Tyler Desmarest
Tyler Desmarest at Coastal Kia
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Tyler Desmarest | Page 24

Pre Owned Sales Manager

Coastal Kia

6115 Market St
Wilmington, NC 28405

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4.9
291 Reviews

Tyler started in the automotive business here at Coastal Kia two years ago. His professionalism, leadership skills, and attention to detail helped him to move up quickly from being a Product Specialist to Finance Manager. Tyler served six years in the Navy as an Intelligence Officer and was stationed at Oahu, Hawaii. During his off time, Tyler enjoys boating and spending time with his two Great Danes.

Dealership Experience

5 yrs, 10 mos

Industry Experience

5 yrs, 10 mos

Specialties & Trainings

Finance Manager

4.9

291 Reviews

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291 Reviews of Tyler Desmarest

August 14, 2020

Dealership Rating
Employee Rating

Friendly and Professional I was looking to buy a new white 2020 Soul S with light-colored interior. Eddie, Uber, and Tyler hooked me up with what I wanted with the maximum dis More

by riderdon7
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Uber Hernandez , Eddie

Aug 14, 2020

Coastal Kia responded

Congratulations on your recent 2020 Kia Soul purchase from Coastal Kia! We sincerely appreciate the five star review and gracious comments. It was thoughtful of you to mention Eddie, Uber and Tyler by name. Welcome to the Coastal Kia Family! We look forward to seeing you during your first free service at 5000 miles. Thanks again!

August 12, 2020

Dealership Rating
Employee Rating

Everyone I dealt with was professional and very kind, quite unlike the experience I had 4 years ago at this dealership. The new staff made my car buying experience a pleasure instead of a regret. Than More

by HARLEYKAT1
Recommend Dealer
Yes

Other Employees Tagged: Kevin West

Aug 13, 2020

Coastal Kia responded

We are thrilled our Coastal Kia team exceeded your expectations. We are two years old this summer and apologize that you had a poor experience with the previous owners four years ago. Thank you for mentioning Kevin by name. Please call us if you need anything. We are here to help. Thanks again!

August 09, 2020

Dealership Rating
Employee Rating

Had an awesome successful experience with John and the Kia team today in Wilmington. I came in with a tight budget and was able to not only get the car I wanted but also within my budget thanks to John, T More

by jcollins052006
Recommend Dealer
Yes

Other Employees Tagged: Peggy Roberts, Uber Hernandez, Sam Weisman , John Wallace, Mike Mascavage

Aug 09, 2020

Coastal Kia responded

Thank you for the amazing review and congratulations on your recent purchase! Welcome to the Coastal Kia Family! It was thoughtful of you to mention John, Tyler and Uber by name. We look forward to seeing you during your first complimentary service at 5000 miles. Thanks again!

August 07, 2020

Dealership Rating
Employee Rating

Our time at Coastal Kia was a very excellent experience. Mr. Steve Kramer is one of the best car salesmen that I have ever had. More

by COOKELR76
Recommend Dealer
Yes
Aug 07, 2020

Coastal Kia responded

Wonderful review! Thank you! Congratulations on your recent purchase. It was thoughtful of you to mention Steve Kramer by name. We love your feedback including the gracious comment, "Mr. Steve Kramer is one of the best car salesmen that I ever had." We have established a culture to deliver a truly exceptional experience to every client during every visit. We look forward to seeing you during your first free service at 5000 miles. Please call us if you need anything. Welcome to the Coastal Kia Family!

August 06, 2020

Dealership Rating
Employee Rating

Great customer service and really works with you. Didn’t force a sale and always made sure I got what I wanted. Great team to work with!! More

by cassidy
Recommend Dealer
Yes

Other Employees Tagged: Uber Hernandez , John Wallace

Aug 09, 2020

Coastal Kia responded

Thank you Cassidy! We appreciate the five star review and thoughtful comments. We love the feedback including, “great customer service and really works with you.” Congratulations on your purchase. Welcome to the Coastal Kia Family!

August 05, 2020

Dealership Rating
Employee Rating

Great Service Steve listen to me and my situation and worked hard to get me a rate I could afford. He didn't give me any "buy today" pressure and let me take my tim More

by ALIFLAHERTY78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Kramer, Sam Weisman

Aug 05, 2020

Coastal Kia responded

Wonderful! Thank you for the five star review and kudos for your Product Specialist Steve Kramer. It was thoughtful of you to go online and rate your experience. Don't forget your first service is complimentary at 5000 miles. Our complimentary services also include: *Service Concierge that will pick up your vehicle and deliver it back to you after your service has been completed if you live in the Wilmington community * Courtesy car wash after each service *VIP Customer Lounge Experience with free drinks and snacks *Free Loaner Rentals by appointment *VIP Shuttle Service *Complimentary Approved Anti- Covid-19 interior spray and much more. Welcome to the Coastal Kia Family! Please call us if you need anything. We are here to help. Thanks again!

August 04, 2020

Dealership Rating
Employee Rating

Within five minutes I have the car of my choice and within 15 minutes paperwork had began. No pressure, awesome customer service! Best car-buying experience ever! More

by MEL.NICELY
Recommend Dealer
Yes

Other Employees Tagged: Patrick Koballa, Bill Mathias , Don Nguyen, Howard Ramsey

Aug 05, 2020

Coastal Kia responded

Awesome! Congratulations on your recent purchase from Coastal Kia! We are happy to hear your experience was seamless, handled with "no pressure" and you enjoyed "awesome customer service." Don't forget your first service is complimentary at 5000 miles. Our complimentary services also include: *Service Concierge that will pick up your vehicle and deliver it back to you after your service has been completed if you live in the Wilmington community * Courtesy car wash after each service *VIP Customer Lounge Experience with free drinks and snacks *Free Loaner Rentals by appointment *VIP Shuttle Service *Complimentary Approved Anti- Covid-19 interior spray and much more. Welcome to the Coastal Kia Family! Please call us if you need anything. We are here to help. Thanks again!

August 03, 2020

Dealership Rating
Employee Rating

better than excellent review questions re sales staff can be confusing, is too long, should be shorter. what else can i say about brandon wright . he is an excellent and co More

by CHARLES.ROBERTSON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 05, 2020

Coastal Kia responded

Charles, thank you for the five star review. It was thoughtful of you to mention Brandon Wright. We appreciate the gracious comments including, "he is an excellent and courteous person and made the experience very good." Awesome! Welcome to the Coastal Kia Family! Please call us if you need anything. We are here to help.

July 29, 2020

Dealership Rating
Employee Rating

Great place to purchase a vehicle! Quality cars at reasonable prices and a truly wonderful and safe experience. They listen to your needs and do everything in their power to make you fe More

by cfiallo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patrick Koballa

Jul 29, 2020

Coastal Kia responded

Thank you! We sincerely appreciate the five star review and gracious comments. We love your feedback including the comment, "quality cars at reasonable prices and a truly wonderful and safe experience." Fantastic! It was thoughtful of you to go online and share your thoughts. Thank you for choosing Coastal Kia! Please call us if you need anything. We are here to help.

July 27, 2020

Dealership Rating
Employee Rating

Always friendly and helpful. Easy to get in contact with about services. They offer a nice seating area indoor and outdoor while you wait. If you decide jot to they have a courtesy vehicle to take care if y More

by EJOWENS03
Recommend Dealer
Yes

Other Employees Tagged: Bob Tomlin, Sam Weisman , Don Nguyen

Jul 28, 2020

Coastal Kia responded

Thank you! We sincerely appreciate the five star review and kudos for our service department. We are thrilled to hear you had a great experience during your recent service visit. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

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