The salesman Joe was excellent - Ana Alvarado
The salesman Joe and the business manager made the experience smooth and non difficult. I was able to test drive, complete the paper work, and bring the car home in a convenient time span. The salesman and your business manager were very knowledgeable and made the experience worth going through.
Great experience leasing a 2017 Audi Q3 - JWJ
Very easy to work with on test drives answering all my questions and getting a lease that suited my needs at the price I wanted.
40,000 mile Volkswagen Touareg Service - Chris D.
As always , Mark Scalera, Anthony Ruggiero and Kisha truly make the whole process a pleasant experience.
I run a multi million dollar Transportation Company out of NYC and sometimes I wish that my top managers were as dedicated to customer service as Mark Scalera is.
I would not trust my vehicle to be serviced by no one else.
Leasing of a Jetta through Zak Asad - fenderdelux1967
Princeton VW offers a welcoming, low pressure, accommodating and informative experience. Zak Asad listened! His efficiency and product knowledge was outstanding. He knew his inventory and how to make the lease we needed happen. It was a joyful, effortless experience due to Zak. Thank you, Zak!
Excellent, patient, upfront, best of the best!! - Doreen V
Pete Captriotti was our sales person. He was the best. We knew what we wanted and he helped us out. Best person and dealership ever!! there are NO hidden fees, nothing deceitful with these guys. I would high recommend them. Thank you thank you.
Lock problems - NJDevil111
The rear latch on the hatch of my 2012 Tiguan stopped locking. Came in early on a Saturday morning and Mallory in service was terrific. Problem was diagnosed, the part was in stock, and I was on my way in about an hour and half. Excellent service as always.
Great team, pleasure to buy from them - tjue
My parents and I came to the dealership just to look at a used car we had in mind, disappointed because a car we had received an amazing offer on had been sold. After test driving a different and newer car, I immediately fell in love with the car and all of the workers were able to work with my parents in terms of numbers. Everything was very easy and understandable, These guys were willing to help us out even though we were there past closing time for an hour and a half.
New Passat lease - J0525
Easy negotiations with Michael Colella at Shrewsbury Volkswagen. Quick, painless and we left with our brand new Passat the same day. Would definitely recommend this dealer and Michael (our second vehicle with him)!
Outstanding Experience! - S.Ferrari
I visited the dealership numerous times, and I was always greeted like it was my first day entering the establishment (very impressive!!!). I had the pleasure of meeting most of the sales and service staff. Customer Service skills ARE at its fullest, from beginning to end. The sales staff's accuracy of details on the vehicles is magnificent . Sales representatives are very knowledgeable on each type of vehicle and know how to match the customers' needs or desires with the vehicle that will fulfill such. Mr. Corin Polanco's vast experience made MY experience a pleasurable, gratifying one. I highly recommend East Coast Auto Mall, not only for their vehicles, but for a reliable, honest and dependable guidance when it comes to purchasing a vehicle. Mr. Polanco extended his services even after the purchase was made and very clearly answered all questions or inquiries that I had. Undoubtedly, I will purchase another vehicle from East Coast Auto Mall. Thanks-a-Million !!!!
Tiguan - mjmusmanno
Andy Amato Jr. is not just a car salesman, he looks out for what is best for the buyer. He made this experience so great & went out of his way to make sure everything was perfect for me. Andy is a true professional & I highly recommend asking for him when purchasing a new vehicle. And Brian Smith was wonderful in finance. Prestige VW of Turnersville is the only place shop for new wheels!!
Great experience. Again. - Cmcg
I'm very happy with my volkswagen. Angelo is fantastic and thorough, making the process of trading in my last car painless. This is our fourth vehicle with the dealership. I wouldn't go anywhere else.
Sales Personnel - carguy,george123
Sales Personnel and Management went above and beyond in helping me with my Passat recall and search for a new vehicle, kept in phone contact as needed
Best car buying experience ever thanks to Mike Ramirez - Caderian Brown
My overall experience was great, and Mike my sales guy is the best. This place is not like the other dealership that say they are going to help you. When they say it they mean it.
New Car - Liartbs2
Chris De La Cruz is such a great salesman. I definitely recommend him if you're looking for a car. He is truly a pleasure to talk to and such a big help!
Great Leasing Experience - JL
I worked with Corey to lease a 2017 Jeep Wrangler Sport 4dr. I knew it would be a good experience when he offered me a bottle of water and when I said yes, I watched him buy it out of the vending machine for me. Good customer service! I was stuck between leasing and buying used. Corey was very patient with me throughout the process and explained things well. Once we made a deal, he expedited the paper work process so that I wasn't in there longer than I had to be. In the end, I went home with this vehicle at a lease price that I was happy with. Thank you!
The best of the best when it comes to customer experience! - Malellarij1
I have leased and serviced three cars from this dealership, a CC, a Jetta and a Tiguan. Every time I have to visit for anything big or small, I get the best service. Kind, respectful, understanding and professional. The entire team is great, my most recent fantastic experience came from Dennis!
Highly recommend you give them a chance, I know I will not be visiting another dealership or service center anytime soon!
