Great Experience - Russell,Michael
My experience at Shuman's was timely and wonderful.
My salesman, Tim Dalassao went above and beyond to make my experience easy.
He helped me through the process of purchasing a new vehicle and I would
highly recommend him. I apppreciated his efforts and Shuman''s towards my
Quick and easy - Nik1990
I knew the car I wanted and I filling had the same ( Mazda CX 5 ) and the color of the car was my favorite.
Jason did an excellent job and because of his help I could trade in my old car and get my new car in a day.
Happy Customer - JTJ
I choose Garber because I was not happy with the dealership in my own town. Honestly, I felt the experience could only go up from what I experienced locally. All of the staff we worked with were friendly and honest. To me that is what I had hoped to find and I was not disappointed. Overall, I had a very positive experience and look forward to dealing with Garber for the life of the Pacifica I purchased. Based on my experience, I would recommend to anyone looking for to purchase a vehicle.
Should of came here first! :) - cfink
I have know Ben for many years. He is a great guy and will always do his best to get u the best deal. Thank you very much. I LOVE our vehicle.
Easy transistion to trade up our Journey - Anne123
We recently went into the dealership to trade in our 2009 Dodge Journey for a new one. Tyler Burch was our salesperson and he was very helpful and attentive in getting us exactly what we wanted and expediting the procedure.
Tim is a great salesman - Al R.
My name is Al and I normally don't write reviews ,but I have to say I've been a long time Chrysler buyer and have been to many dealerships ,with that said Tim has been great not only at the time of sale but with with any issues I've had after. I recommend him and this dealer for your next vehicle .
Awesome service! - brigitte heider
Brad helped us buy both our new vehicles, and we had an awesome experience! I would recommend Brad to anyone! Keep up the awesome service.
Friendly and went over and above what was asked. - Stiv
I always rate a service garage as to what was not needed. Some of the fluids I asked about were clean and did not need to be replaced. A business you can trust
A great accommidating, professional staff! - Betty A.
I had been looking for a Dodge Journey on the advice of my daughter, who's friend had just purchased one. I wanted something with AWD. My Chrysler Jeep Dodge Ram was the second dealer I had visited and I talked first with Mike Gruenberg who went above and beyond what I expected to find me exactly what I needed for a very reasonable price!! Dick Cook went out of his way to assist me in anything I needed, and Ryan Pickens took care of the paper work in a very professional manner....he worked his "magic"! I would definitely recommend this dealership to anyone, and plan on doing more business with them in the future.
Nobody is better! - BKRUGH
Every visit to Dick Scott has been a positive one for our family! Whether you are looking for a new vehicle, used vehicle or having some service work done, they are highly recommended!
Great - Lgarmo84
This was my third car from this place. Leo Emerson had been my salesman on all 3 vehicles, great guy doesn't beat around the bush.
Welcome to the Jeep Family - CarolM - CarolM
Shopping for a new vehicle can be intimidating, but Dave Rose at Szott M-59 Jeep made my experience so comfortable. He really listened to what I needed and wanted, then actually educated me on my selections. Dave does not fit the stereotype of "salesman". He's a teacher, director, and made me feel like we were already family. I am now ready for new adventures as the proud owner of a Jeep Cherokee Trailhawk. Great experience thanks to Dave Rose.
Tiffany was very helpful to me!! - Courtlynn825
I was looking to get out of my used vehicle and into a new one for a certain price. Tiffany Kaad absolutely bent over backwards for me trying to make this happen! She found me a couple of different options actually. Little did I know, my credit wasn't exactly where it needed to be. I decided to wait six months and try again. When it is time, I will be going to see Tiffany!
Great staff who knows what they are doing. - kamalghazi
We went into dodge to fix my old car. I then met Doug Chitren. Doug Chitren is one of the best people I have met. He helped me value my options in buying a new car. He cares about the customer, he knows the market well, and he gave me options to choose from. I ended up buying a car and sending my brother with me to get a car as well. Both processes were easy, and we signed on the same day.Its all about comfort when buying a vehicle and trust. Doug was able to professionally build a trust foundation; he was patient. He showed us multiple options. He worked the numbers to make it happen, not only for one deal but two. I ended up bringing my brother and we both signed for a car with him.
