Zeke Williams | Page 6

Cody was amazing. From initial contact , to follow ups through the weeks post purchase . 10/10 BRILLIANT! Zeke was also a true gentleman and a real treat to be aro From initial contact , to follow ups through the weeks post purchase . 10/10 BRILLIANT! Zeke was also a true gentleman and a real treat to be around through the process. More

by ROBERTJVANHORN Verified Customer Verified Customer

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To put it with the fewest words possible, I would say the following. Professional, Kind, receptive. These are but three of the massive amount of praise that I happily heap upon Zeke and Cody. Beyond the fa following. Professional, Kind, receptive. These are but three of the massive amount of praise that I happily heap upon Zeke and Cody. Beyond the fact that we negotiated a wonderful deal, we've forged a relationship that undoubtably will lead to future business with my family. Keep up the great work everyone. More

by ROBERTJVANHORN Verified Customer Verified Customer

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I bought a car and paid to put film on the windows and a family package of additional services. When I went to do my service I had to prove to them that I had made the payment, as they told me that I was no family package of additional services. When I went to do my service I had to prove to them that I had made the payment, as they told me that I was not entitled to anything. After checking everything, they placed 2 films, 1 on each window, driver and passenger, for $799.00 and the service for the family package I purchased was not carried out once again. I sent an email and went to the location more than 5 times, each time you go to the location you wait more than 3 hours to be told that you are not entitled to something that you paid for and have the receipts for. The film they put on my glass was full of defects, such as bubbles and cuts, and to this day nothing has been resolved. 60 days have passed!!! I DO NOT RECOMMEND!!!! More

by lcsgservices Verified Customer Verified Customer

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Pleasant experience I couldn’t be happier with my new vehicle and even though there was a mirror blemish they are going to take care of it vehicle and even though there was a mirror blemish they are going to take care of it More

by P_RAT1224 Verified Customer Verified Customer

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I have bought many, many cars during my lifetime. This was the smoothest, simplest transaction I have ever had. Plus, a great deal. Thanks to Zeke Williams, Chris Mazzeo, and Danny Roberts for making This was the smoothest, simplest transaction I have ever had. Plus, a great deal. Thanks to Zeke Williams, Chris Mazzeo, and Danny Roberts for making it happen. More

by ectphd Verified Customer Verified Customer

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I wish there were an option for zero stars. I will never do business here again and I certainly wouldn’t recommend it to anyone. This “business” is terrible. I have had the worst experience ima I will never do business here again and I certainly wouldn’t recommend it to anyone. This “business” is terrible. I have had the worst experience imaginable with purchasing a new vehicle from them. I have purchased many in my lifetime and this certainly takes the cake of the most difficult and terrible experiences ever. For starters, I purchased new in January… I’ve only had my 2024 Jeep Grand Cherokee 4xe for a total of about 2-2.5 months because of the issues presented. Not 2 days after purchasing, the check engine light came on. I took it in for servicing, they had it for over 2 weeks before deciding to find a twin in South Florida and doing a substitution of collateral. The new vehicle they put me in had already started with problems when they went to pick it up. It needed an entire hybrid battery replacement. About a month had passed and more issues were slowly presenting. Before I get into that, let me point out that the dealership completely failed to properly swap the paperwork from the first dud to the second. They sent me a SECOND license plate (different tag number) for the same vehicle through the mail and made the DMV think I had 2 vehicles. They put an order of suspension on my driver’s license and I had to spend an entire day at the DMV to get that fixed. I legitimately asked if everything was okay regarding the swap the day I completed it. I had stopped insurance on the vehicle I no longer had and swapped it over to the new one they put me in. They assured me everything was fine. Well, it wasn’t— I got that second license plate in the mail and had an order of suspension placed on me several weeks later. I reached out to Carlos about this entire headache and he has never gotten back to me about reimbursing the charges it took to pay out of pocket for the DMV to fix this. I don’t care how much or how little it took, I am not responsible for this complete failure. I still don’t have a copy of proof that I no longer have the original vehicle they put me in either (I wouldn’t need one if they hadn’t duplicated vehicle reporting to the DMV). This dealership does not care about their customers. I financed this vehicle for $80k and they just don’t care about anything but themselves. I wish I would have purchased elsewhere because this place was careless with my livelihood. Buying a new vehicle and having an order of suspension is NOT ideal because of the lack of communication, diligence and customer care. Back to the issues in the replacement Jeep. The screen started to black out randomly and would delete CarPlay on its own. The adaptive headlights also started to randomly point straight down… The steering rack and wheel hub/bearings were broken… They had my vehicle for over a month because they didn’t have any parts to fix it available. I just got it back. The service advisor Jeannie was terrible. She kept letting the rental vehicle lapse. She never called to update me once. NOT ONCE IN A WHOLE MONTH. I had to call and get the updates. I picked up the vehicle from service on a Sunday, the day I told her I could do it. She never finished the invoice. Another advisor took my email and rental agreement number and said he would have her close it out. Well, I get a phone call from her the day after picking it up stating that I STILL needed to pick up my vehicle and the rental they had for me was still open (by the sounds of it). I would never have purchased from this terribly managed business if I knew this would be an ongoing problem with not one, but TWO brand new vehicles. It’s an ongoing issue that has seriously been a nightmare since basically the day I signed. Be warned… if you’re lucky enough to not have had any issues with them, then that’s great and I envy your experience. Otherwise, I wouldn’t even give them the time of day if you’re thinking of of buying from them. This has seriously been a nightmare and they should do more to remedy this experience. More

by CollinHuff Verified Customer Verified Customer

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Scott was amazing and had a lot of patience with me and my purchase. would recommend to all my purchase. would recommend to all More

by daijha.korinne Verified Customer Verified Customer

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Terrible customer service worst dealership experience . No communication whatsoever dont care for the customers. L No communication whatsoever dont care for the customers. L More

by yoshuanegron Verified Customer Verified Customer

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This is the second time that we have purchased a car there and we consistently get our car serviced there as well. It’s always a great experience and we always feel welcomed and despite the process b there and we consistently get our car serviced there as well. It’s always a great experience and we always feel welcomed and despite the process buying a car is a bit overwhelming they do great and guiding you through it seamlessly. Dominic was great! He was able to answer all our questions and was open and honest. More

by almeidajill18 Verified Customer Verified Customer

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Very convenient location for me. Friendly staff but I wish they had more models of my car to choose from. Friendly staff but I wish they had more models of my car to choose from. More

by lairdbyronne Verified Customer Verified Customer

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