Michigan Jeep Dealers

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Southfield Chrysler Jeep - Southfield, MI

On 6/20/2009 8:20:29 PM boomerdog wrote:
Debbie Tschirhart of Southfield Chrysler Jeep was one of the most helpful sales people we have dealt with in years. She was very energetic, friendly and bent over backwards to get us the best bag for the buck, she went out of her way to find the car we wanted, helped us through the process of turning in our lease and loan process. We cannot say enough good things about the friendliness, and help we received from all the people at Southfield Chrysler Jeep.

Unlike the horrible service we received from a competitor jeep dealer, we would highly recommend Debbie and the staff at Southfield Chrysler Jeep.

Golling Chrysler Jeep - Bloomfield Hills, MI

On 6/20/2009 8:07:13 PM boomerdog wrote:
My wife and I visited Golling in June 2009 to purchase a new Jeep Liberty and turn in our Chrysler lease. We were specific on what we wanted a Jeep Liberty Rocky Mountain and called three times in advance of driving there and were told by the salesperson, "yes we have one here and only one" I said we our on our way to put a deposit down and buy it and will be there in 30 minutes, if anything changes please call as we do not want to make a wasted trip. When we got there it was the old bait and switch. Golly, I am sorry the rocky mountain was just sold 30 minutes ago and we have none left-------but I can sell you a sport version--------which of course is all they had on the lot. Then when we asked to find one at another dealer they said, ok, we will have one tomorrow if you leave us a deposit and fill out a loan application, which we did.

The next day we get a call from the sales manager, oh golly, sorry since your credit score is lower we will have to charge you 18% interest and oh by the way there are no more rocky mountain liberties "everybody is out of them due to the shut down of the manufacture". The sales manager was rude, talked over me, interrupted me, when I faxed an add showing another dealer offering the same car for less money he kept saying there are none left and to read the fine print, to which I said I called in advance and the other dealer has two on the lot as we speak and in addition to the rebates the manufacture is giving, the other dealer is kicking in an additional thousand dollars. The sales manager kept talking over me and I finally said, no thanks just give back our deposit.

The next day we went to Southfield Chrysler Jeep who was extremely helpful, had a lot of cars in the rocky mountain package, we also got a loan at the prevailing rate and not some sub prime stick it to you rate and are now the proud owners of a new Jeep Liberty Rocky Mountain. Needless to say, we will never go to Golling again.