Tim's the Best - eguli2020
I've been purchasing vehicles from Shuman and Tim Dalsasso for 10 years. Tim goes to great extremes to make the entire experience easy and painless. Tim is very professional and does everything possible to make sure I am a happy and fully satisfied customer as I drive off in my new vehicle.
Excellent customer service! - Alex9120
Staff is always friendly and helpful! Makes car buying easy and fun. I would recommend anyone looking for a new car to buy from Golling.
Caring about the customers needs - Gwurtz
We purchased a 2016 Toyota from Draper Toyota just down the road from Garber Chrysler Jeep six months ago. My wife is short and the windshield wipers didn't clean the window when it rained. Draper gave me a wiper blade to replace mine, I had the same problem. After multiple trips to their service department and having the Toyota service representative from Toyota tell me the problem was due to a poor design and there was nothing they could do about it and offering me a trade in price that was practically trying to steal the car back, we went to Garber's. the salesman there listened to our problem being sold a car that was unsafe to drive and gave us a decent trade in price and sold us a vehicle the same day. The people stayed after hours for over an hour on a Saturday to make sure I was leaving their dealership that day as a satisfied customer with a vehicle I was satisfied with. The people were friendly, respectful and wanted nothing but to satisfy the customer. I will recommend Garber Chrysler Jeep to everyone.
Nice staff - Glupiaa1
Nice cars and nice people. They worked with us and were very nice. Would come back to them in the future. Just wish they had a better selection
Highly Recommended! - alicia11888
Hillary Dabbs was a great dealer! She was very knowledgable and helpful with anything we needed. We were very impressed with her and the dealership as a whole. I traded in my Jeep Wrangler for a Jeep Grand Cherokee and I absolutely love the Grand Cherokee!!
Excellent! - Mike D
Another wonderful expierence dealing with Extreme Dodge. I go to Jarred Smith at Extreme for all my car needs as well as sending my family and friends his way.
The Best Saleman - Baker98
Roger is definitely the best salesman I've ever had for a vehicle purchase. No high pressure sales tactics. He paid attention to all the important details of the vehicle and my comments about my current vehicles to help me make a great selection. Upon pickup, he made sure that everything was ready for me and that I understood every feature of my new vehicle. Excellent in every respect.
Excellent service, great sales people! - arielmcconnell
I loved my first experience leasing a car from Suburban Jeep. This was my first time leasing a car on my own without my parents help, and Kurt really walked me through the whole process and listened to what my needs were and what I wanted in a car. I love that him and the rest of the sales staff LOVES cars, and you can tell that they love what they do. It felt like he wasn't trying to sell me something, but like he was trying to help me find the best fit that worked for me and my profession. It was a great experience and I will recommend Kurt and Suburban Jeep to everyone I know who is looking for a new vehicle.
A great experience - Jeepgirl23
I called Jay looking for a affordable and reliable vehicle assuming we would buy something used. We bought a 2017 Jeep Compass and we love it!
A great accommidating, professional staff! - Betty A.
I had been looking for a Dodge Journey on the advice of my daughter, who's friend had just purchased one. I wanted something with AWD. My Chrysler Jeep Dodge Ram was the second dealer I had visited and I talked first with Mike Gruenberg who went above and beyond what I expected to find me exactly what I needed for a very reasonable price!! Dick Cook went out of his way to assist me in anything I needed, and Ryan Pickens took care of the paper work in a very professional manner....he worked his "magic"! I would definitely recommend this dealership to anyone, and plan on doing more business with them in the future.
Amazing Service! - PEACEOFHEALTH
Judd is an amazing man to work with! Customer service is #1 in book! He has taken care of me with the last two leases and I am so happy with everything!
