Great experience - Matthew Rotondo
Roy did a great job and will be coming to this dealership again. Worth the trip from the city. Great selection of cars, new and used!
First Audi experience - chris o'donnell
I have never owned or sought to own a luxury vehicle. I did extensive research and knew my criteria. Deb Lotufo was the perfect Audi rep to discuss my thoughts on the Audi A4 quattro. She was thoughtful in her questions, no pressure which resulted in the purchase of my A4!! Jon Budd did a great job too in walking us through options with no pressure. So happy and satisfied
40,000 mile Volkswagen Touareg Service - Chris D.
As always , Mark Scalera, Anthony Ruggiero and Kisha truly make the whole process a pleasant experience.
I run a multi million dollar Transportation Company out of NYC and sometimes I wish that my top managers were as dedicated to customer service as Mark Scalera is.
I would not trust my vehicle to be serviced by no one else.
Great Experience - rgoel
Jade Atkins put me in touch with Greg Sconzo after I put my specification for new car on line. She was persistent in sending me the email even though I did not get a chance to respond to her first two emails. Greg was extremely patient and a true professional in helping me buy our new Audi. He was extremely helpful from start to finish and made our experience a real pleasure one.
Friendly service and Able to work with you - jtorres9
Sohail was very good on explaining the car to my daughter and getting her comfortable with the car and buying the first car. We were able to come to agreement on the price. The overall experience was really good.
Great Experience - passat2486
I came in to see what my options were for turning in my lease early since I was close to my allowed mileage, and John Fletcher made the process quick, easy, and honest. This is my second time working with him and I'll be back!
Excellent experience - JillP
Micheal was very helpful in navigating the return of my TDI Jetta and the purchase of my new Jetta. I would absolutely recommend Shrewsbury Volkswagen.
A positive and refreshing experience! - Lubeff K.
Excellent experience today at the Volkswagen of Freehold – outstanding and professional environment with no pressure and particularly relaxing thru the several steps of the purchase. I’ve dealt with Gregory Dickson throughout the process and without the usual “sales manager” play & gimmicks, typical of this industry and geographic area. Mr. Dickson was extremely professional, business focused and effective in expediting the whole process. He deserves 5+ stars. An overall positive and refreshing experience!
Outstanding Experience! - S.Ferrari
I visited the dealership numerous times, and I was always greeted like it was my first day entering the establishment (very impressive!!!). I had the pleasure of meeting most of the sales and service staff. Customer Service skills ARE at its fullest, from beginning to end. The sales staff's accuracy of details on the vehicles is magnificent . Sales representatives are very knowledgeable on each type of vehicle and know how to match the customers' needs or desires with the vehicle that will fulfill such. Mr. Corin Polanco's vast experience made MY experience a pleasurable, gratifying one. I highly recommend East Coast Auto Mall, not only for their vehicles, but for a reliable, honest and dependable guidance when it comes to purchasing a vehicle. Mr. Polanco extended his services even after the purchase was made and very clearly answered all questions or inquiries that I had. Undoubtedly, I will purchase another vehicle from East Coast Auto Mall. Thanks-a-Million !!!!
Tiguan - mjmusmanno
Andy Amato Jr. is not just a car salesman, he looks out for what is best for the buyer. He made this experience so great & went out of his way to make sure everything was perfect for me. Andy is a true professional & I highly recommend asking for him when purchasing a new vehicle. And Brian Smith was wonderful in finance. Prestige VW of Turnersville is the only place shop for new wheels!!
Great experience. Again. - Cmcg
I'm very happy with my volkswagen. Angelo is fantastic and thorough, making the process of trading in my last car painless. This is our fourth vehicle with the dealership. I wouldn't go anywhere else.
Sales Personnel - carguy,george123
Sales Personnel and Management went above and beyond in helping me with my Passat recall and search for a new vehicle, kept in phone contact as needed
Made the trek from Maine and it was my best decision so far - Pappasgc
I was browsing for a GTI online and decided to make a trip to this dealership, normally I wouldn't leave a review but this place was fantastic!
I got to the dealership in the middle of a blizzard and Dave had the car parked right in front for me already cleaned off. I took it for a test drive and he didn't do the usual sales pitch (which was greatly appreciated). Instantly fell in love with the car, in excellent condition with no strings attached. This much like the rest of the cars on the lot, for a used car it was in showroom condition.
Dave made the purchasing experience extremely pleasant along with the rest of the team. They were able to get the deal done in no time and sent me on my way! I plan on referring anyone who is interested in a VW to this dealership.
5Star - Tom
No games, just an honest selection for me and my family. And will put in all the hours needed to help us get our family car. Will deffinetly be coming back here for my kids car!
The best of the best when it comes to customer experience! - Malellarij1
I have leased and serviced three cars from this dealership, a CC, a Jetta and a Tiguan. Every time I have to visit for anything big or small, I get the best service. Kind, respectful, understanding and professional. The entire team is great, my most recent fantastic experience came from Dennis!
Highly recommend you give them a chance, I know I will not be visiting another dealership or service center anytime soon!
Very efficient and fast service - kjames308
All items were clearly communicated and executed as indicated. I would definitely come back for a follow-up service for my vehicle. Michelle was very helpful.
