Easy fast and pleasurable - Jaysun
Great dealership great quality vehicles the staff couldn't have been nicer an overall awesome experience. I travel there all the way from New Hampshire and it was well worth it.
The best! - Zimms123
Awesome! Everyone was so helpful and knowledgeable, everything was taken care of right away! No waits on anything.. all my questions were answered promptly. Staff was super friendly! Highly recommend
Marc Scalera was very helpful in the entire process! - Passatmenow
The first service (10,000 mile) for my new VW Passat went great. They took my car into the shop on time, did the work needed, for the price quoted (including the 20% discount) and washed my car when it was done, right on time. Thanks to all at the dealership!
Great Service and Buying Experience - H Patel
This dealership has gotten it right. The buying experience was quick and efficient. I walked in thinking I would have to work the Sales Rep, but Larry Colleton was professional, kind, and took an interest of everything I wanted and cared for. He ensured that there was little down time sitting and more time test driving/talking about what my needs were. I had to wait for my 2017 Q7 to come in from overseas. While i waited, Larry kept me aware of every stage of the build and shipping. I would get an email or phone call every few weeks to keep me excited. After the car came in, he ensured everything was set up before I came in to pick up the car - mats/MMI accounts/etc.
Even after I drove out, Larry gave me a call a week later to make sure I didn't have any problems or questions he could help out with. He has definitely gone above my expectations of a salesman.
Highly recommend this dealership (Larry Colleton in particular)!
Excellent - hpmosley
Came in to have my tire pressure light on 2015 Passat turned off - Walked out with 2017 Passat with better mileage and a few perks. The staff is very good to work with. My second experience. Would highly recommend.
Great team - lonflobber
As a result of VW's diesel scandal, I had some free credit at Crestmont VW. When I turned in my Jetta TDI, I was worried my credit would be wasted - I have no plans to purchase another VW, and had already picked up a new Subaru. On a whim, I asked Keith in the Parts Department if he could order me parts for my Subaru. Even though I won't be a Crestmont customer in any meaningful way, Keith and Bob went above and beyond to get me the Subaru parts I wanted, at a good price. I highly recommend them, and would happily work with them again in the future.
CPO Purchase - Gary
Salesman Ralph was very professional and did excellent job. No pressure from anyone. Very easy transaction when we picked up the car. Very fair price.
SIX STAR DEALERSHIP! - Dawn D
I can't thank Michael DeAngelis enough for how he assisted my daughter. Her safety was his top priority. He was friendly, professional, and determined to solve our problem. Just having the convenience of the VW dealer open at that location again was enough to make me happy...the fact that there is a manager there like Mike, makes the customer's experience that much better. I would definitely recommend this dealership!
Outstanding Experience! - S.Ferrari
I visited the dealership numerous times, and I was always greeted like it was my first day entering the establishment (very impressive!!!). I had the pleasure of meeting most of the sales and service staff. Customer Service skills ARE at its fullest, from beginning to end. The sales staff's accuracy of details on the vehicles is magnificent . Sales representatives are very knowledgeable on each type of vehicle and know how to match the customers' needs or desires with the vehicle that will fulfill such. Mr. Corin Polanco's vast experience made MY experience a pleasurable, gratifying one. I highly recommend East Coast Auto Mall, not only for their vehicles, but for a reliable, honest and dependable guidance when it comes to purchasing a vehicle. Mr. Polanco extended his services even after the purchase was made and very clearly answered all questions or inquiries that I had. Undoubtedly, I will purchase another vehicle from East Coast Auto Mall. Thanks-a-Million !!!!
Tiguan - mjmusmanno
Andy Amato Jr. is not just a car salesman, he looks out for what is best for the buyer. He made this experience so great & went out of his way to make sure everything was perfect for me. Andy is a true professional & I highly recommend asking for him when purchasing a new vehicle. And Brian Smith was wonderful in finance. Prestige VW of Turnersville is the only place shop for new wheels!!
Great Customer Service - BuddyM
I am a car collector and was searching the country for the right Audi TTS Roadster. It came down to three but Joel Mazie sold me on his customer service and dealership. Joel was a stand-up guy and delivered on all of his promises and made this transaction maybe the easiest to deal with and dealing with the state of Massachusetts motor vehicle is not an easy one.
The TTS was delivered on the day he said it would and in the great condition promised!!!
I highly recommend Joel Mazie and Cherry Hill Audi
Wonderful, As Always - Keith and Susan
This is the third car we've bought at Flemington VW/Porsche/Audi, and the third time we've worked with Larry Schulman. Larry is our "go to" guy and made the process incredibly pain free. He knows exactly how to get to what we need, and always has a couple of perfect options available for us. We've recommended Larry and Flemington VW to many people since we found him.
Made the trek from Maine and it was my best decision so far - Pappasgc
I was browsing for a GTI online and decided to make a trip to this dealership, normally I wouldn't leave a review but this place was fantastic!
I got to the dealership in the middle of a blizzard and Dave had the car parked right in front for me already cleaned off. I took it for a test drive and he didn't do the usual sales pitch (which was greatly appreciated). Instantly fell in love with the car, in excellent condition with no strings attached. This much like the rest of the cars on the lot, for a used car it was in showroom condition.
Dave made the purchasing experience extremely pleasant along with the rest of the team. They were able to get the deal done in no time and sent me on my way! I plan on referring anyone who is interested in a VW to this dealership.
Thrilled! - Bethchev
After a diasterous time at another dealer, Atlantic really came through for me! Tonya was awesome to work with and the rest of the team made it so simple. No pressure, no wheeling and dealing crap. Everything was ready when I arrived to close the deal.