Blown Away - dcsarver
This is my first review ever but I felt compelled to talk about my experience with this dealership particularly in view of the negative perception many have about used car dealers. In May of 2016 I bought a pre-owned vehicle with high mileage and certain mechanical issues. Early on I had repairs made in an effort to troubleshoot and resolve those issues. However, as time passed it became evident that the problem I had was an engine problem. Due to this misunderstanding at the time of purchase I went back to the dealership to seek relief and plead my case. I talked with 3 managers at Courtesy Chrysler Jeep. Each of these individuals treated me with respect, patience, and understanding. At no time was I put on the defensive. Here is what Rick Balkema, the Used Car Manager, offered to do for me. I could either (1) return the vehicle and they would refund me the purchase price OR (2) they would fix the engine for me and absorb the bulk of the expense. I was BLOWN AWAY! Here's why. First of all, I bought this car AS IS and we all know what that means. They weren't obligated to do anything for me. Secondly, this car is TEN YEARS OLD! Well, I decided to go ahead and let them do the repairs. Rick was there for me every step of the way. I was given a loaner car (I live 45 miles away) and Tom Williams in the service department had the work done and the car ready to go for me the very next day (Saturday).
Now, I'd like to emphasis a couple of things. First, it was made abundantly clear to me in my dealings with all concerned that this is a dealership of integrity that truly wants to make things right with their customers. They easily could have dismissed my concerns as not being worth the time and effort to address. After all, the vehicle in question has a low market value. Secondly, I want to point out that I am relatively new to the state of Michigan (2013) and have no ties to any people at the dealership and have no reason to be biased in this review. I just wish I had the superlatives to better express my appreciation for the way they do business at this dealership! Mr Campeau, Mr. Balkema, Mr. Williams and the manager in the service department as well as everyone that I came in contact with were friendly, professional and sincere in doing what they could to meet my needs as a customer. They will do the same for you.
Happy - britzmusic
We leased a 2016 Chrysler 300 . We are enjoying the car, the ride, theAWD in the snow and ice, all the apps and gagets. The mpg leaves a little to be desired
Professional curtious - Wmack1
Fast and dependable service. Can't thank Don enough for always taking care of everything I request before I show up to pick up my next Jeep!
Great Experience - Betty Boze
I have bought several cars from Brookfield. I highly recommend Sally. She does not pressure you into buying and answers all questions. I have bought several cars from her and she knows exactly what is best for you. She is very professional and makes your visit very comfortable. I feel blessed to have her as my sales representative. Everyone the is friendly and works so well together. The service department is also very helpful.
Top Reviewed Specialists At This Dealership
Your Sales Professional
Great job!!! - Tdeline
Ask for a truck and they found it and went 1200 miles and got it for us. Will by their again and recommend to others.
Great Dealership! - klp23
I came in looking for a specific car with a set budget. They were able to put me into a car that I fell in love with and worked with the amount of money I wanted to spend! They care about the customer. Nick was really helpful!
Professional Sales Experience - Em1572
The most knowledgeable and satisfactory sales experience you can have.
Fred Vann and Mike are easy to talk with and will get you the proper vehicle of choice and best price in Michigan for Dodge, Jeep or Chrysler vehicles. Always honest and deal with young and Senior Citizen buyers with respect and attention, they go out of their way to make the experience enjoyable. We buy all these makes from Albion Motors
Buying experience - Bob 91542
I have been buying new & used cars &Trucks for over 25 years.these people treat you like family, so far as having service work completed they are the best. Thanks Blue Water Chrysler
Bob & Bonnie Mitchener
Amazing customer service! - matt.t.kelly
We purchased our car at Brown Motors, and recently brought it in for an oil change. We are incredibly happy with the car, the service, and the people at Brown Motors. If you're looking for a new or used car, or if you need service on your car - Brown Motors is the place to go!
great model I got. - myjeep2
Taking different models out for a drive helped me with my choice of Jeep. The color
was great. Did not have to weight for pick up time.
