Tyler Standridge | Page 4

Toyota of Cleveland responded

Hi Mr. Rakestraw, thank you for your review, as we appreciate all guest feedback. Unfortunately, when you visit our dealership after being told by a Salesperson and a Sales Manager (prior to driving to our dealership) that a vehicle is in the process of being sold we will never tell the guest that is purchasing the vehicle that they can not buy that vehicle simply because you (or anyone else) shows up with cash demanding to purchase the vehicle. We value each of our guests and feedback, and hold our dealership to the highest level of integrity and will always do the right thing.