Quick and easy - mikes4397
This was by far the quickest, easiest, and most pleasant car buying experience I have ever had. Both Jason and Jon worked to get me a great price on a great car. Highly recommended.
Great Experience - Paul C
Needed a good commuter car. After dealing with the used car dealers in 88 in Lakewood walking into World VW was a breath of fresh air.
Joe the salesman was very courteous and knowledgeable of the product. I bought a certified preowned Jetta and so far so good. I would recommend anyone who is interested in a VW to check out World Volkswagen.
Huge improvement all around! - BossMare68
When I bought my 2007 Audi A6, this dealership was under a different owner. It has changed hands twice since then, and the new owners have done a fabulous job of making service visits simple, clean, easy transactions from start to finish. For years I avoided having the car serviced here and had told everyone who would listen that I would never buy another Audi if this shop was my only option for service. I take it back. Kisha was lovely when I called for the appointment yesterday, and Anthony and Marc have done a great job of making the service process quick and effective, and kept the price reasonable to boot! I scheduled an oil change and fluids check/top-off and was in and out with a nicely washed car in just under an hour. March checked back with me twice while I waited to let me know the time frame. Even the other customers in the waiting area (which is very nice now, thanks) were happy and chatty, and I witnessed a conversation between a tech and a customer in which the tech tried to save the owner money. Whoa! The same thing happened to me the last time I bit the bullet and brought the car in, so this is looking like a habit. The tech saved me about $1000 last time, and today's customer was set to save about $600 by taking the tech's suggestion.
I highly recommend that you give Audi Volkswagen of Newton a shot if you're in the market for a car or a service. I don't think you'll regret it.
Always Good Service Advise and Service - JA
Scott is awesome. He is smart and understands the complexities of modern cars, and the VW's in particular. Through his assistance and that of the mechanics in back I continue to come back to this dealership for service for my VW's.
Princeton Audi ROCKS - WILL PURCHASE AGAIN :) - DT
I try not to write reviews unless something is too good or too bad. Working with Princeton Audi has been an absolute pleasure for me and my family. I picked up my Audi Q7 Prestige from them and from the moment I walked into the dealership it was a pleasure. It was not a sales pitch but it was like working with family members. I worked with Dave Thomas who is an amazing human being. I love his honesty and I have a lot of respect for him. Thomas Krail is my ROCKSTAR. He made things happen that were fair. He did not waste my time. He gave me answers fast and we closed the deal. I spoke to Dave Dargenio and he was available via email which was good to know. I never met him but could feel his helpful and warm attitude over email. I guess I'll call it e-warmth :) Rich Martini made me feel like he was my friend that I haven't seen or talked to in a long time. He is funny and full of positive vibes. I want his Happy-Go attitude in all my parties :) Also want to Thank Juno for offering help in understanding my new complicated toy :) I promise to take him up on it. I would NEVER buy any Audi vehicle anywhere else. I haven't worked with Service yet but if I do I promise to leave feedback.
Everyone that I have worked with at Audi Princeton has been very professional but I feel like they are part of my family. Thanks guys for getting me the car I wanted in the color I wanted.
No Hassle Purchase - Manual
My experience with Hamilton VW and salesperson Pete Capriotti was excellent in finding and purchasing a manual transmission Golf SportWagen. First they obtained a manual model for me (and daughter Jennifer) to test, then they found one in the color we wanted and gave me a good purchase deal which took less than 1 hour to complete! Pete also explained the vehicle and features for me to help learn the new vehicle and made the first service appointment. I'm very pleased with both the vehicle and the purchase experience.
Outstanding Experience! - S.Ferrari
I visited the dealership numerous times, and I was always greeted like it was my first day entering the establishment (very impressive!!!). I had the pleasure of meeting most of the sales and service staff. Customer Service skills ARE at its fullest, from beginning to end. The sales staff's accuracy of details on the vehicles is magnificent . Sales representatives are very knowledgeable on each type of vehicle and know how to match the customers' needs or desires with the vehicle that will fulfill such. Mr. Corin Polanco's vast experience made MY experience a pleasurable, gratifying one. I highly recommend East Coast Auto Mall, not only for their vehicles, but for a reliable, honest and dependable guidance when it comes to purchasing a vehicle. Mr. Polanco extended his services even after the purchase was made and very clearly answered all questions or inquiries that I had. Undoubtedly, I will purchase another vehicle from East Coast Auto Mall. Thanks-a-Million !!!!
