Tyler Ratledge

This is the second vehicle that I have bought from them. From the ladies who greet you at the front door to the sales, service and everyone else involved is absolutely top notch program From the ladies who greet you at the front door to the sales, service and everyone else involved is absolutely top notch program More

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"If you are looking for a new vehicle, I highly recommend Toyota of Cleveland. I just picked up a 2026 Tacoma Limited and the experience was top-notch from the moment I stepped into the showroom to when I pu Toyota of Cleveland. I just picked up a 2026 Tacoma Limited and the experience was top-notch from the moment I stepped into the showroom to when I pulled into my driveway. My sales rep, Kenny Jones, was a pleasure to work with. The sales process can be daunting, but Kenny resolved all my questions quickly, honestly, and with no difficulties. There was no pressure—just wonderful service and total transparency. Financing can often be the stressful part, but Julien Allinder xxI Manager handled my transaction with high professional standards. The paperwork also was with good explanation and without pressure. A special thank you to Tyler Ratledge, F&I Director, for clear understanding, his complete and total professionalism, and all the work he put in quickly the next day. Tyler, Kenny, and Julien completely owned the situation and can resolve any issue, question, or problem without fail. What really stood out was how they went above and beyond; when it came time to take the truck home, they ensured I was confident with the power-retractable running boards and the JBL Premium Audio system and all systems even after closing they were helping me. I have never had a dealership do that. WOW, what a great feeling I have the next day thank to them. I am sure this excellence goes for the entire sales force at Toyota of Cleveland, TN. They stayed committed to getting the deal right for me. Without fail, my next purchase will be with them again in the near future!" More

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5/5 Stars – Exceptional Professionalism for Tyler Ratledge "I want to extend a special thank you to Tyler Ratledge, F&I Director at Toyota of Cleveland, for providing an elite level of service. Fi Ratledge "I want to extend a special thank you to Tyler Ratledge, F&I Director at Toyota of Cleveland, for providing an elite level of service. Financing and paperwork are often the most stressful parts of a new purchase, but Tyler made everything crystal clear, stayed after closing and helped me when I needed it most. His complete and total professionalism was evident from the start. I was especially impressed by the work he put in quickly the next day to ensure everything was perfect. Tyler is a problem-solver who clearly owns every situation he handles—he can resolve any issue or question without fail. If you want a transparent, efficient, and high-standard experience, Tyler is the person you want in your corner. I’ll definitely be returning to Toyota of Cleveland for my next vehicle!" — Adam Keller More

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Unlike any Dealership that I have ever had dealings with! Austin Calfee made this experience the easiest of all my car buying history! The entire team at Toyota of Cleveland went above and beyond my expectat Austin Calfee made this experience the easiest of all my car buying history! The entire team at Toyota of Cleveland went above and beyond my expectations! More

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Best dealership, I've bought 2 here, and will buy again. They go above and beyond to get your business they are the best!! They go above and beyond to get your business they are the best!! More

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Great customer service as always! Everyone I spoke with was so helpful and accommodating! I love Toyota of Cleveland!!!! Everyone I spoke with was so helpful and accommodating! I love Toyota of Cleveland!!!! More

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Toyota of Cleveland will be where me and my family go whenever we need a new vehicle! They were fantastic to deal with and made the car shopping experience amazing! They answered any questions and they w whenever we need a new vehicle! They were fantastic to deal with and made the car shopping experience amazing! They answered any questions and they were very supportive with the fact I had my toddler with me and made sure she even had fun! 10/10 will always shop here! Thank you especially to Michael Dylyn and Mike Covington!! You guys are amazing! More

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Tyler, Zan, & Damon are the best. They made my purchase of the 2025 Tacoma pretty easy. Answered all my question and very friendly. I couldn’t imagine going anywhere else to purchase They made my purchase of the 2025 Tacoma pretty easy. Answered all my question and very friendly. I couldn’t imagine going anywhere else to purchase a vehicle. Thank you! More

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Everyone at the dealership was nice and made sure someone was helping you or offering something to drink. The salesman and finance guy were knowledgeable. Easiest car buying experience I’ve had. was helping you or offering something to drink. The salesman and finance guy were knowledgeable. Easiest car buying experience I’ve had. More

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Outstanding customer service and care! The team at Toyota of Cleveland really take their time with you and treat you like family. The team at Toyota of Cleveland really take their time with you and treat you like family. More

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