Tremendous hospitality and professionalism - Mark B
Working with Debbie at Flemington Audi was unlike any other car dealership experience. She was friendly, courteous, detailed in all aspects of the process, and she found me the exact options/color that I wanted for my new A3 Quattro. Most of the process was over the phone, except for the pick-up. She couldn't have been more on top of everything. She stayed late to accommodate my schedule, since I traveled from NYC after work to pick up my car. The entire team, from the management to Debbie to finance was more like a hospitality company than a car dealership. In fact, I work in the travel industry, and I can tell you, I have rarely come across even a hotel staff as hospitable as the team at Flemington. Everyone showed genuine appreciation for my business. I just wish I lived closer, so it would be convenient to get all service done at Flemington.
As long as I'm driving an Audi, Porsche, or VW, Flemington will be my go-to dealer.
Excellent Sales, Service & Management at World VW - Christa Riddle
Joe Scarpino handled every phase of my sale with the best possible customer service: accommodating, enthusiastic to please, friendly, and knowledgeable. Very impressed! I highly recommend Joe! This is my 3rd car from World VW, and they are tops when it comes to service and taking care of their customers, from purchase through service. I have never been disappointed at World VW, highly recommend them, and will continue to keep them as my dealership. It is a great feeling to know you got a good deal on your purchase and will have excellent service, both for maintenance and any problem that may arise. They have always done right by me!
Service call Audi a4 - HappyMan
They diagnosed the problem,didn't overcharged me,explained the cost of the repair,and washed the car too! Very Very Good!I recommend the dealer!
Best experience in a car dealership - Dilip
Bill Taouch is one of the best car salesmen out there. They should find a way to clone and distribute him to other dealerships. That way, all of us can have an uniform experience, but who am I kidding..
Anyway, this dealership is other worldly. We were extremely happy to walk away with a VW Passat. They even went to the trouble of patiently searching for the color we wanted and getting it for us from another dealership.
Would recommend to anyone in a heart beat.
No Regrets! - Liv2glitz
I looked at Audi back in 2003 when researching a new car. Back then, most luxury dealers wouldn't give me the time of day much less take me seriously about buying one of their cars. I was even asked by one dealership if I was lost and actually refused to let me talk to a salesperson because they didn't want me to waste their time. Audi treated me very well but was out of my price range.
After owning 3 BMW's I knew it was time to go back and make the leap. Juno, Claire, and Tom at Princeton Audi made it easy! They treated me with respect and gave me the time I needed to make my decision. They even went and found me the car I wanted since they didn't have one on their lot. It's only been a week and a tank of gas, but I am so happy with my A5.
Happy Customers! - Her First Car
Bought our daughter a 2016 Jetta Sport from Pete Capriotti and had a great experience. He was extremely knowledgeable and comfortable to work with. We are so pleased we came to Hamilton VW- and her new Jetta is just beautiful!
Outstanding Experience! - S.Ferrari
I visited the dealership numerous times, and I was always greeted like it was my first day entering the establishment (very impressive!!!). I had the pleasure of meeting most of the sales and service staff. Customer Service skills ARE at its fullest, from beginning to end. The sales staff's accuracy of details on the vehicles is magnificent . Sales representatives are very knowledgeable on each type of vehicle and know how to match the customers' needs or desires with the vehicle that will fulfill such. Mr. Corin Polanco's vast experience made MY experience a pleasurable, gratifying one. I highly recommend East Coast Auto Mall, not only for their vehicles, but for a reliable, honest and dependable guidance when it comes to purchasing a vehicle. Mr. Polanco extended his services even after the purchase was made and very clearly answered all questions or inquiries that I had. Undoubtedly, I will purchase another vehicle from East Coast Auto Mall. Thanks-a-Million !!!!
New Car - RG
My experience was excellent and I got a great deal. I would recommend buying car from here. My Sales Person Jason was fantastic, and very helpful!
Easy and Enjoyable New Audi Purchase - Jzambriczki
Recently purchased a new Audi from Chea Jones at Cherry Hill Audi. I was incredibly pleased with the entire process, which Chea made easy and enjoyable from start to finish. He was professional and a pleasure to deal with. We will certainly be returning to purchase another Audi from Chea and the Cherry Hill team.
Excellent - Bob V.
The best experience I ever had buying a car.
Honest, fair, friendly and no pressure.
Go see Jack in sales. Gino the GM is great
and Sean in finance was helpful.
Plus they support a great cause,
Children's Hospital (CHOP).
Great Customer Service!! - Caridad Infante
I recently visited Linden Volkswagon it was my 1st time purchasing a vehical from a dealership and I was very pleased with the service. I would recommend Linden Volkswagen to may family and friends.
Salesman, Alfredo, won my business back! - Herbie#4
From the personable welcome;through negotiations; to delivery of car - Alfredo was a pleasure to deal with. Attentive and knowledgeable, he even worked with me on his day off! Very pleased with the deal he worked out with the Scott, the manager. This dealership is lucky to have such a great salesperson and because of him an extremely satisfied and happy customer.
Great Experience - Rld
Awesome experience. Andy Amato did a great job in getting us in the car we wanted. This is our second car purchased from him. Thanks!
