Great experience! - njmv
I had a great experience with Madison, Peter, and Corey. They were very helpful and knowledgeable in helping me find the exact car I wanted. They actually ended finding multiple options to consider and in a very timely fashion. I would and will recommend them whenever I can.
NEW JETTA LEASE - dcwiek
Robert Desantis helped me lease my 2016 Jetta. This is my 2nd Jetta, so he didn't have to sell me on the brand, but he did have to sell me on the best way to spend my money and what World Volkswagen had to offer over other types of cars and their year-end lease specials. He took my financial information - my budgetary numbers - and was up front about the whole process with me. The dealership is comfortable and relaxed, so it's not super stuffy and uncomfortable being there, which seems to translate to the sales people because they all seemed friendly and approachable. Robert made it as smooth as it could be. I was in there and out in just a few hours and drove off in my new silk blue Jetta.
Excellent buying experience! - Loroy3293
Recently purchased a 2017 Audi A4. Love the car and our buying experience at Audi of Newton with our salesman Jay Law was excellent! Highly knowledgeable about all things Audi, answered all of our questions, personable and a consummate professional. Have already recommended this dealership to many family and friends!
Best experience in a car dealership - Dilip
Bill Taouch is one of the best car salesmen out there. They should find a way to clone and distribute him to other dealerships. That way, all of us can have an uniform experience, but who am I kidding..
Anyway, this dealership is other worldly. We were extremely happy to walk away with a VW Passat. They even went to the trouble of patiently searching for the color we wanted and getting it for us from another dealership.
Would recommend to anyone in a heart beat.
Great Salesman! - Chill22
Found the car I was looking for and had it within a few days after test driving it. Larry was very helpful and worked effortlessly to ensure I walked away with my new S5!
Easiest thing I have done all year - Sean Miller
This is only the second time I have got a new car. But after the experience at Hamilton Volkswagen, it may be an experience I repeat often.
I went in on Saturday afternoon at 3:30 p.m, and met with Pete Capriotti. It was literally the easiest thing I have done all year. He was no-nonsense, got right to the best deal, and within about 15 minutes I knew that my Passat was my new car.
Pete made it so easy, and he was very friendly as well. I have told everyone how easy and great it was.
Plus, I got a fantastic deal.
Andrew Garber exceptional Audi sales experience - Rich Haight
I just bought my first Audi, a beautiful S-5 that my wife and I are thrilled with. The purchase experience was first rate. Our Audi Brand Specialist Andrew Garber treated us well, was incredibly knowledgeable on the car and brand and showed great patience while teaching us the awesome features of the S-5. I could not be more pleased with Andrew and the team at Cherry Hill Audi. Rich Haight
Michael was very helpful with giving me all the... - ShayneC
Michael was very helpful with giving me all the information I needed to make a smooth trade-in of my car to leasing my 2010 Jetta. Everything worked out smoothly and am very satisfied with the great service. I look forward to working with him during the term of my lease and in the future.
Outstanding Experience! - S.Ferrari
I visited the dealership numerous times, and I was always greeted like it was my first day entering the establishment (very impressive!!!). I had the pleasure of meeting most of the sales and service staff. Customer Service skills ARE at its fullest, from beginning to end. The sales staff's accuracy of details on the vehicles is magnificent . Sales representatives are very knowledgeable on each type of vehicle and know how to match the customers' needs or desires with the vehicle that will fulfill such. Mr. Corin Polanco's vast experience made MY experience a pleasurable, gratifying one. I highly recommend East Coast Auto Mall, not only for their vehicles, but for a reliable, honest and dependable guidance when it comes to purchasing a vehicle. Mr. Polanco extended his services even after the purchase was made and very clearly answered all questions or inquiries that I had. Undoubtedly, I will purchase another vehicle from East Coast Auto Mall. Thanks-a-Million !!!!
Excellence w/out queation - Jackdawg
My experience @ Shrewsbury VW was excellent. I was taken care of like family and my salesman Ralph Napolitano was curteous and friendly. I highly reccommend this dealership!
