Tyler Usary | Page 2
Service Manager
Walter's Mercedes-Benz of Riverside
3213 Adams St
Riverside, CA 92504
Tyler is the Service Manager here at Walter's Automotive and he is the guy that keeps the service department running so smoothly. Tyler works long days to keep things in order so your service experience here at Walter's Automotive is the best it can be. When he does occasionally sneak away he enjoys spending his time off with family and friends. Some of his favorite things to do are wake-boarding, off-roading, vacationing in tropical climates like Hawaii and Mexico and following the Angels and San Diego Chargers. At heart he is a car guy and his favorite Mercedes-Benz is the CLS63 AMG. Say hello to Tyler next time you stop in for service.
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93 Reviews of Tyler Usary
June 06, 2023
This has to be the worst dealership I've ever encountered. They promise you the world but won't deliver, the supposed 24point inspection is a joke, you can drive it home and it fails, had to brin encountered. They promise you the world but won't deliver, the supposed 24point inspection is a joke, you can drive it home and it fails, had to bring it back the next day for a week of service because they did not finish the inspection correctly. If they ever promise you something like a second key fob and you drive off the lot with it nope never going to get it. No matter how much you ask them to live up to the sales contract, and yes it was promised during the sales speech then when asked where is it they only say do you have in writing, rudest rudest bunch of liars ever. Nope once the deal is done they dont't give a flyinf f. And if I could give the salesman Christian A. negative 100 oh boy would I. Also the sales manager will try to say oh that was just an impression of your experience not ours , or they will say we do not see you in our records maybe another dealership, are you serious? While looking at the sales contract so BS all around. And now we want to go refinance just to get away from them and Maintenace in a different dealership. Sooo, If I could warn you more not to buy from them I would they literally only care about the commission and new car sales, if you buy used and only spend 40k you are sol good luck More
Other Employees Tagged: Christian Aparicio
June 02, 2023
Nice clean dealer with great customer service and support. I would definitely recommend this place for your next vehicle purchase support. I would definitely recommend this place for your next vehicle purchase More
Other Employees Tagged: Isaid Barragan, Toni Hajj, Brennan Ruiz , Adam Garcia
May 10, 2023
This is the worst dealership I’ve ever dealt with. Brought my vehicle for servicing after taking it to a 3rd party German Auto Mechanic advising me that the right front axle and lower control arm were Brought my vehicle for servicing after taking it to a 3rd party German Auto Mechanic advising me that the right front axle and lower control arm were damaged and needed. The “servicing” dept didn’t even inspect my vehicle but kept it for 4 days and couldn’t “replicate” the sound my car was making. They in fact told me they didn’t inspect it but just went off the 3rd party mechanic’s diagnosis and tried to charge me double what the mechanic was charging. Keep in mind I only had the vehicle for 50 days/1200 miles More
Other Employees Tagged: Mark Interlicchia, Alex Ramirez, JR Rodriguez, Joseph Loera , Adam Garcia, Emil Iltchi, Jason Kontopedes, Brandon Monaco, Michael Ramos, Phil Macias & Brandon Barello
January 31, 2023
The staff at WALTER"S MERCEDES-BENZ OF RIVERSIDE ARE VERY PROFESSIONAL AND RESPECTABLE. THAT'S WHY I HAVE BEEN COING HERE FOR THE LAST 30 YEARS EVEN THOUGH I HAVE LIVE NOW WITH QUITES A WAYS PROFESSIONAL AND RESPECTABLE. THAT'S WHY I HAVE BEEN COING HERE FOR THE LAST 30 YEARS EVEN THOUGH I HAVE LIVE NOW WITH QUITES A WAYS More
Other Employees Tagged: Alex Ramirez , Michael Ramos
January 21, 2023
All staff were very professional specially Edwin, our sells specialist. I highly Recommend Mercedes-Benz sells specialist. I highly Recommend Mercedes-Benz More
Other Employees Tagged: Justin Campbell, Joseph Loera
January 20, 2023
Rude, inflexible, and condescending. I am an out of state customer and they wouldn’t even give me the time of day for working with me. I offered to use fax or DocuSign for any paperwork I am an out of state customer and they wouldn’t even give me the time of day for working with me. I offered to use fax or DocuSign for any paperwork and they brushed me off as if I am not worthy of being their customer. Apparently what’s good enough of a signature for filing federal liscencing isn’t good enough for them. Don’t waste your time or money and instead go somewhere that actually values your business. More
Other Employees Tagged: Dyana
December 28, 2022
Very nice people to work with thankyou for your time and effort happy new year and effort happy new year More
Other Employees Tagged: Morris Gaines , Austin Schneider, Jovina Martinez
September 28, 2022
Definitely recommend Mike Sales when purchasing at Walters MB. I can't say it enough, what a great experience it was having him help us get into our new MB. The toughest part was making up our minds o Walters MB. I can't say it enough, what a great experience it was having him help us get into our new MB. The toughest part was making up our minds on which one we wanted to take home. He was very knowledgeable and answered all of our questions, made the purchase very easy. We have purchased from many other dealerships, but this was by far the best experience and don't plan on going anywhere else in the near future. I am loving my new GLB class , the technology AMAZING! Thank you for welcoming us to the MB family Mike. More
Other Employees Tagged: Mike Sales

