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Will Schafer
41 Reviews
Will Schafer is a third generation Dealer with Master Buick GMC. He attended Augusta Preparatory School and graduated in 1986. He then received his Business Administration Degree at Presbyterian College in Clinton, SC. Having worked at the dealership since he was a teenager, he went on to receive a Diploma from the Dealer Candidate Academy in 1991. He has worked in the Sales, Parts, and Service department in his 27 years with Master. He currently serves on many community boards including Westminster School of Augusta, Crossover Communications International, and Columbia International University. He is the current President of the Augusta, Aiken Buick GMC Dealers Marketing Association, NADA Presidcnt’s Club and a Member of the Rotary Club.
Read moreDealership Experience
36 yrs, 3 mos
Industry Experience
36 yrs, 3 mos
Specialties & Trainings
Episcopal Day School
Augusta Preparatory School
NADA Dealer Academy
Presbyterian College
41 Reviews
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41 Reviews of Will Schafer
November 02, 2018
Excellent We love master Buick gmc. Friendly staff and wonderful customer service. We only buy from them. Very easy to work with. We will buy again from the We love master Buick gmc. Friendly staff and wonderful customer service. We only buy from them. Very easy to work with. We will buy again from them. More
by DONNASGIBBS
Verified CustomerOther Employees Tagged: William Fanning , Gene Baxley, Keith Stone, David Truitt
November 01, 2018
Very professional and kind My experience from purchase to my first service was great I would and recommend any of my friends looking to purchase a car to seek your services My experience from purchase to my first service was great I would and recommend any of my friends looking to purchase a car to seek your services More
by Lmoss33
Other Employees Tagged: Sue Oertle , David Truitt
October 27, 2018
Quick initial service My visit was for an initial service on my 2018 Sierra truck. Staff was courteous and knowledgeable. Arrived on time for my appointment and work was My visit was for an initial service on my 2018 Sierra truck. Staff was courteous and knowledgeable. Arrived on time for my appointment and work was completed within about an hour. More
by SUMMERVILLERENOVATION
Other Employees Tagged: Brooke Jennings , David Truitt
October 23, 2018
Kathy and Bernard were Awesome! I ordered a AT4 Sierra from Bernard Hughes, the instant it came in, he contacted me, but actually before that Kathy Schafer Hensley contacted me as we I ordered a AT4 Sierra from Bernard Hughes, the instant it came in, he contacted me, but actually before that Kathy Schafer Hensley contacted me as well when Bernard was on vacation, and after I made the purchase, and bear in mind folks, these calls from Kathy were in the evening hours. I have never had this kind of experience anywhere accept at the GMC Dealership, then today Will Schafer emails me with a follow up. As a business owner myself, it says it about your company when these types of folks follow up. I would and have recommended them over and over and will continue to do so. Bernard also spent extra time with me today to show me the new accessories on the AT4 Sierra. Incredible service!! More
by CHRISL7
Other Employees Tagged: Bernard Hughes , Porsha Cox, Kathy Hensley, Keith Stone, Jeff McKee (Finance)
October 06, 2018
Excellent Master Buick. Has been my service and car buying center for 3 Lacrosse and now anEnvision They treat me like family. A great service center! Master Buick. Has been my service and car buying center for 3 Lacrosse and now anEnvision They treat me like family. A great service center! More
by LOWELLG13
Other Employees Tagged: Frank Ward, Sue Oertle, Charles Williams, William Fanning
September 20, 2018
Breach of Trust My car was there for a 1 hour window repair & didn't get my vehicle back for 3 business days. My window still doesn't work properly. 5 extra miles wer My car was there for a 1 hour window repair & didn't get my vehicle back for 3 business days. My window still doesn't work properly. 5 extra miles were added to my speedometer yet the owner denies anyone had driven my car. This is a 2002 WS6 Trans Am w/less than 15,000 miles on it. Whoever drove it did "burn outs" in it as there were tiny chunks of rubber on my mud flaps & "burn out dust" all of my rear fenders. I was also treating extremely poorly & unprofessionally by the owner himself (Will Schafer) . All this after having been a customer there for almost 20 years. More
by JennH
Other Employees Tagged: Charles Williams, Phillip Towns , Master Buick GMC, Brad Gillespie
September 11, 2018
Dishonest employees and president I have never seen a group of individuals so dishonest in my life. Because I live in a different state from where my car broke down, I had to call in a I have never seen a group of individuals so dishonest in my life. Because I live in a different state from where my car broke down, I had to call in and get info and pricing from gmc before I had my vehicle towed in. When I called in to check the price for the service I needed I was given 1 price, but when it was time to pay given a totally different price! I spoke with the 2 different members of management of the company who both lied, and sided with the employee that gave the dishonest quote. The whole situation was entirely ridiculous when all they had to do was the right thing and listen to the recorded call, when the employee have me the dishonest quote. When a person calls in and asks for a quote that means PARTS too, instead of having some unknown and large cost added when it's time to pay the bill! I would not ever do business with this gmc location ever again! More
by CRAWFORD2309
Other Employees Tagged: Phillip Towns , Brad Gillespie
August 25, 2018
Service After The Sale Great service after the sale. Customer is always first. Even for factory recall or general service work. Prompt and professional. Would highly recom Great service after the sale. Customer is always first. Even for factory recall or general service work. Prompt and professional. Would highly recommend over other dealerships. More
by RONMCIVER
Other Employees Tagged: Bill Whitten , David Truitt
August 02, 2018
Excellent in every way! From the sales process to the financial part to the delivery and service, my experience was excellent in every way! I have bought multiple vehicles fr From the sales process to the financial part to the delivery and service, my experience was excellent in every way! I have bought multiple vehicles from this dealership and the experience is ALWAYS top notch! I won’t shop anywhere else for a GM vehicle! Thanks to everyone at Master Pontiac GMC and Master Chevy Cadillac! More
by chris.gibbs.md
Other Employees Tagged: Frank Ward, Phillip Towns, Bernard Hughes
July 20, 2018
Excellent, as always I have never had a bad experience with the service department at Master. The whole staff has consistently shown the highest level of professionalism a I have never had a bad experience with the service department at Master. The whole staff has consistently shown the highest level of professionalism as a whole. More
by EDGOUDELOCK
Other Employees Tagged: Brad Gillespie
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