Recent Purchase at Cherry Hill VW - smoon
Just leased a new VW and the process was easy and straightforward. Salesperson was nice, helpful and knowledgeable. Based on my experience, I would recommend Cherry Hill VW. Thanks!
The best around I drove 40 miles Bc I like there service - Noli25
I walked in the asked what I'm looking for I had two options and I didn't no witch to pick. I ended up geting one. And service was 5 stars I felt like I was family they got me a great deal. Same car at a delar near me treated me like garbage These guys. Got me a beter deal and lower interest rate with in 2 yrs I'm deff doing bizzness with them again I sent a family member and they also came home with a car I'm not saying the rest are bad. But for my 7th delarship this one was the best of the best F.S
Straight forward and helpful. - Remko
Great dealer, no problems just a smooth transition. Will go there for my next car. Great range of used cars and quick and pleasant way of working.
Excellent - Bob V.
The best experience I ever had buying a car.
Honest, fair, friendly and no pressure.
Go see Jack in sales. Gino the GM is great
and Sean in finance was helpful.
Plus they support a great cause,
Children's Hospital (CHOP).
Tonya Mears - Mandy
Tonya was very knowledgeable regarding the vehicles she showed me, She was friendly and helpful and not pushy or aggressive. Tonya was very concerned and sympathetic and went out of her way to help me during a low sugar incident while in the show room. .She made the transition from one vehicle to another very easy and I would advise anyone looking for another auto to see Tonya FIRST..
Salesman, Alfredo, won my business back! - Herbie#4
From the personable welcome;through negotiations; to delivery of car - Alfredo was a pleasure to deal with. Attentive and knowledgeable, he even worked with me on his day off! Very pleased with the deal he worked out with the Scott, the manager. This dealership is lucky to have such a great salesperson and because of him an extremely satisfied and happy customer.
Loved the experience! - Cmendell47
I was on a search to find a second vehicle to ride around in as leisure/summer vehicle. I had a couple vehicle choices in mind but I thought I'd maybe venture into the Volkswagen brand, particularly a new Beetle. My friend Mary Bell and I were greeted by Justin who gave us information on all the models and features. I told him I only wanted to spend so much but on a vehicle that has the amenities I wanted such as leather and heated seats. He directed me right to a brand new 2016 Volkswagen Beetle. I told him I had to sleep on the decision, which Justin was very understanding about. Justin not only went out of his way to pick my friend Mary Bell and I up when I decided to buy the new Beetle, but he also gave us a memorable experience filled with laughs and stories. I would recommend Justin to my family and close friends!
purchased 2015 vw Passat - ed corporate jet mechanic
awesome experience, from the moment you walk in door with Damaris at front desk to Doug in sales. It was a refreshing experience where there was no pressure and they gave me several options and gave me what I required for my trade in vehicle. Greg King the sales manager treated me like a family member, he truly is the nicest sales manager in the whole tri state area. I went to a few different dealerships and was not treated as good as I was here at Jack Daniels Vw.
I will reccomend the dealership and Doug and Greg to anyone looking for A new or used vehicle. I also am very happy with the 2015 Vw Passat, what a awesome machine! the gas mileage and turbo engine power and roomy and comfortable seats make for an outstanding vehicle. I would recommend the passat to anyone.
Returning customer - 123456
I purchased my first vehicle with Vlad from Douglass VW in 2013. Due to the amazing customer service and the attention to what I was looking for in a new vehicle, I came back once my lease was done. Vlad continues to be that excellent, professional, and friendly VW salesmen.
Great Customer Service - Newcarbuyer
The gentlemen at Reydel Volkswagen were exceptional, especially Paul and Darius. They gave me exactly what I wanted and within my budget! Highly recommend this dealership to all new car buyers!
Once again, Paul Miller VW had the right car for me. - wka80
I just leased my third consecutive vehicle from Paul Miller VW. Each time, my needs have varied, yet their professional staff has always found the right car and best leasing terms for me. I especially want to cite Peter Franzoni for his customer service - I'll never forget how he went out of his way to pick me up at home in order to bring me to the dealership so I could take delivery of my new car.
Totally Unacceptable - Patty P
I purchased a Jetta from Trend Motors and would not step foot in Trend again if they gave me a car for free.
