1,315 Illinois Used Car Dealers

Everyone on the service team was extremely helpful and - ZIMFAMILY5

Everyone on the service team was extremely helpful and understood my urgency in getting in and needing a loaner asap when I had issues with my new car. I was stressed out and they let me vent a bit. Hopefully this fixed my issue from happening again….so far so good 🙏🤞

Very professional and thorough. - donald.carlson50

Very professional and thorough. Easy transition. Kept in touch through the whole process. I will send friends over there.

Was a pleasure working with Jose Santiago for my 2015 - brettparks

Was a pleasure working with Jose Santiago for my 2015 Ford F250 purchase. My first time doing business with Fair Oaks and would return.

Lana was exceptional! - DAWNBOERMAN

Lana was exceptional! Very friendly and easy to work with, not pushy at all. Explained everything very well. Tran in finance was also very easy to work with. Everything went extremely smooth. Purchasing my new vehicle was so much easier than I thought it would be. Thank you!!

Very good work. - adamgruszczyk69

Very good work. Fast, efficient and clean. The staff is polite and helpful. Good job.

Ally was very helpful with me when I was trying to buy a - fulford.michael

Ally was very helpful with me when I was trying to buy a car. She was prepared and worked with the sales manager in trying to help me buy a vehicle. I didn't buy a vehicle but Ally was great to work with. I apologized to Ally for my earlier disrespect to her when I tried to buy a vehicle in last year. She was very understanding. I hope I have the opportunity to buy a car from her in the future. She really did her best to get the car at the price I was comfortable with. Thank you

We drove almost two hours to this dealership to find the - jimsurber

We drove almost two hours to this dealership to find the vehicle we were looking for and it was worth every minute. Everyone we worked with was pleasant including our salesman Jack Lazzara and we're looking forward to coming back for the service department with our first oil change. I waited a month to leave a review, including after making the first payment, but we are still in love with our Suburban. I've heard plenty of other good things about Martin from coworkers who live nearby. It's a great place to do business with!

Steve Vitogiannis is an excellent salesperson. - mchiero21

Steve Vitogiannis is an excellent salesperson. He is extremely knowledgeable and personable. I would absolutely buy from him and Bill Kay, again, in the future. The store has an excellent selection of used Corvettes and an outstanding Corvette mechanic.

The staff is pleasant, knowledgeable and efficient. - evilkabal102

The staff is pleasant, knowledgeable and efficient. The waiting area is comfortable and clean. I would highly recommend this dealership to anyone.

Love coming to Nissan I always receive exceptional - KUNTUMARIE

Love coming to Nissan I always receive exceptional service and it’s always a pleasure and expedient service

The dealership was professional, worked very well to - Blessed

The dealership was professional, worked very well to address the needs and questions from their customers

Best dealership I’ve ever been to and they have great - j.barnes2315

Best dealership I’ve ever been to and they have great customer service and really care about their customers

I had a fantastic experience at Bill Kay Honda! - shaynahuff14

I had a fantastic experience at Bill Kay Honda! The staff was friendly, professional, and incredibly helpful throughout the entire process. Barth made sure I felt confident and informed every step of the way. The dealership was clean, organized, and had a great selection of vehicles. I highly recommend Bill Kay Honda to anyone looking for a smooth and stress-free car buying experience!

I’m in love with the 22 Honda Civic Sport Hatchback. - chicago10.od

I’m in love with the 22 Honda Civic Sport Hatchback. Thank Alex Arana for being able to help and answer questions.

Excellent job exceeded expectations had extensive repairs - Damur1170

Excellent job exceeded expectations had extensive repairs done on the engine finished before promised David is in service excellent job!!!!!

We enjoyed a great experience with helpful people. - JoelM

We enjoyed a great experience with helpful people. Mike was wonderful and clear moving us through the process. Beautifully laid out dealership with a great selection.

Great dealership to work with. - Car Girl

Great dealership to work with. Personable and knowledgable ...a great combination. Great communication once you show interest in a vehicle, and answer all questions.

I found the most courteous service at this dealership - Robin

I found the most courteous service at this dealership after checking out four trucks at three different lots. I was able to purchase a black RAM 1500 with convenient financing, and I couldn’t be happier with my almost-new truck. I give Lance John and his team my strongest recommendation.

Great service everyone very professional. - Donte younger

Great service everyone very professional. The work is good very satisfied and will consider going back.

The service dept was great to work with and the service - JELLIS25

The service dept was great to work with and the service manager was very thorough in showing me any issues the vehicle had.

Twenty five years excellent sales and service and - Steve on nites

Twenty five years excellent sales and service and communication from all departments. (Steve, customer always coming in after working all night.) Outstanding competency w their teams all departments.

