0700
If you stop by this dealership, definitely ask for
Terryn. He’s young, energetic, and stays on top of everything from when you walk in all the way through financing and beyond. I had a few hiccups at
Terryn. He’s young, energetic, and stays on top of everything from when you walk in all the way through financing and beyond. I had a few hiccups at first, but Terryn and Sal made it right. I don’t trust many people, but Terryn’s one of the good ones—straightforward, honest, and no xx. He’s a great guy who deserves to do well.
For financing, ask for Justin. He’s no-nonsense, doesn’t want to waste your time, and is actually pretty fun to chat with!
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by susiestahler
Jul 21, 2025 -
Gordie Boucher Ford of Kenosha responded
Gordie Boucher Ford of Kenosha responded on 7/21/2025 4:00 PM
Thank you for the incredible and thoughtful review! We're so glad to hear that Terryn, and the rest of our team were able to turn your experience around and make your visit to Gordie Boucher Ford of Kenosha truly positive. It means a lot to know that our team not only listened and followed through, but also made sure you left completely satisfied. We couldn’t agree more, Terryn is a rising star, and we're proud to have him represent our dealership with professionalism, honesty, and genuine care. A big thank-you as well for recognizing Justin in finance and our amazing support staff—your kind words mean the world to everyone here. We’re grateful for your trust and look forward to helping you again in the future!
Sal Pappalardo
General Manager
Ease of scheduling.
Access to meet your needs. Minimal wait time. Completely satisfied with the service. Customer service is the best I have ever had.
Access to meet your needs. Minimal wait time. Completely satisfied with the service. Customer service is the best I have ever had.
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by KGILESKAP
Verified Customer
Verified Customer
Service Price Transparency
Jul 09, 2025 -
Gordie Boucher Ford of Kenosha responded
Thank you for the outstanding review! We're thrilled to hear you enjoyed the ease of scheduling, quick service, and that our team was able to meet your needs with minimal wait time. It means a lot to know that you consider our customer service the best you've ever had! At Gordie Boucher Ford of Kenosha, delivering a smooth, satisfying experience is what we strive for every day. We truly appreciate your support and look forward to serving you again!
Sal Pappalardo
General Manager
amazing people excellent service from the sales
department to the financial. i'm happy with my purchase
department to the financial. i'm happy with my purchase
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by SALVADORGUTIERREZ3
Verified Customer
Verified Customer
Other Employees Tagged:
Tristen Cairo
Jun 16, 2025 -
Gordie Boucher Ford of Kenosha responded
Thank you for the fantastic review! We’re so glad to hear you had an excellent experience from start to finish—from our sales department to finance. Our team at Gordie Boucher Ford of Kenosha is dedicated to making every step of the car-buying process smooth, transparent, and enjoyable. We're thrilled you're happy with your purchase and truly appreciate your trust. Enjoy your new vehicle, and we look forward to seeing you again!
Sal Pappalardo
General Manager
We will never go anywhere else!
! From start to finish, Boucher Ford is the best dealership to work with - hands down!!
! From start to finish, Boucher Ford is the best dealership to work with - hands down!!
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by LINNEA
Verified Customer
Verified Customer
Jun 02, 2025 -
Gordie Boucher Ford of Kenosha responded
Wow thank you for the amazing feedback! We’re truly honored to be your go-to dealership. From start to finish, our team at Boucher Ford works hard to deliver a five-star experience, and we’re thrilled to know we’ve earned your trust. Hearing that you’ll never go anywhere else means the world to us. Whether it’s sales, service, or anything in between, we’re always here for you. Thanks again for choosing Boucher Ford.
Sal Pappalardo
General Manager
Got a new explorer at one month old 450 miles on it the
check engine light came on and sat at the dealer for 2 weeks ,not happy with the service.car will be up for sale
check engine light came on and sat at the dealer for 2 weeks ,not happy with the service.car will be up for sale
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by JO8C53142
Verified Customer
Verified Customer
Service Price Transparency
May 31, 2025 -
Gordie Boucher Ford of Kenosha responded
We’re very sorry to hear about your experience and completely understand your frustration. A check engine light on a brand-new vehicle is disappointing, and the extended service time certainly added to your inconvenience. That’s not the level of service we aim to provide, and we sincerely apologize for falling short. We’d appreciate the opportunity to speak with you directly and see if there’s anything we can do to help make things right. Please don’t hesitate to reach out to our management team, your sales consultant Tristen Cairo, or the General Manager @ 262-697-0700.
Sal Pappalardo
General Manager
It’s clean and everyone is friendly!
!!! Everyone is honest!!! Everyone was helpful in getting me the car I wanted
!!! Everyone is honest!!! Everyone was helpful in getting me the car I wanted
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by Suepbrown52
Verified Customer
Verified Customer
May 19, 2025 -
Gordie Boucher Ford of Kenosha responded
Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Gordie Boucher Ford of Kenosha are glad to have you as a customer.
Sal Pappalardo
General Manager
262-697-0700
A good dealership I’ve done many vehicles through them,
and I will continue to purchase from them in the future
and I will continue to purchase from them in the future
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by TINGROUILLE
Verified Customer
Verified Customer
Service Price Transparency
Apr 30, 2025 -
Gordie Boucher Ford of Kenosha responded
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
Belal Barakat
Service Manager
262-697-0700
Tristen always treats me well.
He knows what I like. He takes very good care of me.
He knows what I like. He takes very good care of me.
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by Gparrish2703grace
Verified Customer
Verified Customer
Apr 28, 2025 -
Gordie Boucher Ford of Kenosha responded
Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Gordie Boucher Ford of Kenosha are glad to have you as a customer.
Sal Pappalardo
General Manager
262-697-0700