Made everything simple for me! - lporter1
I came in looking to get a used car. Within a few days i drove off in one. Anthony Lane was the person I dealt with. He went above and beyond to help me throughout the process since it was my first time purchasing. I will definitly recommend them to anyone I know.
Michael Ramirez is a pleasure to deal with. - ReoJetta
I visited VW in Linden/Roselle to purchase a used Volkswagon Jetta; Michael Ramirez helped us find the car we were looking for. He was patient, polite, and informative. We knew what we wanted to buy but he made it easier than we imagined. Everyone at VW was professional.
Tonya Mears - Mandy
Tonya was very knowledgeable regarding the vehicles she showed me, She was friendly and helpful and not pushy or aggressive. Tonya was very concerned and sympathetic and went out of her way to help me during a low sugar incident while in the show room. .She made the transition from one vehicle to another very easy and I would advise anyone looking for another auto to see Tonya FIRST..
Great buying experience!! - GTIGuy
I recently purchased a 2016 VW GTI. The entire experience was great. My Sales Associate Jason Haye was great to work with. I asked for a bit of a extended test drive to get a better feel for the car and he had a route he knew that was perfect. More than the normal 3 rights and you end up back at the dealership. Jason was very patient as I made my decision on which are to buy and was very easy to deal with. At no time did I feel pressured to make a decision and felt like my business was valued. Would definitely recommend this dealership and Jason Haye in particular to anyone looking for VW, Porsche or Audi.
Salesman, Alfredo, won my business back! - Herbie#4
From the personable welcome;through negotiations; to delivery of car - Alfredo was a pleasure to deal with. Attentive and knowledgeable, he even worked with me on his day off! Very pleased with the deal he worked out with the Scott, the manager. This dealership is lucky to have such a great salesperson and because of him an extremely satisfied and happy customer.
Outstanding service - Sammy
Just an FYI to all had no appointment my VW was overheating walked in was greater at the front door by a gentleman who introduced himself as the service director Tony Circelli he then introduced me to my new service advisor Chris Kenny who then rolled out the red carpet .thry provided me with a VW loaner kept me well informed of all my repairs and had my car delivered back to my home by end of day ! That's truly genuine quality service ! They have gained a customer for life !
Easy as Pie - HisEternally
Signing up to lease this 2016 Jetta was as easy as pie. I got the car and the price I could afford. Jeremy was extremely helpful and understanding of all my choices. I would recommend this dealership and especially the salesman Jeremy to anyone.
Best car buying experience ever - Carol Anne
I enjoyed my interactions with every member of the Reydel team! They gave me an amazing deal on my new Jetta and the experience was friendly, easy and professional. Would highly recommend Reydel!
It was great - Vw lover
The staff was very accomidating and friendly , and up to speed, gave me a great deal. Many options of cars and models to choose from,
trustworthy, caring and thorough - tdiloyal
I have been a customer of Trend Motors for almost 30 years. My first VW was a Golf, which I leased from Trend and then purchased at the end of the lease. I kept that car -- and Trend helped keep it running - for about 14 years (225K miles). My next VW was a 2001 Golf TDI, and Trend helped keep that one running till 2012. My next and current VW is a Jetta TDI, and I'm really thrilled with it - Trend is keeping that one running fantastically. As you can see, I keep my VW's for a long time. With the great service Trend provides, I expect to keep my Jetta TDI a long time as well!
Trend's employees take extra care to make sure customers understand everything their vehicle needs - in terms of service, maintenance, and repairs. Their thorough, complete inspection of every aspect of the vehicle - every time I bring your car in - is what's keeping my car safe, efficient, and running smoothly.
My main contact has been Jason Meyer - and I have to say that every question I've asked - dumb or not - has received a clear, honest, respectful answer. John Lindstrom, Manager, also has always followed up and made sure I was entirely satisfied with the service my car has received.