We purchased a 2019 Jetta from them. - samhan2

We purchased a 2019 Jetta from them. They made the process very easy and efficient. Asim Syed was our sales person and Anthony Pociask was the manager. we made the deal on a Wednesday and picked the car up the next day. everything was ready for us and it took 1.5 hours for doing the finance deal, and getting a tour of the car, and them making sure they answered all of our questions. In case you are wondering, Yes I would highly recommend them to a family member :-)

I had a fantastic experience working with Ahmed and - tjcomis

I had a fantastic experience working with Ahmed and Greater Chicago Motors. I've purchase many cars over the years and have no patience for games sellers often play during the purchasing process. My experience with Ahmed and GCM wast top shelf - very accommodating and professional throughout the purchasing process.

Eric and the guys are just great to deal with. - hazer396

Eric and the guys are just great to deal with. I have done plenty of business with them since 2014. Always taking care of any of my needs.

This is my second vehicle lease with Jaime Kwak. - LIZMANSFIELD

This is my second vehicle lease with Jaime Kwak. I followed her to her new location to be able to work with her again. Five stars!

I just purchased a 2025 Kia Sportage from International - Anne

I just purchased a 2025 Kia Sportage from International KIA of Orland Park and couldn’t be happier! Yancy in sales was wonderful he listened to exactly what I needed and didn’t push features I didn’t want. The finance process with Jamie was transparent, with no hidden fees or pressure for extras. They were very accommodating and customer focused.Definitely worth the 5 stars!

The staff at Wilkins Mazda is great! - thelynettewolfe

The staff at Wilkins Mazda is great! They are very professional and make buying a car a pleasure. My husband and I just purchased two new Mazdas and Pat, our salesman was great. Frank, the general manager was also very kind and helped us along the way. I highly recommend this dealership!

The customer service is always top notch. - Rich

The customer service is always top notch. The workmanship was fantastic and they had me back on the road in no time.

I have purchased 15~ new & certified pre-owned cars over - BTOPIA

I have purchased 15~ new & certified pre-owned cars over the years from various local dealerships & have always hated the entire process. It is typically such a lame experience, enough so that we have NEVER purchased 2 cars from the same dealership. That was until recently when we found Mercedes of St. Charles - WOW. They seem to have 'rewritten the script' on defining a positive customer experience & working with Andrew Sofiakis was easily the "best" (by a long shot). We never felt like we were being 'sold', let alone manipulated or pressured into making a decision. Andrew was incredibly professional, personable, & he is one of the most knowledgeable car experts we've met. He seemed to know everything about the models we were interested in (pros & cons), even those we were considering from other dealers. Andrew never once disparaged his competitors, or other makes/models we were comparing to the Mercedes. He treated my wife as an equal with all the respect one would expect. I only call that out because every other time we've purchased a car together, at some point the salesmen would always defer to the 'man'. Although we were leaning towards buying a Porsche, with plans to visit another dealer that day, we never made it out the door. Andrew let the car sell itself, politely answering questions & further establishing his credibility & that of the entire dealership. The car we were interested in was already competitively priced, but I have a natural aversion to paying 'list price' for anything. At the same time, I'm not a big fan of haggling! Fortunately, there was no 'stiff-arm' sales tactics & the Sales Manager (Allan) worked with me on the price & made me feel comfortable that I was getting a great deal on a great car. After deciding to purchase, Allan & Andrew introduced us to Gene to finalize the paperwork. This is typically where all the high-pressure sales tactics & upselling come into play, but with Mercedes of St Charles, this never happened. Gene did offer us a few options to consider, but there was no hard-selling involved, only data points with clear context, & how related decisions would impact the purchase price or payment. Best - Gene was able to provide us with a better rate & the entire transaction only took 30~ minutes to complete! Similar to our experience with Andrew, working with Gene was the 'best' buying experience we've had purchasing a new car. Worth noting, before we left to drive our new car home, I noticed a small, but deep scratch on the back of the car. Even after I showed my wife, it was tough for her to see. It was not a 'deal breaker' but I shared my concern with Allan. I was expecting him to push back & explain it away or try to convince me that the scratch was not noticeable. Instead, Allan immediately called "his guy" who was not even working that day. Allan sent him a picture over the phone & within 15 minutes his guy drove to the dealership & fixed the scratch as though it had never existed! I rarely write reviews & this is a LONG one, but we had such a terrific buying experience at Mercedes of St Charles, it's worth telling others. We will buy more cars in the future & this dealership will be the first one we visit. Well done!

A very pleasant experience working with Natalie while - Jimkjr

A very pleasant experience working with Natalie while purchasing my first “online” purchase through her dealership. She was very prompt in responding to my many questions and along with Dimitri, were able to provide me an outstanding on my new vehicle. A fair price was initially provided and then “sweetened” the deal to make it even more attractive. Can’t really say enough about this experience.