13 year customer - dodgeboy11
Grand Chrysler Dodge Jeep in Lowell is the place to service your vehicle. Over the last 13 years we've owend a 2003 Dodge Stratus, a 2006 Grand Caravan, and a 2012 Grand Caravan and the service we have received has been amazing. They saved me hundreds of dollars not replacing a power steering pump on the '06 - just needed a flush when everyone else said it was failing. They have recommended necessary work but also frequently recommend work that can be delayed and talk through the risks so you can make the decision even if it isn't in their financial interest. Having been a customer previously at the bigger dealership in Grand Rapids, this dealership is hands down better, cheaper, and more customer friendly. If you buy the vehicle they even have free loaner cars when it is serviced. It hasn't lost its small-town feel even with it changing hands a few years back. HIGHLY recommended.
Amazing Customer Service - Mary E Kogler
Hard to bring my truck in for service and had a funeral to go to where I would be gone for the weekend and the service manager made sure I was able to get to the funeral by arranging for a rental and was very understanding and helpful...Great Customer Service!!! Made my hard time quite a bit easier! Went above and beyond!!!
Treated like family. - John Prince
Bought my jeep before LaFontaine sold them. I made the purchase in Cheboygan. I have taken my jeep here since my first oil change in 2012. The service staff has always treated me like I have known them for 30 years.
One summer day I took my jeep in for an oil change. Doors and top off I figured It would only take a few minutes. When I was informed that the oil filter housing broke it took me a minute to realize my jeep was going to be there for a week. Service Advisor Costel assured me that they would take care of my vehicle while I was gone out of town and store it inside.
Upon my return I was very pleased that my vehicle was fixed and clean. My wife and I have now purchased Two Ram trucks here and I am looking forward to my next jeep purchase. The staff here are top notch.
New Vehicle Experience - William M
Living in the metro-Detroit area, I have numerous Chrysler brand dealerships to choose from and have done business with several of them and have purchased or leased about 15 vehicles from these dealers over the last 30 years.
As a devout sales and service customer, for both customer pay and warranty work, I want to know that my salesperson will work with me and help me through the buying/lease process. I was so disgusted with my most previous dealership that, thanks to my brother (who has leased 2 vehicles from Todd in the last year) connected me with Todd at Lakeshore Chrysler in Montague, MI. Lakeshore Chrysler is over 200 miles from my residence and I never thought having a successful on-line/telephone sales experience to yield positive results was neither feasible nor possible. I was terribly wrong.
With that said, I have never encountered a friendlier, more knowledgeable, personable, patient, understanding and altruistic sales professional than Todd Bayle at Lakeshore Chrysler. He devoted time; provided knowledge, choices, options and suggestions by getting to know me and my driving habits, and what I look for from a vehicle – whether luxury, convenience, utility, etc., and followed up at every junction; he provided clear explanations; nor did he ever take an aggressive, pushy stance. From the onset, my questions, concerns and overall interactions with Todd were exceptional - nothing short of outstanding. From taking the order for my 2015 Jeep Grand Cherokee; through the financing and lease options, from delivering my new Jeep and picking up my expiring Chrysler 300 lease for disposition, could not have been more seamless.
As mentioned in the above paragraph, because of the exemplary experience Todd provided, I drove to the dealership for my first maintenance visit so I could witness another aspect of Lakeshore. From my initial greeting with the service department, the showroom greeter and other members of the staff, I couldn’t have felt more welcome. I also met Todd – face to face – and found him as genuine in person as on the telephone during our conversations. Service updates were provided regularly during my visit and I was on my way long before any of my previous dealership service/maintenance appointments were even completed. WOW! Let’s talk about 5 Star Sales and Service!!
With a special call out to Todd, I thank you and Lakeshore Chrysler. I will definitely come back to you for my next vehicle. Keep up the excellent work!
Sincerely and truthfully yours,
simplist car buying experience of my life - cwalkowiak
No strong arm sales. Listened to what I wanted and worked with me to get it. Wonderful experience from beginning to end. Sales and finance were a pleasure to work with. Treated us with respect and got us in the vehicle we wanted where others could not.
Exceptional service from Kelly French - Margarets2002
I traded my 30 year old RV for a previously owned GMC. The car had just come in and hadn't been through the safety inspection yet. So they gave me a loaner for 2 days while they fixed the breaks rotors and a few other things. The service was exceptional and I will follow Kelly French anywhere. She's amazing! I recommend her to anyone. She got me a great deal!
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