Will Schafer
Will Schafer at Master Buick GMC

Will Schafer | Page 2

Dealer

Master Buick GMC

3710 Washington Rd
Augusta, GA 30907

Contact Me
5.0
41 Reviews

Will Schafer is a third generation Dealer with Master Buick GMC. He attended Augusta Preparatory School and graduated in 1986. He then received his Business Administration Degree at Presbyterian College in Clinton, SC. Having worked at the dealership since he was a teenager, he went on to receive a Diploma from the Dealer Candidate Academy in 1991. He has worked in the Sales, Parts, and Service department in his 27 years with Master. He currently serves on many community boards including Westminster School of Augusta, Crossover Communications International, and Columbia International University. He is the current President of the Augusta, Aiken Buick GMC Dealers Marketing Association, NADA Presidcnt’s Club and a Member of the Rotary Club.

Dealership Experience

36 yrs, 3 mos

Industry Experience

36 yrs, 3 mos

Specialties & Trainings

Episcopal Day School

Augusta Preparatory School

View more specialties & trainings
5.0

41 Reviews

Write a Review

41 Reviews of Will Schafer

March 19, 2021

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Employee Rating

My family and I have purchased 3 vehicles from Master in the last 2 years. Friendly, courteous service is what keeps bring us back. Unfortunately, we had problems with my truck but they were more than willi More

by Thurman family
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 25, 2021

Master Buick GMC responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

October 12, 2020

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Employee Rating

I went to Masters GMC to inquire about a GMC truck. They ordered the truck and accessories with no down payment. They went above and beyond my expectations and were upfront with pricing and incentives. They More

by NMartin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bernard Hughes , Keith Stone, Parts Department

Oct 15, 2020

Master Buick GMC responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

September 15, 2020

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Employee Rating

We’ve had nothing but excellence from both the sales and service personnel at Master Buick GMC in Augusta, and today, when we took my GMC Terrain in for service. Everyone is always professional, helpful and More

by Melody
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Charles Williams , Gene Baxley, Showroom receptionist

Sep 17, 2020

Master Buick GMC responded

Melody, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

Sep 18, 2020

Melody responded

My pleasure! Melody

June 02, 2020

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Employee Rating

Purchased a Certified PREOWNED Buick Enclave. Day 3, leak from sunroof. Water damage both side panels. Solution “bring it back to be fixed. Fraudulent sale More

by kathyv
Recommend Dealer
No

Other Employees Tagged: Frank Ward, Wade Hooker, Bill Whitten , Keith Stone

Jun 03, 2020

Master Buick GMC responded

Thank you for sharing your thoughts and feedback with us. We strive to provide the gold standard of service for all of our customers. We’d very much like to learn more about your experience and work toward a solution with you. Please reach out to us directly at your earliest convenience. Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

May 09, 2020

Dealership Rating
Employee Rating

Great experience working with Nicole- she kept me posted in a vehicle I was looking for for quiet some time. Every employee was an asset to my car buying experience. More

by dandsconfer
Recommend Dealer
Yes

Other Employees Tagged: Wade Hooker, Nicole Rowell , Keith Stone, Jeff McKee

May 26, 2020

Master Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

November 20, 2019

Dealership Rating
Employee Rating

I can’t trust your sales personnel, service personnel, or owners; so the only thing to do is to never do business with your company again! More

by Unhappy Customer
Recommend Dealer
No

Other Employees Tagged: Brad Gillespie, Kathy Hensley

Nov 20, 2019

Master Buick GMC responded

Thank you for taking the time to leave us this review. We always aim for 100% customer satisfaction, and it is apparent we fell short of this goal during your most recent visit. We'd like to do whatever it takes to regain your future business. Please contact me at your earliest convenience so that we can work together to resolve this issue. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

August 05, 2019

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Employee Rating

Friendly, professional, and fair dealership I have purchased several vehicles from Masters GMC/Buick dealership. Everyone from the receptionist to the owners are always nothing short of exceptio More

by Henry1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bernard Hughes

Aug 06, 2019

Master Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Best, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

June 27, 2019

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Employee Rating

Service on rear camera Incredible service as always. Kathy Hensley had me a vehicle waiting to drive as she understood the value to me as I ride most of the day. David Truit More

by CHRISL9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Frank Ward, Bernard Hughes , Porsha Cox, Tony Goddard, Kathy Hensley, Keith Stone, David Truitt

Jul 01, 2019

Master Buick GMC responded

Thanks for this awesome review! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com | 706-855-9400

May 31, 2019

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Employee Rating

It was simply professional and a pleasure at GMC. I was notified by Porsche at the GMC Dealership that I hade some software updates as well as a seal on my bedcover for my 19 GMC AT4, it was quickly l More

by CHRISL9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bernard Hughes , Porsha Cox, Tony Goddard, Kathy Hensley, Keith Stone, David Truitt

Jun 03, 2019

Master Buick GMC responded

Thank you for taking the time to leave this review, Chris. Our team strives to build long-term relationships by delivering amazing service to each of our guests. We appreciate your business and look forward to working with you again! Best regards, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

May 31, 2019

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Employee Rating

Great Service Not much to say other then Al Kemp was very helpful in the selection of my Vehicle. David in Service is my GO TO GUY. He's great @ what he does. More

by Jim1955
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Al Kemp, Keith Stone, David Truitt

Jun 03, 2019

Master Buick GMC responded

Jim, I’m very happy to hear that your overall experience with us has been great. Our team takes customer service very seriously and I’m thrilled to know that you are satisfied with our services. I will be sure to share your feedback with Al and David, and please let us know if we can ever help you in the future. Best regards, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

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