Very Kind - Keebs1972
Domenic is a honest great Man! He goes above and beyond to help. I will continue to see Domenic. He even helped me re establish my credit after my divorce
Great Service from all staff (especially Leonard) - B.RaChelle
Leonard is a very honest person. He was very patient with me and very easy to work with. He helped me find a great Jeep (that I absolutely love) and made sure I had all of the incentives I could possibly qualify for. I've already recommended him to family and several of my friends. The manager (Peter) was also very patient and did some great negotiating with the back for me.
Great Service! - maryann15
I would recommend any of my friends to this dealership to see Carrie !!! Great personality and knows her product !! Can't wait to come get a Jeep from her!
Superior customer service - Brooke Maurice
Best Chrysler Dodge JEEP dealership in Grand Rapids! This place has top notch customer service, friendly, honest, detailed and efficient employees in the service department especial my! The Lounge is clean and filled with hot coffee, tea, cookies, water, fireplace, TV, and transportation service if needed. Thank you for provding superior service for my auto needs!
excellent salesman - GRAND.THREE
Came in to lease a vehicle/Jacin listened to what I wanted and worked with me and took care of everything in a timely fashion
Justin was great and had me taken care in a very short time.
First time buying a Dodge and was very happy
2006 Ford Fusion - Nelson1
The BEST car buying experience by far!! Sally and Tony went above and beyond! Everyone at Brookfield Chrysler, Dodge & Jeep are amazing! Again, the BEST!!!
Top Reviewed Specialists At This Dealership
Your Sales Professional
New tires for our Town & Country - Rob
Great experience purchasing new Michelin tires for our 2014 Town & Country van. Great price and selection or replacement tires for this van. Will have all of our service needs taken care here.
Great job!!! - Tdeline
Ask for a truck and they found it and went 1200 miles and got it for us. Will by their again and recommend to others.
Best experience Ever! - The Bunnell"s
My husband and I fell into a difficult hardship and struggled to find a dealership that would work with us.We applied on line for a loan and within 24 hrs Nick LaBerge - Assistant Sales Manager called us and within hours he had us approved and into a vehicle with a payment that we could afford comfortably.We are in our late 40"s, and I can honestly say we have never been treated so wonderful from a Salesman In Our Lifetime .His customer service exceeded our expectations .I would definitely refer any friend or family member ,and even a total stranger to this dealership. From experience we know they would be happy with their experience as well.We were so impressed and satisfied that we actually ended up buying two vehicles. The one thing that we truly appreciated with Nick was his desire to sell us a vehicle that would fit our budget and our needs for our family.Thanks McDonald's for such a great experience we will be back. The Bunnell"s
Professional Sales Experience - Em1572
The most knowledgeable and satisfactory sales experience you can have.
Fred Vann and Mike are easy to talk with and will get you the proper vehicle of choice and best price in Michigan for Dodge, Jeep or Chrysler vehicles. Always honest and deal with young and Senior Citizen buyers with respect and attention, they go out of their way to make the experience enjoyable. We buy all these makes from Albion Motors
Buying experience - Bob 91542
I have been buying new & used cars &Trucks for over 25 years.these people treat you like family, so far as having service work completed they are the best. Thanks Blue Water Chrysler
Bob & Bonnie Mitchener
great model I got. - myjeep2
Taking different models out for a drive helped me with my choice of Jeep. The color
was great. Did not have to weight for pick up time.
13 year customer - dodgeboy11
Grand Chrysler Dodge Jeep in Lowell is the place to service your vehicle. Over the last 13 years we've owend a 2003 Dodge Stratus, a 2006 Grand Caravan, and a 2012 Grand Caravan and the service we have received has been amazing. They saved me hundreds of dollars not replacing a power steering pump on the '06 - just needed a flush when everyone else said it was failing. They have recommended necessary work but also frequently recommend work that can be delayed and talk through the risks so you can make the decision even if it isn't in their financial interest. Having been a customer previously at the bigger dealership in Grand Rapids, this dealership is hands down better, cheaper, and more customer friendly. If you buy the vehicle they even have free loaner cars when it is serviced. It hasn't lost its small-town feel even with it changing hands a few years back. HIGHLY recommended.