They not only could not fix an issue I was having with my doors, they acted like the issue didn't even exist. When I pushed the issue and continued to call, I spoke to a person who said his name was Mike who said HE was the BOSS of Trend. I soon found out that that this person I spoke with was NOT named MIKE, There was NO Mike that worked at Trend !! I later brought my vehicle to another VW dealership where I was not only treated " human ", they were able to fix the issue I was having in ONE visit. Like I stated I will NEVER step foot in Trend Motors again.
Leased a 2016 Tiguan S - Dianacc12
This is my second lease with Gensinger Volkswagon in Clifton. I returned my Jetta early and leased a 2016 Tiguan S. I would highly reccomend this dealership; I worked directly with Humberto Lapa and Frank Barone. I visited 2 other Volkswagon dealers and one Ford dealer (for a comparable vehicle) before making a decision. Gensinger salesman was professional and upfront about everything, we worked out a deal I was happy with -without any nonsense. He was upfront about all fees and did not pressure me. My biggest pet peeve about some of the other dealers was when they claimed I had to buy the car "today" or the deal would expire. I don't have time for that type of nonsense, I think everyone needs a day or two to decide before making a large purchase. In my experience the dealers who are quick to push the deal are often hiding something. It wasn't like this with Gensinger; I was given a price and I was able to take the time to decide and shop around. Gensinger had the best deal overall, minus the annoying pressure; couple that with a friendly salesman and a no b.s manager=sale for me. I've also used their service department for my Jetta and I was very happy with their service. I would definitely recommend this dealership.
Customer Service totally lacking - 0 Stars - Jacqueline D'Amore
Kept waiting 30 minutes for a scheduled appointment with the GM. Seriously not good customer service to keep an upset customer waiting. Spent another 40 minutes discussing my entire experience of purchasing a vehicle and my dissatisfaction with the treatment I've received.
She promised to phone me following week, no call. I phoned 2 weeks ago, but the GM wasn't in. I let the receptionist know that I was expecting a call the previous week, and wanted Melissa to call me. No call 3 weeks later! (Customer Service 101 basics.... keep your promises to your customers; when you say you'll do something, do it!)
This sub-standard customer service from the GM is just continuing the service I have received to date from the sales team and now the GM herself.
Now it seems, I'll have to take more time out of my schedule to reach out to the owner and schedule an appointment with him. Too bad. This could have been resolved with an acceptable response from the GM in a return phone call she promised to make.
Great VW Dealer - Katrina
My brother and I took my parents to Burlington VW and got a terrific lease deal on a brand new Passat. The salesman Sebastian was very knowledgeable and patient with mom and dad. I would recommend this dealer and Sebastian to anyone looking for a fair deal on a VW.
Great customer service - Passat67
This dealer was by far the best around. My salesman was there victor giusfredi. He was extremely knowledgeable about there product line. I would recommend this dealer and salesman to anyone. I will definitely be going back in the near future to purchase another vehicle
The WORST SERVICE Department!!! Disgraceful and dishonest!! - Bethann Oliveira
This service department might just be the worst in new jersey. The service manager Sita Goss is a horrible person!! She lied to our face on numerous occasions and then changed service records when we provided original service receipts.. They never provided us with the service we requested and when caught they just lied and back tracked.
Also, after I confronted them and posted my experience on social media, all of the employees went on to write fake reviews on line. Please don't go by google reviews as ALL of the employee's wrote fake bs after my review.
Sita actually reviewed her own service department on fb and when I called her out on her unethical review she then deleted it. screen shot for proof!
Do your homework!!
Got screwed! - Vena
It all seemed great. We bought a used 2008 Jetta. They really pulled some strings to get us in the car. They helped us out with our credit problems. They gave us a 30-day power train warranty, but we turned the $500 additional warranty because we could not afford it. Well, we have had the car 2 months to the day and the last week it has been undriveable because it just died and we had to have it towed. Now we have $500 worth of repairs to pay for that we cannot afford. We called them for help and they sent us to the finance person who pretty much blew us off and sent the call to the service people, who obviously could not do anything without her say so. So thanks for nothing VW of Salem County!
They advertise one price and when you get there, the... - manny1957
They advertise one price and when you get there, the price is higher! The car wouldn't even start!! Waste of time!! Go elsewhere! They don't have financing or accept credit cards either.
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