Tyler Ratledge | Page 42

Replace a car Working with Shaq was simple and easy. We told him what we wanted and he found it right away. He made a hard situation easier. Working with Shaq was simple and easy. We told him what we wanted and he found it right away. He made a hard situation easier. More

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Amazing Customer Service!!! My wife and I went in to look at a Nissan Juke that we saw online. As soon as we walked in the door, the staff was immediately attentive and friendly. My wife and I went in to look at a Nissan Juke that we saw online. As soon as we walked in the door, the staff was immediately attentive and friendly. We explained why we were there and, within minutes, they had the car brought into the bay for us to inspect; which was great since it was raining pretty heavily. The sales consultant, Taylor Alton, is a charismatic, friendly gentleman that led us through the entire process without being a bit pushy. Taylor was so thorough that we hardly had to ask any questions pertaining to the vehicle. When it came time to talk to the finance manager, we had the pleasure of dealing with Tyler Ratledge whom is a very professional and friendly gentleman. He took his time to make sure that any questions, that we asked, were thoroughly answered. He even helped us find a lower interest rate than we had anticipated when we arrived! All said and done, these 2 guys made the entire experience quick and painless and I highly recommend both of them! We got to meet other staff members during the process and, while not dealing directly with them, I can tell you that the entire staff is friendly! I won't hesitate to return in the future. Thanks Guys!!! More

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Purchased new car at the right price Juan Lopez was a wonderful sales person to deal with. Was not pushy or hateful like past experiences at Toyota of Cleveland. He was very patient while Juan Lopez was a wonderful sales person to deal with. Was not pushy or hateful like past experiences at Toyota of Cleveland. He was very patient while i was trying to find the right car with the right payment. Mike Covington and Justin answered all my questions about doing a lease and assured me there was no gotchas. I was at the dealership for around 4 hours asking tons of questions and everyone was patient and kind. Tyler Ratledge in finance was very helpful about the lease option and explained gap insurance benefits. Experience was 10 times better than 5 years ago. More

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Great Service Toyota of Cleveland is a great looking dealership and Durelle Wood was very helpful at exploring every avenue of financing. The whole process was easy Toyota of Cleveland is a great looking dealership and Durelle Wood was very helpful at exploring every avenue of financing. The whole process was easy and enjoyable. More

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Garrett was very accommodating and easy to work with The dealership allowed me the opportunity to make a purchase with ease. Garrett was accommodating and willing to answer questions. I never felt pressu The dealership allowed me the opportunity to make a purchase with ease. Garrett was accommodating and willing to answer questions. I never felt pressured to make a purchase. Instead, I felt Garrett gave me genuine advice. Tyler, the finance rep, was also very helpful in explaining my options. More

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Good people, fair prices The people there are friendly and not pushy. I didn’t feel pressured at any point. They showed me trucks that they had available that fit what I was l The people there are friendly and not pushy. I didn’t feel pressured at any point. They showed me trucks that they had available that fit what I was looking for, thank goodness because there were a few modes that were top of my list and after a drive they were taken off. Came out happy, with a good truck. More

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Great Dealership, Great Employees, Great Cars We've purchased two cars from Toyota of Cleveland this year. We worked with Stockton Coffey on our first visit and requested him at our second, as he We've purchased two cars from Toyota of Cleveland this year. We worked with Stockton Coffey on our first visit and requested him at our second, as he was extremely helpful, always courteous, and very professional. The management there always asks if they can help with anything, rather it be questions about the vehicles/process or just to get you refreshments. We are happy with the 2018 CH-R we leased in March and the 2018 Prius 3 we purchased a week ago. We've been averaging between 60 - 70 MPG in the Prius, which is really nice considering the current price of gas. All in all, we're satisfied with every aspect of our Toyota of Cleveland experiences. I plan on going back early next year to get a Tacoma or Tundra for myself. In fact, I look forward to it! More

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Tundra hunt Easy to work with, very honest. They will work with you. Very helpful. Greg went out of his way to go the extra mile. Tyler was good and patient durin Easy to work with, very honest. They will work with you. Very helpful. Greg went out of his way to go the extra mile. Tyler was good and patient during the finance portion. Thanks to both! More

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great experience Mason is the best sales person I have ever delt with . He was very nice polite and knowledgeable not pushy .he worked very hard for me and my wife..s Mason is the best sales person I have ever delt with . He was very nice polite and knowledgeable not pushy .he worked very hard for me and my wife..she even said it was the best experience she severe had buying a car. . More

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Great Experience Every was friendly and helpful. No beating around the bush, just a great deal on the truck I was looking for. No reason to look anywhere else. Every was friendly and helpful. No beating around the bush, just a great deal on the truck I was looking for. No reason to look anywhere else. More

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