BEST EXPERIENCE! - rachelep6
Everyone was extremely accommodating and friendly! Both Mitch and Darryl were such a pleasure to work with and made the process painless!!
Thank you VW of Union!!!
Top Reviewed Specialists At This Dealership
Master Certified Brand Specialist
Certified Brand Specialist
Mostly smooth going - Chrissilkblue
The only problem I had was at the close when the gentleman needed me to sign all the final paper work. He came in entirely too strongly abt the additional "lease insurance" and would not back down, even when I said no. He even said I couldn't take the car unless I picked one. Then when I said Ray had not mentioned the need for additional insurance, he said Raybinly handled car sales and he handled this stuff. I became very uncimfortsbke and almost walked out on the car. He continued to pressure me even when he said I could have 2 days to get back abt the additional insurance. I managed to pull it together and continued to finalize the deal. My daughter, who had been with me earlier and Ray had met, texted me to ignore the dude and leave with the car. I did mention it to Ray as he walked me through my new car functions. I did not call back to take the insurance and I'm trying to put the experience behind me. Other than that, and afte the GM introducing himself to me, I would still rec the dealership. Ray was excellent in explaining the differences between Jetta's' with mileage, without, purchasing and leasing. He was very efficient and calm, and non/stressful. His work with me to help with the purchase and after allowed me to follow through with the car. I'm even feeling better abt getting the new car.
Smooth sale by a smooth guy - Kemgems
Isaac was amazing to work with. He answered all of my questions, even the silly ones. I felt comfortable taking my time and not rushed to decide or buy. He walked me through price, financing, and all of my options. I definitely would tell my friends to ask for him when they're ready for a car.
Used car purchase - Bobby2011
I recently ordered and received an LExus LX 570. The sales person was very helpful in my questions and concerns. The vehicle depicted online was just as it appeared upon arrival-beautiful. The transaction in terms of paperwork was also very efficient and dependable. Lastly, when I learned that a spare key was misplaced/list in transit, the dealer purchased another one at their expense without delay or any issues. I also received a new set of car mats. I was skeptical about ordering online and receiving any representations by the Paul Miller personnel . However, I was more than pleased with the ENTIRE purchase process. The dealer exemplifies professionalism from the sales team to the Sales Manager.
Easy Peasy - carolyn111
This was an simple service visit. The airbag recall. Flo is always very friendly, easy to work with, knowledgeable, quick. She had the work done and also 2 bulbs replaced that burned out.
Not professional - lubad
I put a $500 deposit on a vehicle in January 20th with promise that the vehicle is going to arrive between January 26 and February 3. On February 17th I decided to buy from another dealership that had the vehicle of my choice in stock. Since February 17th I'm waiting for my security deposit back. No response to my emails. When I call they tell me another department is dealing with it. Today is March 7th and I still don't have my $500 back.
Great buying experience!!!!! - Jimmy DeVaul
I purchased a 2017 Jetta about a week ago. I love the car and can't say enough about my salesperson Justin. He was upfront and gave me the bottom line price!!!!! I was very satisfied not being given the runaround!!!! In fact, I wanted a particular color and he found it for me at no extra cost!!!! It was such a positive experience a bought a second Jetta for my son!!!!!! Thanks to the managers Paul and Anthony who made the process go so smoothly!!!!
Always good service. They take good care of us. - CC
The folks at Three County have always taken good care of us. Would definitely recommend them as a dealer. They have given us great deals on our vehicles - we have bought a couple from them.
The owner Kenneth Gessinger I reported to corporate today! - VW
I purchased vw license plate covers. They didn't have the correct hardware to attach. They left my license plate hanging loose. I explained this to owner ken gessinger. I told him I was going to write a letter to Vw. Ken must have been having a bad day and across the floor in front of customers and employees told me to blow it out my xxx. I reported him to corporate and will tell everyone I know on Facebook or otherwise never to use this dealership!
Great experience - Yurstrulee1
Thanks to TOMS river VW
STEVE was very helpful also
Our next car will be purchased at Toms River Volkswagen
Great staff, service
Might go back just to hang out
The Old Bait and Switch! - Bug Dude
I had a verbal agreement with big Mike for my Diesel 2001 VW Bug for $1,675, just had to get the title work done and I would sell it to them for the agreed price. After the DMV, with title in hand, I headed back to the dealership. Mike had gone for the day, the used car sales manager began to write me a check with ZERO discussion, he filled in $500.00. I noticed the incorrect amount, and said that was not the agreed upon price, his response was many perplexed facial expressions with a blank stare in his eye. The bait and switch was on! He proceeded to see if I was in the computer and asked me questions about where I got that price from. (A good dealership communicates with each other regarding customers), he told me I wasn't in their system (more lies, I had my jetta serviced there many times.) Sleazy and deceptive. Too bad, I was going to buy another VW in the coming year - won't be from Salem County VW.
They advertise one price and when you get there, the... - manny1957
They advertise one price and when you get there, the price is higher! The car wouldn't even start!! Waste of time!! Go elsewhere! They don't have financing or accept credit cards either.
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