Great experience working with Nick at Shuman - Dodge Journey RT
Nick was a pleasure to work with and was very knowledgable about the Dodge Journey RT. I was glad to lease his car from this dealership with great customer service.
Best Experience at any dealership we have visited ever! - 357annie
We needed a 4 wheel drive vehicle. We gave him our price range and he did his best to work with it. We narrowed it down to Patriot, Cherokee & Journey. Mike took the necessary time to go over each vehicles options. After all that we test drove only the Journey. And of course fell in love with it. We had stopped at one other dealer while we were down in the Detroit area and that salesman I guess didn't need any more business because he certainly did not try to show us what we could get in our price range. we are a married, retired couple and every little dollar makes a big difference to us. Loved our little goody bag that came along with our Journey from Garber. In the near future we will be looking for a 4x4 2500 Dodge Ram p/u with a 8 ft bed to replace our 2002 and 2000 Dodge Ram 2500 diesel 4x4 that we have now. We did not trade either one in because my husband is going to clean them up so we can have enough money for the new gas truck we want to purchase. We dealt with Mike Duty, Ryan Suhr & Jerome Hendeerson. All very professional & helpful. Best experience we have ever had at any dealership.
Cutomer needs and wants come first. - laneyjv
Worked with Josh Caulder in my search for a vehicle. He was very genuine and patient while working with me on what vehicle was going to work best for me. He was very knowledgeable about the Ford Edge, Explorer, Cherokee and Grand Cherokee that I was comparing. There was never any pressure to buy or lease, and I would most definitely contact Josh in the future when the need for another vehicle arises.
Awsome salesman who worked with my budget and vehicle wants! - NurseMissy
My salesman worked with the maximum amount of payment that I wanted and all of my vehicle choices. He got me a great deal within my budget and the car of my choice! Not to mention my crazy work schedule.....most kind and patient dealer I've ever worked with, I will never use any other dealer!
Great vehicle, great experience! - Dbennetts
Buying a car isn't everyone's favorite thing on their to-do list. But Paul Russo, through his professionalism and dedication to customer service, made purchasing my new lease vehicle a fantastic experience! From calling him up, to signing the final paperwork, he was prompt, efficient and always there. He got me the perfect vehicle, and did so to my every specification. Paul Russo listens to what you want, and is also ready to offer up helpful advice to get you through the decisions on things you're not sure about. He's extremely personable and appears 100% dedicated to his customers. I walked away from this experience committed to being a lifetime customer of Paul Russo and the entire Golling family. Go see Paul Russo at Golling, you will not be disappointed. And I guarantee you'll be back time and time again, mostly for the genuine, friendly, honest customer service provided by Paul Russo.
Suburban Farmington Hills - Kina25
This was our second lease vehicle. Nick was our salesman the first time to. He knew what we wanted and told us he would call us when he found it. This was a very easy transition. We will continue to buy from Nick. Thanks so much.
Best salesman and service - Happy Jeeper
Traded in my Chrysler 200 for a Jeep Patriot and requested a special color. Bill was able to get everything taken care of above and beyond my expectations. Bravo to Suburban Chrysler Jeep off Troy and Bill Messina!
Brad is the best! - Bradleykj
We did not feel any dealer pressure, Brad was very helpful and was willing to give us as much time as we needed when making a decision.
Awesome service and professional staff - Sammy
My experience at My Chrysler was amazing. Robert Lyvere, Dustin Wiggins were upfront and very professional. I was late getting to the dealership and they stayed late to ensure my needs were met. The finance specialist went over the paperwork thoroughly and explained all my options for purchase of the vehicle. This dealership was very untuned to the customer and did not pressure you when making decisions. I would purchase another vehicle from this dealership anytime.
Felt like family!!' - NOELSCOTTWILSON
Jud and his sales team were absolutely amazing they definitely know how to treat their customers and make them feel at home. Every question and concern got answered. I will definitely recommend everyone to go buy a car or truck from this dealership
Easiest time at the dealership - adelphic1
Pretty simple. I walked in and talked to Juan. He was straight to the point and told me what I could get into. It was simply color and options at that point. Done and done.
Best experience ever.
Ram 1500 big horn - Shonuff
Paul Hebda went above and beyond to get the truck we wanted. The color we wanted was hard to find but he never gave up he found what we wanted and even had it delivered to our house due to our work hours. Will tell our friends and family to see Paul. Thank you Paul for going above and beyond for us.
Steven and Brenda Bell
Helpful didn't feel pressured great experience - Tontay12
They are great with helping us get into a vehicle with having really bad credit and keeping the payment within the range we asked for. The sales rep was great friendly not pushy theb over all exprence was great.
I wasn't even thinking I'd be able to afford a new vehicle! - angelshire
Wow! What an experience! Being close to 40 years old, it may be hard to believe I had never purchased or leased a vehicle through a dealership. I had heard such awful dealer experiences that I had avoided it all my life. I was blown away by how friendly everyone was from the moment I had walked in the door. I truly didn't think I'd be able to drive away with a brand new vehicle. I actually just wanted to do a test drive and see what I'd need to work toward in the next 6mo - 1 yr when I'd be actually needing a new vehicle. While I wasn't able to get into the vehicle I went in to test drive, I left feeling as though salesman "Dino" must've waved a magic wand to get me into an even nicer vehicle. Overall, I was given exceptional treatment, came out with payments very close to the payments I was already making on the vehicle I traded in, and I get to drive a brand new Jeep! Thank you, Dino and staff for making me feel welcome and for taking the pain out of the dealership experience! I had no idea what I was missing all these years!
Bought my 1st Car! - sabina
Everyone was Awesome and super friendly!
