Will Monske

Friendly nice group of people serve was great car is running great I’m happy with all running great I’m happy with all More

by LITTLEREDHEAD2014.CC Verified Customer Verified Customer

Helpful 0

Report | Print

Eric, great sales person, write up crew helpful, Mobil mechanic, Tim Reese, top notch, concerned about vehicle and my ownership. mechanic, Tim Reese, top notch, concerned about vehicle and my ownership. More

by TGIFK Verified Customer Verified Customer

Helpful 0

Report | Print

Service department used to be great now replacing parts that's not the problem or bad mechanic's that's not the problem or bad mechanic's More

by SDOK33 Verified Customer Verified Customer

Helpful 0

Report | Print

The team check on me and kept me informed with what was going on with my car I wish other companies can learn to more professional and kind like the team they have while I waited they offered me coffee and going on with my car I wish other companies can learn to more professional and kind like the team they have while I waited they offered me coffee and lounge was very clean with television I felt as if I was home More

by mcclainlouis Verified Customer Verified Customer

Helpful 0

Report | Print

Pam was only bright spot and not even her responsibility, everything else was a bad experience, commission of the facts when signing up for a hitch no mention of third-party doing it thought it was going to everything else was a bad experience, commission of the facts when signing up for a hitch no mention of third-party doing it thought it was going to be done by Ford, miscalculation on the tax sales tax and then thought I was wrong but it turned out I was right they tried overcharging me by $1200, problems with hooking up to Ford pass, and vehicle heads are at a recall on it that they knew about but sold it to me before fixing it More

by LOUIEMODIC37 Verified Customer Verified Customer

Helpful 0

Report | Print

Every one was very nice. They were very fast with the service. I will buy my next car from Ganley ford Parma! They were very fast with the service. I will buy my next car from Ganley ford Parma! More

by Jerycarroll26907 Verified Customer Verified Customer

Helpful 0

Report | Print

Your service man that helped me was awesome and checked for everything that I ask him to look for. When my truck was ready another service rep step in for my first one to keep me from unnecessarily waiting for everything that I ask him to look for. When my truck was ready another service rep step in for my first one to keep me from unnecessarily waiting do to the first one being in the.middle of something by the time I got back to the service area. Great team work by both men. More

by BARKAS.J Verified Customer Verified Customer

Helpful 0

Report | Print

My service guy didn't seem to have any care for me or my Bronco. He made me feel like I was a problem. He always interrupted me and ended our conversation. I was just about to show him the seat belt a Bronco. He made me feel like I was a problem. He always interrupted me and ended our conversation. I was just about to show him the seat belt and how it didn't retract, his words were "there all like that". He didn't even look at the belt. I know that the cost for what I had done was not even 15min of work. One of his best comments was "what do you expect, your at the dealership ". More

by BBENDITZ Verified Customer Verified Customer

Helpful 0

Report | Print

I think just under 2. 5 hours for a routine oil change and changing a fog light bulb was a little too long to wait. 5 hours for a routine oil change and changing a fog light bulb was a little too long to wait. More

by JLK5435 Verified Customer Verified Customer

Helpful 0

Report | Print

Completed all my repairs efficiently and superbly. The service department treated me with respect and answered all my questions. The service department treated me with respect and answered all my questions. More

by DCESARATTO Verified Customer Verified Customer

Helpful 0

Report | Print