Will Schafer
Will Schafer at Master Buick GMC

Will Schafer | Page 3

Dealer

Master Buick GMC

3710 Washington Rd
Augusta, GA 30907

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37 Reviews

Will Schafer is a third generation Dealer with Master Buick GMC. He attended Augusta Preparatory School and graduated in 1986. He then received his Business Administration Degree at Presbyterian College in Clinton, SC. Having worked at the dealership since he was a teenager, he went on to receive a Diploma from the Dealer Candidate Academy in 1991. He has worked in the Sales, Parts, and Service department in his 27 years with Master. He currently serves on many community boards including Westminster School of Augusta, Crossover Communications International, and Columbia International University. He is the current President of the Augusta, Aiken Buick GMC Dealers Marketing Association, NADA Presidcnt’s Club and a Member of the Rotary Club.

Dealership Experience

36 yrs

Industry Experience

36 yrs

Specialties & Trainings

Episcopal Day School

Augusta Preparatory School

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37 Reviews

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37 Reviews of Will Schafer

January 14, 2019

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Employee Rating

Excellent customer service I received excellent customer service when I took my car in to Master GMC. My car needed some extra TLC, and the service team went over and beyond to More

by Elizabeth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 14, 2019

Master Buick GMC responded

We love hearing from our customers, so thank you for taking the time to write this glowing review! It's wonderful to hear that our staff at Master Buick GMC was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. Best, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

December 31, 2018

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Employee Rating

Friendly. Dependable. Professional. When your car is at Master they keep you informed as to its progress. They give you an accurate estimate of the cost and when the parts will be in an More

by Adman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 31, 2018

Master Buick GMC responded

We love hearing from our customers, so thank you for taking the time to write this glowing review! It's wonderful to hear that our staff at Master Buick GMC was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. Best, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

December 19, 2018

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Employee Rating

Great Service Everyone was professional and very helpful. I recommend everyone buy from Master. I drive two vehicles from them. First class operation that has he More

by Adam1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 20, 2018

Master Buick GMC responded

Adam - Thank you so much for this excellent feedback and your very kind recommendation of our dealership. It was a pleasure to do business with you and we hope to see you again in the future! Best, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

December 16, 2018

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Employee Rating

Great customer service and price. Sales, finance and management made sure I got what I wanted and gave us a first class customer service experience and a excellent price on the vehicle More

by FSTEWART1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sue Oertle, Keith Stone

Dec 17, 2018

Master Buick GMC responded

Congratulations on your purchase! Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing Master Buick GMC. Best regards, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

November 28, 2018

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Employee Rating

Great service a very clean operation starting with sales, through the operator and service personnel. Each keeps you informed of the findings and repair or sales pr More

by TAGRELIUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 29, 2018

Master Buick GMC responded

We appreciate you taking the time to write this review about our dealership. We want to assure that all of our customers are informed and all of their needs are met when it comes to their vehicle. If there is anything automotive-related we can assist you with in the future, please let us know. Best, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

November 03, 2018

Dealership Rating

Trading vehicles Nicole was as nice and helpful to us as she would have been her own parents. The truck we bought has lots of bells and whistles and she is very More

by trucksforme80
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nicole Rowell

Nov 04, 2018

Master Buick GMC responded

Thank you for taking the time to let us know about your experience with Nicole, Will, and the dealership! We are so pleased you were well taken care of and appreciate your business! Please don’t hesitate to call us if you need anything! Kathy Hensley Master Buick GMC

November 02, 2018

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Employee Rating

Excellent We love master Buick gmc. Friendly staff and wonderful customer service. We only buy from them. Very easy to work with. We will buy again from the More

by DONNASGIBBS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 05, 2018

Master Buick GMC responded

Hi Donna, thank you so much for your excellent review. As a team, we are committed to quality customer service and we’re happy that our team was able to show you that. Thank you for your commitment and we hope to see you soon. Best regards, The Master Buick GMC Team

November 01, 2018

Dealership Rating
Employee Rating

Very professional and kind My experience from purchase to my first service was great I would and recommend any of my friends looking to purchase a car to seek your services More

by Lmoss33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sue Oertle, David Truitt

Nov 01, 2018

Master Buick GMC responded

Thank you for taking the time to recommend us! We appreciate your business! It is an honor to serve you and we are at the ready whenever you need us! Kathy Hensley Master Buick GMC

October 27, 2018

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Employee Rating

Quick initial service My visit was for an initial service on my 2018 Sierra truck. Staff was courteous and knowledgeable. Arrived on time for my appointment and work was More

by SUMMERVILLERENOVATION
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Truitt, Brooke Jennings

Oct 28, 2018

Master Buick GMC responded

Thank you for taking the time to let us know about your experience during your first visit with us! We strive to make all of our opportunities with our friends and customers go smoothly and are so pleased yours went off without a hitch! We appreciate you and your business! Kathy Hensley Master Buick GMC

October 23, 2018

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Employee Rating

Kathy and Bernard were Awesome! I ordered a AT4 Sierra from Bernard Hughes, the instant it came in, he contacted me, but actually before that Kathy Schafer Hensley contacted me as we More

by CHRISL7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kathy Hensley, Bernard Hughes, Keith Stone, Porsha Cox , Jeff McKee (Finance)

Oct 24, 2018

Master Buick GMC responded

Thank you and congratulations on your AT4, Chris! We’re happy to hear that our team was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. All the best, The Master Buick GMC Team

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