Doug Chitren was Great, couldn't be happier with our car salesman! JP was very professional and made sure our every need was met!
Thank you to everyone there, I am very happy with my Dodge Charger!!!
Great Experience! - Natalia
I had a great experience buying a car from Courtesy. They really live up to their name! I worked with Terry Madison and he was wonderful. He sold me a great car at a very good price. The whole process was seamless. He took care of everything from start to finish! His honesty, integrity and experience was evident at every turn. After the sale was complete, he spent time with me explaining how to work all of the options on my new vehicle. Any issues he resolved immediately. He really went above and beyond, and I appreciate it more than I can say. I would not hesitate to buy a car from him or Courtesy again!
A Great Expience! - thelo_2000
About 4 weeks ago,I purchased a 2016 Ram 1500 from Randy Wise CJD, in Clio Michigan. Mark Brown was my salesmen,and with Jamie's help, (Financing), this proved to be a GREAT experience, I love this truck!
I came upon this purchase,because the new CJD Dealer in my hometown of Fenton, Michigan was substantially below what one would call Medicare customer service and here is why.
On a Friday afternoon at 5:50pm I had an issue that required a tow to this local dealer, No one would an ansewer the phones in the Service Dept. After repeated attempts, I asked that the Operator go back into Service and ask someone to pick up the phone, someone did,he identified himself as Jim,a service director, I had asked mim to call his towing contractor to come and get my truck,it needed to be moved that evening, because it blocked a driveway, I knew that the paperwork and repair would not be dealt with until Monday mornig,and that was OK. Jims response at 6:02pm was that Service was closed, and that was that.
I did have it towed to another repair shop and spent about 2,000 dollars in repairs only to have heavier engine
issues, so time for another truck.
So here I am ,4 weeks later in an a new 2016 Ram from Randy Wise,in Clio, I KNOW the service expieince will be Great, the Service Manager, (Tom Skidmore,& Asst. Gene Neuman),Are the BEST, they are well seasoned ,and as good
with customers it can get.
Oh by the way to the guys @ LaFontaine CJD, after buying 6 cars at that location, and doing a radio commercial for Hall CJD, NEVER AGAIN!
Awesome Experience - Satisfied customer
Dave and Justin made my experience quick and enjoyable. I was happy with their service and vehicle knowledge. I will be back for my next vehicle purchase.
Professional curtious - Wmack1
Fast and dependable service. Can't thank Don enough for always taking care of everything I request before I show up to pick up my next Jeep!
Great Dealership! - klp23
I came in looking for a specific car with a set budget. They were able to put me into a car that I fell in love with and worked with the amount of money I wanted to spend! They care about the customer. Nick was really helpful!
Great job!!! - Tdeline
Ask for a truck and they found it and went 1200 miles and got it for us. Will by their again and recommend to others.
Professional Sales Experience - Em1572
The most knowledgeable and satisfactory sales experience you can have.
Fred Vann and Mike are easy to talk with and will get you the proper vehicle of choice and best price in Michigan for Dodge, Jeep or Chrysler vehicles. Always honest and deal with young and Senior Citizen buyers with respect and attention, they go out of their way to make the experience enjoyable. We buy all these makes from Albion Motors
Buying experience - Bob 91542
I have been buying new & used cars &Trucks for over 25 years.these people treat you like family, so far as having service work completed they are the best. Thanks Blue Water Chrysler
Bob & Bonnie Mitchener
Great experience ..Jim and Adam made it a real pleasure . - Cindy 618
My husband and I just purchased a 2015 Malibu.So happy with this dealership..Jim our salesman was great. Adam business manager was not pushy,he was helpful and made whole experience great! Will go there again.
great model I got. - myjeep2
Taking different models out for a drive helped me with my choice of Jeep. The color
was great. Did not have to weight for pick up time.
13 year customer - dodgeboy11
Grand Chrysler Dodge Jeep in Lowell is the place to service your vehicle. Over the last 13 years we've owend a 2003 Dodge Stratus, a 2006 Grand Caravan, and a 2012 Grand Caravan and the service we have received has been amazing. They saved me hundreds of dollars not replacing a power steering pump on the '06 - just needed a flush when everyone else said it was failing. They have recommended necessary work but also frequently recommend work that can be delayed and talk through the risks so you can make the decision even if it isn't in their financial interest. Having been a customer previously at the bigger dealership in Grand Rapids, this dealership is hands down better, cheaper, and more customer friendly. If you buy the vehicle they even have free loaner cars when it is serviced. It hasn't lost its small-town feel even with it changing hands a few years back. HIGHLY recommended.
Amazing Customer Service - Mary E Kogler
Hard to bring my truck in for service and had a funeral to go to where I would be gone for the weekend and the service manager made sure I was able to get to the funeral by arranging for a rental and was very understanding and helpful...Great Customer Service!!! Made my hard time quite a bit easier! Went above and beyond!!!
simplist car buying experience of my life - cwalkowiak
No strong arm sales. Listened to what I wanted and worked with me to get it. Wonderful experience from beginning to end. Sales and finance were a pleasure to work with. Treated us with respect and got us in the vehicle we wanted where others could not.
Exceptional service from Kelly French - Margarets2002
I traded my 30 year old RV for a previously owned GMC. The car had just come in and hadn't been through the safety inspection yet. So they gave me a loaner for 2 days while they fixed the breaks rotors and a few other things. The service was exceptional and I will follow Kelly French anywhere. She's amazing! I recommend her to anyone. She got me a great deal!
Excellent experience - tomhuntergemini
From the moment I got out of the car, this dealership treated me with expertise. Every aspect of this purchase was handled professionally and with precision. Everything that i was told, happened exactly as i was told it would.