This dealership shows that they will do everything they can to keep customers satisfied! And I'm proof of that!!!
Fraudulent wheel insurance - Bobgsb
Purchased a used Porsche Panamera from Scott Miller and was sent to the financial department which offered a wheel insurance which I purchased for $1595 from that individual. Two years later I experienced a problem and called the insurance company to file a claim. I was told there was no record of the purchase and there was no policy in effect.
I then called Union VW and was given a run around on the first two calls. Finally I asked for the salesman who sold me the car and he finally returned my call. He informed me he was now the GM and I explained my problem. He told me that they would need to do something. I talked to him again and he said he would have to get back me. I placed three calls to him after that but have gotten no response. I am out the premium and the tire and wheel losses which I have.
I cannot recommend this dealer and its management to anyone and would recommend no one deal with a dealership which performs fraudulent operations.
Purchase of New VW Passat and Excellent Service Dept. - jaybee
Excellent selling experience. I had already heard good things about Gensinger and had serviced my daughter's VW New Beetle there previously (very high quality diagnostics and excellent repair job - after 2 tries at another repair shop). Aika was our sales person and she was very helpful. We are considering buying a second car and won't look elsewhere. 2016 VW Passat. Very nice ride and nice looking interior and exterior.
Excellent. - Tom Luisi
From buying my 2016 Jetta Sport to having it serviced, Burlington VW has DONE IT RIGHT!
I will go to Burlington for all my VW sales and service. Why? Because they treat you well.
Great customer service - Passat67
This dealer was by far the best around. My salesman was there victor giusfredi. He was extremely knowledgeable about there product line. I would recommend this dealer and salesman to anyone. I will definitely be going back in the near future to purchase another vehicle
Completely Amazing - ShannanTerry24
There are not enough words to express how I feel about this dealership. Let me begin with Tom the owner...this man is truly amazing and went above and beyond for me. I have actually never seen an owner of a dealership do what he did. He was able to get me approved and in a brand new car. My credit is not that good, I was upside down on the car I previously owned and didn't have a down payment and he made it happen. My next phenomenal person is Matt the salesman again can't say enough about him and everything he did for me. Next we have Melissa the GM, she personally came over sat and talked with me made sure everything was going ok. Then we have Wanda the finance manager OMG she was beyond amazing she made the paperwork fly by. Thanks for the laughs Wanda.
Bait & Switch -- Sold vehicle "just" before we arrived. - z0lt3c
The terrible rating of this dealership should have been an immediate red flag, but none the less I made an appointment to view a used vehicle at Openroad VW today. Spoke w/ the salesman at 9am to confirm availability and then again at 11:30am to confirm a 12:30pm appointment. When I got to the dealership, as agreed and confirmed, I was told the vehicle was sold earlier in the day. Of course they offered to show me similar vehicles all $1,000 to $1,500 more then the one which was advertised and discussed via email. Classic bait and switch tactic, advertising one vehicle at excellent pricing only for it be "recently sold" and then trying to substitute a vehicle with much less favorable pricing. A complete waste of my time, unprofessional and downright sleazy. I bought a vehicle from Flemington VW instead. Avoid these guys at all costs.
Got screwed! - Vena
It all seemed great. We bought a used 2008 Jetta. They really pulled some strings to get us in the car. They helped us out with our credit problems. They gave us a 30-day power train warranty, but we turned the $500 additional warranty because we could not afford it. Well, we have had the car 2 months to the day and the last week it has been undriveable because it just died and we had to have it towed. Now we have $500 worth of repairs to pay for that we cannot afford. We called them for help and they sent us to the finance person who pretty much blew us off and sent the call to the service people, who obviously could not do anything without her say so. So thanks for nothing VW of Salem County!
They advertise one price and when you get there, the... - manny1957
They advertise one price and when you get there, the price is higher! The car wouldn't even start!! Waste of time!! Go elsewhere! They don't have financing or accept credit cards either.
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