The best of the best when it comes to customer experience! - Malellarij1
I have leased and serviced three cars from this dealership, a CC, a Jetta and a Tiguan. Every time I have to visit for anything big or small, I get the best service. Kind, respectful, understanding and professional. The entire team is great, my most recent fantastic experience came from Dennis!
Highly recommend you give them a chance, I know I will not be visiting another dealership or service center anytime soon!
Excellence - Dorisz
Everyone was very courteous.....very friendly and I only waited for about one hour.All was fine.I loved the coffee machine and the muffins.I had a problem with the blue tooth in the car and thank goodness,the problem was fixed ,Thanks a lot.You will see me again when My car needs servicing! So
Great Place to buy! - Jperro
Kevin was great answered all my questions and helped me get into a new car while still being within my budget. I will be recommending all friends come back and meet with Kevin and Mitch.
Top Reviewed Specialists At This Dealership
Amazing Experience - Estreet
I had a truly wonderful experience purchasing a car from Reydel. The sales associate, Ray V. I worked with was extremely knowledgable and answered all of my questions. They were not the least bit pushy and I could tell that they genuinely cared about me getting the best car and deal.everyone from the owner, to the finance manager, to the salesmen were incredibly friendly and helpful.
I could not have been happier with my car buying experience and I would strongly recommend them to anyone looking for a VW.
Great job - Newtovw23
Bought my first VW and it was the best buying experience I've ever had buying any car, and I've bought many cars in my lifetime. Vlad was very easy work with and really made it hassle free. Was always honest about everything and got exactly the color that I wanted. Thanks again to the whole douglas team. Highly recommend for everyone to go see Vlad. He really is awesome!
Customer Service Makes The Difference!!!! - Reel-A-Rig
I've been coming to this dealership for almost 4 years, and never once had a bad experience. The first time, I was able to lease a vehicle, which financially speaking served me well. Next time, 18 months later I was able to purchase a vehicle. I was introduced to Eric Lonchambon, who was extremely knowledgeable and patient. I just returned recently to VW of Salem County to check out the Tiguan. No, I didn't get a new vehicle much do my dismay, because as of tomorrow I will be unemployed. But I must say, Eric will always be my go to salesperson! At my age and experience, at least the men that work here actually acknowledge you and don't ignore you if there isn't a MAN accompanying you.
Used car purchase - Bobby2011
I recently ordered and received an LExus LX 570. The sales person was very helpful in my questions and concerns. The vehicle depicted online was just as it appeared upon arrival-beautiful. The transaction in terms of paperwork was also very efficient and dependable. Lastly, when I learned that a spare key was misplaced/list in transit, the dealer purchased another one at their expense without delay or any issues. I also received a new set of car mats. I was skeptical about ordering online and receiving any representations by the Paul Miller personnel . However, I was more than pleased with the ENTIRE purchase process. The dealer exemplifies professionalism from the sales team to the Sales Manager.
Quick appointment - Jettapilot
My Jetta needed a part replaced and an engine check to rule out damage. I called Jim, the service manager, just before closing and he arranged for service first thing the next day. The parts were in stock and repairs were made--about 2 hours total. As always, Flo came through with a great deal and her super personality, always doing the best for the customer!
Not professional - lubad
I put a $500 deposit on a vehicle in January 20th with promise that the vehicle is going to arrive between January 26 and February 3. On February 17th I decided to buy from another dealership that had the vehicle of my choice in stock. Since February 17th I'm waiting for my security deposit back. No response to my emails. When I call they tell me another department is dealing with it. Today is March 7th and I still don't have my $500 back.
The owner Kenneth Gessinger I reported to corporate today! - VW
I purchased vw license plate covers. They didn't have the correct hardware to attach. They left my license plate hanging loose. I explained this to owner ken gessinger. I told him I was going to write a letter to Vw. Ken must have been having a bad day and across the floor in front of customers and employees told me to blow it out my xxx. I reported him to corporate and will tell everyone I know on Facebook or otherwise never to use this dealership!
Get your act together - Dont Do IT
i Ipurchased a used vehicle from Denis, Who is no longer there along with Melissa the GM, gee I wonder why. I was waiting for a part on back order for 9 months. I went to another dealer to see if the part was available,which it was. I went back to them and told service and parts dept. the part was now available. I took them another 3 weeks to get it and failed to notify me the part was in I made numerous trips and phone calls and service and parts could not get together and set up arrangements to notify me. I went to parts and got the part myself and said I would take care of it. They suck.
Great buying experience!!!!! - Jimmy DeVaul
I purchased a 2017 Jetta about a week ago. I love the car and can't say enough about my salesperson Justin. He was upfront and gave me the bottom line price!!!!! I was very satisfied not being given the runaround!!!! In fact, I wanted a particular color and he found it for me at no extra cost!!!! It was such a positive experience a bought a second Jetta for my son!!!!!! Thanks to the managers Paul and Anthony who made the process go so smoothly!!!!
where is my windshield wiper blade? - leetony10
All service seemed to be good until I drove off... and I notice I only have the driver's side blade on...
I called the service and they transferred me to the service manager...
all he had to say was that I did not have the blade when i drop off the car...
it was raining when i dropped it off... and all wipers were fine...
only when the car was in service the passanger side blade was missing...
service manager blamed me for bringing the car without the blade...
when i kept explaing this service manager sarcastically says that then his guys were wrong...
since i DO have $44 bucks to spend on blades, i did not want to keep on fighting this guy...
good luck THREE COUNTY...
PS: everybody else at the dealership were good... shuttle driver, casheir, etc
They advertise one price and when you get there, the... - manny1957
They advertise one price and when you get there, the price is higher! The car wouldn't even start!! Waste of time!! Go elsewhere! They don't have financing or accept credit cards either.
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