Great Service! - Ricasecio
The sales team were very accomodating.Darryl was able to help us getting the deal that we want.We will highly recommend them to our friends.
Top Reviewed Specialists At This Dealership
Master Certified Brand Specialist
Certified Brand Specialist
Bought a Used car - VWking23
and i could not be more happy with it! I love my 2013 GTI, i dont have to worry about anything with the warranty i got on it! Very professional sales team they have.
Professional & knowledgeable - Delp
I love this dealership! I just got my second car from them and I refer them to all of my friends family. They will always work for you to get a good deal and meet your needs. Dave Suchocki is my go to guy. The service is friendly and they are not in your face making you uncomfortable.
Never ever again!! Especially if you are trading in!! - Ramakanth B Kamath
I wanted to buy the latest VW Atlas that released recently. This SUV has been sold by all dealers at MSRP because it is the latest. The point here is all dealers are making hay when the sun is shining. I took my well maintained car to Reydel VW for a trade-in. I did all my research, evaluated my car on various channels - Auto Trader, True Car, a dealer and an independent buyer's market. For my disbelief, these guys wasted my time by offering such an insultingly low price for my car. It was 50% of what I was expecting. This is the height of greed (they are making money on the MSRP from me).
I ended up buying my Atlas the next day from VW Princeton and I got 90% of my expected trade in value and paid MSRP. I am a happy customer at Princeton. Never ever ever ever will I go to Reydel
Amazing - Rosey24
This dealership was great! They have a great selection to choose from, they are really friendly, and the process was nice and fast. They have the best selection out of any Volkswagen dealership I have been to! If you are a Volkswagen fan like me this is tge place to go! Overall, this I had a great experience at this dealership.
I got my car but not the best experience - Ramakanth B Kamath
I bought my VW Passat 2017 from these guys. I worked with Jeff (sales) who went MIA without any communication the next day (says he was on vacation). I followed up with Bill (manager) and did all of the discussions/pricing over the phone, until the last penny. I kept asking him to send the breakdown so that I know there is nothing missing. He never did. Unsuspectingly, I went there, I was taken in for signatures and told to pay $300 extra for etching and they did not give me 2 free services (that all dealers give for a new car). These guys are very cunning.
Jeff was super nice during the signing and told me he would mail my registration documents in two weeks. Registration papers came but he never sent it. I had to go all the way from Princeton to Bernerdsville and collected it myself. I met Jeff and asked why, he shrugs his shoulder with an attitude of totally a 180 degrees
I had told them that I want to buy the VW Atlas next month and contact me. They never contacted me and I ended up buying my Atlas from another dealer (this is an example of poor followup)
I will never ever go to them again
Great Dealership - Lynn C
This was our 3rd purchase/lease with VW of Salem County. We keep going back because it is a great experience. There is never any pressure from the sales people. We just leased a 2017 Passat. Our salesman was Eric Lonchchambon. He worked very hard to get us a great deal that we could afford. We love our new car! We were so pleased that the following week my husband took my daughter there for her new lease. She also came home with a new car that she could afford. We never even look at other makes because we like this dealership so much. So many people working there came up to us to thank us for our business. They really go out of their way to make things easier for you. I would recommend our salesman, Eric, to anyone looking for a new car. He understood our needs and didn't try to sell us something more expensive. We just love the relaxed, family atmosphere!
5 stars for Open road VW! - JamesToney
1 star for Dealer rater deleting my past review! The guys at open road could not be more down to earth and funny. They made my car buying experience a whole lot easier. Justin really knows everything about Volkswagen and answered all of my questions without hesitation.
Not professional - lubad
I put a $500 deposit on a vehicle in January 20th with promise that the vehicle is going to arrive between January 26 and February 3. On February 17th I decided to buy from another dealership that had the vehicle of my choice in stock. Since February 17th I'm waiting for my security deposit back. No response to my emails. When I call they tell me another department is dealing with it. Today is March 7th and I still don't have my $500 back.
A Great Experience - DAWN BUCCINO
My experience at Tri County Volkswagen is outstanding. Their staff is friendly, professional and makes me feel comfortable. I bought my car there and use them for all my service needs. They treat me as if I am the most important customer they have. Most of all, the car always come back to me exactly how I want it. No hassles, no issues.
GREAT CAR, GREAT SALESMAN, AND GREAT SERVICE! - Flower
I have been dealing with Gensinger Motors for about 12 years. This is my 4th Passat lease with the same super salesman, Frank Barone. He never made me feel pressured while telling me all about my soon-to-be new car! In the service dept. Brian and his team are great! Anyone that I dealt with was
friendly, knowledgeable, and eager to please. When it's time for me to lease another car, I briefly consider some other manufacturers but always come back to my VW Passat at Gensingers. Why mess with a good thing?
Review by Iris Schwartzbard
Great experience - Yurstrulee1
Thanks to TOMS river VW
STEVE was very helpful also
Our next car will be purchased at Toms River Volkswagen
Great staff, service
Might go back just to hang out
They advertise one price and when you get there, the... - manny1957
They advertise one price and when you get there, the price is higher! The car wouldn't even start!! Waste of time!! Go elsewhere! They don't have financing or accept credit cards either.
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