Will Schafer
Will Schafer at Master Buick GMC

Will Schafer | Page 2

Dealer

Master Buick GMC

3710 Washington Rd
Augusta, GA 30907

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37 Reviews

Will Schafer is a third generation Dealer with Master Buick GMC. He attended Augusta Preparatory School and graduated in 1986. He then received his Business Administration Degree at Presbyterian College in Clinton, SC. Having worked at the dealership since he was a teenager, he went on to receive a Diploma from the Dealer Candidate Academy in 1991. He has worked in the Sales, Parts, and Service department in his 27 years with Master. He currently serves on many community boards including Westminster School of Augusta, Crossover Communications International, and Columbia International University. He is the current President of the Augusta, Aiken Buick GMC Dealers Marketing Association, NADA Presidcnt’s Club and a Member of the Rotary Club.

Dealership Experience

36 yrs

Industry Experience

36 yrs

Specialties & Trainings

Episcopal Day School

Augusta Preparatory School

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37 Reviews

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37 Reviews of Will Schafer

May 09, 2020

Dealership Rating
Employee Rating

Great experience working with Nicole- she kept me posted in a vehicle I was looking for for quiet some time. Every employee was an asset to my car buying experience. More

by dandsconfer
Recommend Dealer
Yes

Other Employees Tagged: Wade Hooker, Nicole Rowell, Keith Stone , Jeff McKee

May 26, 2020

Master Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

November 20, 2019

Dealership Rating
Employee Rating

I can’t trust your sales personnel, service personnel, or owners; so the only thing to do is to never do business with your company again! More

by Unhappy Customer
Recommend Dealer
No

Other Employees Tagged: Kathy Hensley, Brad Gillespie

Nov 20, 2019

Master Buick GMC responded

Thank you for taking the time to leave us this review. We always aim for 100% customer satisfaction, and it is apparent we fell short of this goal during your most recent visit. We'd like to do whatever it takes to regain your future business. Please contact me at your earliest convenience so that we can work together to resolve this issue. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

August 05, 2019

Dealership Rating
Employee Rating

Friendly, professional, and fair dealership I have purchased several vehicles from Masters GMC/Buick dealership. Everyone from the receptionist to the owners are always nothing short of exceptio More

by Henry1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bernard Hughes

Aug 06, 2019

Master Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Best, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

June 27, 2019

Dealership Rating
Employee Rating

Service on rear camera Incredible service as always. Kathy Hensley had me a vehicle waiting to drive as she understood the value to me as I ride most of the day. David Truit More

by CHRISL9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 01, 2019

Master Buick GMC responded

Thanks for this awesome review! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com | 706-855-9400

May 31, 2019

Dealership Rating
Employee Rating

It was simply professional and a pleasure at GMC. I was notified by Porsche at the GMC Dealership that I hade some software updates as well as a seal on my bedcover for my 19 GMC AT4, it was quickly l More

by CHRISL9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 03, 2019

Master Buick GMC responded

Thank you for taking the time to leave this review, Chris. Our team strives to build long-term relationships by delivering amazing service to each of our guests. We appreciate your business and look forward to working with you again! Best regards, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

May 31, 2019

Dealership Rating
Employee Rating

Great Service Not much to say other then Al Kemp was very helpful in the selection of my Vehicle. David in Service is my GO TO GUY. He's great @ what he does. More

by Jim1955
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 03, 2019

Master Buick GMC responded

Jim, I’m very happy to hear that your overall experience with us has been great. Our team takes customer service very seriously and I’m thrilled to know that you are satisfied with our services. I will be sure to share your feedback with Al and David, and please let us know if we can ever help you in the future. Best regards, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

May 23, 2019

Dealership Rating
Employee Rating

2019 Acadia Denali The customer service was excellent. Will and Bernard made the buying experience very smooth and stress free. This vehicle was for my wife and I hope More

by ELLISM422
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bernard Hughes, Keith Stone

May 24, 2019

Master Buick GMC responded

Thank you for this 5 star review and congratulations on your purchase! We really appreciate you leaving us your input. I am very pleased to hear that Will and Bernard could make your car shopping experience so pleasurable and stress free. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Respectfully, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

May 20, 2019

Dealership Rating
Employee Rating

My comments may be late but I really do appreciate the pers. The personal care given me was a blessing. The Service Dept. were courteous and kind. Thank you. Kathryn Jones While waiting the staff would check on More

by Teacheralways
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Truitt

May 22, 2019

Master Buick GMC responded

Thank you for your positive feedback about our service department! I'll be sure to pass your thanks on to Kathryn, and we hope you continue to choose us for all your automotive needs! All the best, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

March 13, 2019

Dealership Rating
Employee Rating

Quality and control I appreciate the thoroughness with which your service representatives care for my car and for me They are cost sensitive and give me options to More

by D.KILLOUGH17
Recommend Dealer
Yes

Other Employees Tagged: Charles Williams

Mar 14, 2019

Master Buick GMC responded

Thanks for leaving us this great review! We appreciate you taking the time to write about your experience. We are thrilled to hear that you enjoyed your time with us. Let us know if you have any other questions or concerns about your vehicle. Best, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

January 26, 2019

Dealership Rating
Employee Rating

Great Service in timely manner. Work done correctly staff courteous and listens to what customer needs. Friendly and polite. Delivery with a smile Sati More

by RKEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 28, 2019

Master Buick GMC responded

Thank you for stopping by to leave this incredible review. We strive to keep our guests satisfied and I’m very happy to hear that this was achieved with you. If there is anything more that we can do please come back and see us again. Take care! Best regards, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

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