Vincent Napolino
Vincent Napolino at Yonkers Kia
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Vincent Napolino | Page 3

Sales Manager

Yonkers Kia

1850 Central Park Ave
Yonkers, NY 10710

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4.7
147 Reviews

Dealership Experience

5 yrs, 6 mos

Industry Experience

6 yrs, 5 mos

Languages Spoken

English English

Employee Video

4.7

147 Reviews

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147 Reviews of Vincent Napolino

December 09, 2022

Dealership Rating
Employee Rating

Salesman talked up the EV rebate, then after the deposit stated the vehicle wasn't eligible. Despite this, there was a dealer mark-up on the vehicle. Could at least have comped me something They screwed More

by jcoddett
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Freddy Juseinoski, Joseph Nuss

December 07, 2022

Dealership Rating
Employee Rating

Excellent customer service and great explanation of how to use all of the available features on the automobile More

by aisrael71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 08, 2022

Yonkers Kia responded

Thank you so much for the positive rating. We're happy that you're happy, and we're looking forward to your next visit to Yonkers Kia. If there is anything we can assist you with today or in the future, please email us at customerservice@yonkerskia.com Thank you!

October 25, 2022

Dealership Rating
Employee Rating

I purchased my brand new 2022 Kia telluride. I am very happy with the service. More

by WILSROMAN
Customer Service
Recommend Dealer
Yes
Nov 09, 2022

Yonkers Kia responded

Thank you for taking a moment to share your experience at Yonkers Kia and giving our team a 5-star rating. We love hearing this. More importantly, 🎉Congratulations to YOU! We hope you are loving your new vehicle! If we can help you with anything in the future, please email us at customerservice@yonkerskia.com Thank you!

October 22, 2022

Dealership Rating
Employee Rating

It is a good dealership. Efficient sale process and strong customer orientation upon purchase of vehicle. More

by tharney
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Efrain Barcos, Darlyn Davis , Freddy Juseinoski

Oct 27, 2022

Yonkers Kia responded

We are very happy our team provided you with such a positive experience! Thank you for taking the time to let us know how we did. If there is anything we can assist you with today or in the future, please email us at customerservice@yonkerskia.com Thank you!

October 10, 2022

Dealership Rating
Employee Rating

Kara in the service department is an absolute pleasure to work with. She was prompt and professional. She made sure we were happy with the service. More

by Rcsj2004
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Matt Adovic , Kara service department

Oct 27, 2022

Yonkers Kia responded

Thank you for your 5-star review, RCS! Please stay connected to us on 💬social media & SUBSCRIBE to our YouTube channel at http://www.YonkersKia.TV 📺Respectfully, Criss Castle, Director of Customer Experience 📧customerservice@yonkerskia.com ⭐️⭐️⭐️⭐️⭐️

September 26, 2022

Dealership Rating
Employee Rating

Good service nice peopleThe service was quick and easy thank you for your supportI will recommend Kia Yonkers to anyone of my friends More

by Pedrourraca2
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Natalie Marrero, Juan Vadi, Brandon Kohan, Ramon Mendoza, Noel Paulino , Irma Chaudhary, Yocariny Duran, Juan Garcia, Maurissa Johnson

Sep 30, 2022

Yonkers Kia responded

Thank you for taking a moment to share your experience at Yonkers Kia and giving our team a 5-star rating. We love hearing this. More importantly, 🎉Congratulations to YOU! We hope you are loving your new vehicle! If we can help you with anything in the future, please email us at customerservice@yonkerskia.com Thank you!

September 17, 2022

Dealership Rating
Employee Rating

I’ve been coming to this dealership for quite some time now and I’ve been having a great experience so far. I’ve had my last 3 cars from here so I will keep coming back. More

by josef715
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 19, 2022

Yonkers Kia responded

Thank you Josef715, enjoy every mile in your new Kia. See you for your 4th car!!!

September 08, 2022

Dealership Rating
Employee Rating

Very helpful straightforward and convenient experience from the first phone call to driving off the lot More

by michelekratky
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: I think the woman who helped me on the phone was Michela she was wonderful!

Sep 09, 2022

Yonkers Kia responded

Thank you, Michele, and congratulations!

September 05, 2022

Dealership Rating
Employee Rating

Excellent customer service, above and beyond. Our sales person, Vincent was amazing. He was very transparent about pricing - the information he provided ahead of time (on the phone and by email) More

by NSEITELMAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Adovic

Sep 09, 2022

Yonkers Kia responded

We so appreciate serving customers like you! Thank you for the review of our team at Yonkers Kia. If there is anything we can assist you with today or in the future, please email us at customerservice@yonkerskia.com Thank you!

September 03, 2022

Dealership Rating
Employee Rating

Been doing business w yonkers kia for 12 years. Working with Vinny has made it a pleasure. He’s Personable and professional. The best! More

by smarcellino
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 09, 2022

Yonkers Kia responded

Thank you for taking the time to let us know how we did. Please keep a lookout for the OFFICIAL FULL SURVEY from Kia USA. This survey will work as a report card for our dealership and your sales professional. If you have any questions, please feel free to contact our Executive Director directly. We hope you have a great day! 📧customerservice@yonkerskia.com ⭐⭐⭐⭐⭐