Amazing Customer Service - Mary E Kogler
Hard to bring my truck in for service and had a funeral to go to where I would be gone for the weekend and the service manager made sure I was able to get to the funeral by arranging for a rental and was very understanding and helpful...Great Customer Service!!! Made my hard time quite a bit easier! Went above and beyond!!!
Treated like family. - John Prince
Bought my jeep before LaFontaine sold them. I made the purchase in Cheboygan. I have taken my jeep here since my first oil change in 2012. The service staff has always treated me like I have known them for 30 years.
One summer day I took my jeep in for an oil change. Doors and top off I figured It would only take a few minutes. When I was informed that the oil filter housing broke it took me a minute to realize my jeep was going to be there for a week. Service Advisor Costel assured me that they would take care of my vehicle while I was gone out of town and store it inside.
Upon my return I was very pleased that my vehicle was fixed and clean. My wife and I have now purchased Two Ram trucks here and I am looking forward to my next jeep purchase. The staff here are top notch.
New Vehicle Experience - William M
Living in the metro-Detroit area, I have numerous Chrysler brand dealerships to choose from and have done business with several of them and have purchased or leased about 15 vehicles from these dealers over the last 30 years.
As a devout sales and service customer, for both customer pay and warranty work, I want to know that my salesperson will work with me and help me through the buying/lease process. I was so disgusted with my most previous dealership that, thanks to my brother (who has leased 2 vehicles from Todd in the last year) connected me with Todd at Lakeshore Chrysler in Montague, MI. Lakeshore Chrysler is over 200 miles from my residence and I never thought having a successful on-line/telephone sales experience to yield positive results was neither feasible nor possible. I was terribly wrong.
With that said, I have never encountered a friendlier, more knowledgeable, personable, patient, understanding and altruistic sales professional than Todd Bayle at Lakeshore Chrysler. He devoted time; provided knowledge, choices, options and suggestions by getting to know me and my driving habits, and what I look for from a vehicle – whether luxury, convenience, utility, etc., and followed up at every junction; he provided clear explanations; nor did he ever take an aggressive, pushy stance. From the onset, my questions, concerns and overall interactions with Todd were exceptional - nothing short of outstanding. From taking the order for my 2015 Jeep Grand Cherokee; through the financing and lease options, from delivering my new Jeep and picking up my expiring Chrysler 300 lease for disposition, could not have been more seamless.
As mentioned in the above paragraph, because of the exemplary experience Todd provided, I drove to the dealership for my first maintenance visit so I could witness another aspect of Lakeshore. From my initial greeting with the service department, the showroom greeter and other members of the staff, I couldn’t have felt more welcome. I also met Todd – face to face – and found him as genuine in person as on the telephone during our conversations. Service updates were provided regularly during my visit and I was on my way long before any of my previous dealership service/maintenance appointments were even completed. WOW! Let’s talk about 5 Star Sales and Service!!
With a special call out to Todd, I thank you and Lakeshore Chrysler. I will definitely come back to you for my next vehicle. Keep up the excellent work!
Sincerely and truthfully yours,
simplist car buying experience of my life - cwalkowiak
No strong arm sales. Listened to what I wanted and worked with me to get it. Wonderful experience from beginning to end. Sales and finance were a pleasure to work with. Treated us with respect and got us in the vehicle we wanted where others could not.
Exceptional service from Kelly French - Margarets2002
I traded my 30 year old RV for a previously owned GMC. The car had just come in and hadn't been through the safety inspection yet. So they gave me a loaner for 2 days while they fixed the breaks rotors and a few other things. The service was exceptional and I will follow Kelly French anywhere. She's amazing! I recommend her to anyone. She got me a great deal!
Excellent experience - tomhuntergemini
From the moment I got out of the car, this dealership treated me with expertise. Every aspect of this purchase was handled professionally and with precision. Everything that i was told, happened exactly as i was told it would.
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