Tonya Mears - Mandy
Tonya was very knowledgeable regarding the vehicles she showed me, She was friendly and helpful and not pushy or aggressive. Tonya was very concerned and sympathetic and went out of her way to help me during a low sugar incident while in the show room. .She made the transition from one vehicle to another very easy and I would advise anyone looking for another auto to see Tonya FIRST..
purchased 2015 vw Passat - ed corporate jet mechanic
awesome experience, from the moment you walk in door with Damaris at front desk to Doug in sales. It was a refreshing experience where there was no pressure and they gave me several options and gave me what I required for my trade in vehicle. Greg King the sales manager treated me like a family member, he truly is the nicest sales manager in the whole tri state area. I went to a few different dealerships and was not treated as good as I was here at Jack Daniels Vw.
I will reccomend the dealership and Doug and Greg to anyone looking for A new or used vehicle. I also am very happy with the 2015 Vw Passat, what a awesome machine! the gas mileage and turbo engine power and roomy and comfortable seats make for an outstanding vehicle. I would recommend the passat to anyone.
Super Salesman++ - josmamajuana
I am in sales myself so I understand how retail works.
It's all about customer service.
My salesman, Nick Malanga has it down to
a science. He did everything we needed to
make a smooth transaction.
2016 Passat - Angela
I would to thank Ray and Darius .Being such good saleman helping me with buying my second
Passat .they were very kind and patient.As I made up my mind.And thanks to the rest of staff
All were great
I love my passat...............
Trustworthy staff - Usedcarbuyer
I recently purchased a used Jetta. With the help of sales person Phil, my experience went very smoothly! I would absolutely recommend this dealership to others.
Great dealership - PProulx
I had another dealer from Bridgewater NJ offer me almost the same deal but Trend Motors sales rep Justin David sealed the deal for me. He was a true professional and it was because of him, and ONLY because of him, that I got the car from Trend Motors.
Purchase of New VW Passat and Excellent Service Dept. - jaybee
Excellent selling experience. I had already heard good things about Gensinger and had serviced my daughter's VW New Beetle there previously (very high quality diagnostics and excellent repair job - after 2 tries at another repair shop). Aika was our sales person and she was very helpful. We are considering buying a second car and won't look elsewhere. 2016 VW Passat. Very nice ride and nice looking interior and exterior.
Customer Service totally lacking - 0 Stars - Jacqueline D'Amore
Kept waiting 30 minutes for a scheduled appointment with the GM. Seriously not good customer service to keep an upset customer waiting. Spent another 40 minutes discussing my entire experience of purchasing a vehicle and my dissatisfaction with the treatment I've received.
She promised to phone me following week, no call. I phoned 2 weeks ago, but the GM wasn't in. I let the receptionist know that I was expecting a call the previous week, and wanted Melissa to call me. No call 3 weeks later! (Customer Service 101 basics.... keep your promises to your customers; when you say you'll do something, do it!)
This sub-standard customer service from the GM is just continuing the service I have received to date from the sales team and now the GM herself.
Now it seems, I'll have to take more time out of my schedule to reach out to the owner and schedule an appointment with him. Too bad. This could have been resolved with an acceptable response from the GM in a return phone call she promised to make.
Great VW Dealer - Katrina
My brother and I took my parents to Burlington VW and got a terrific lease deal on a brand new Passat. The salesman Sebastian was very knowledgeable and patient with mom and dad. I would recommend this dealer and Sebastian to anyone looking for a fair deal on a VW.
Great customer service - Passat67
This dealer was by far the best around. My salesman was there victor giusfredi. He was extremely knowledgeable about there product line. I would recommend this dealer and salesman to anyone. I will definitely be going back in the near future to purchase another vehicle
Bait & Switch -- Sold vehicle "just" before we arrived. - z0lt3c
The terrible rating of this dealership should have been an immediate red flag, but none the less I made an appointment to view a used vehicle at Openroad VW today. Spoke w/ the salesman at 9am to confirm availability and then again at 11:30am to confirm a 12:30pm appointment. When I got to the dealership, as agreed and confirmed, I was told the vehicle was sold earlier in the day. Of course they offered to show me similar vehicles all $1,000 to $1,500 more then the one which was advertised and discussed via email. Classic bait and switch tactic, advertising one vehicle at excellent pricing only for it be "recently sold" and then trying to substitute a vehicle with much less favorable pricing. A complete waste of my time, unprofessional and downright sleazy. I bought a vehicle from Flemington VW instead. Avoid these guys at all costs.
Got screwed! - Vena
It all seemed great. We bought a used 2008 Jetta. They really pulled some strings to get us in the car. They helped us out with our credit problems. They gave us a 30-day power train warranty, but we turned the $500 additional warranty because we could not afford it. Well, we have had the car 2 months to the day and the last week it has been undriveable because it just died and we had to have it towed. Now we have $500 worth of repairs to pay for that we cannot afford. We called them for help and they sent us to the finance person who pretty much blew us off and sent the call to the service people, who obviously could not do anything without her say so. So thanks for nothing VW of Salem County!
They advertise one price and when you get there, the... - manny1957
They advertise one price and when you get there, the price is higher! The car wouldn't even start!! Waste of time!! Go elsewhere! They don't have financing or accept credit cards either.
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