Great experience, very fast process. - pJeep123
First time leasing a car and this dealership made it a very smooth transaction. Test drive was quick. Paperwork did not take very long. Being able to get financing through a bank however did take sometime even though I had perfect credit however the finance managers worked with me and got me a bank to work with. Car took some time for pickup even after I came back after a few hours however it wasn't too bad. Definitely will come back for another lease in the future and will recommend to friends.
The best car buying experience I have ever had... - Flo
Let me begin with saying that 5 stars is NOT enough to describe the highly professional, courteous and most importantly NO PRESSURE sales approach I experienced when buying my new Jeep. I have a Jeep dealership in my home town, but came to find Arroway CDJR through both the Costco Auto program and Kelly Blue Book cash offer sites. Although this dealership was further away, the trip was well worth it!
My first encounter was with Joe, the Internet Business Development contact. I was taken back by just how polite he was, and how I felt ZERO pressure to come in to the dealership. My salesperson Anthony was fantastic, attentive and patient both on the phone and during my two visits there (the first to test drive, and today to pick up my vehicle). He was diligent in explaining every vehicle option, as well as really listening to what I needed as a customer. Even on his day off he was quick to respond to my texts and calls. I never felt like the sales team was inaccessible.
I was trading in a BMW as part of this deal. I obtained a KBB cash offer prior to arriving at the dealership. The sales manager Chris took time to look over my car, and although he stated other dealerships would lower the value of my trade due to additional nicks/ scratches, he honored the kbb offer telling me "it is the right thing to do". I have never heard a car salesman say those words!
Mitch, the finance manager, worked TIRELESSLY to get me a great finance rate.... even better than I could get with my own credit union. I appreciate that he took the time to really understand me as the buyer and how important getting a great finance rate was in this process.
In all I walked out of Arroway CDJR feeling A) I got the best possible price for my Jeep; B) the best possible price for my trade; C) the best possible APR WITH rebates and D) I was treated with such courtesy and NEVER pressed to make decisions as other dealerships would. I felt like a human being, and not a sale. This is the most important thing for me as a consumer and it was really appreciated.
Thank you to the fantastic staff at Arroway CDJR! You have changed my perception of the auto buying experience. Keep up the great work!
new jeep wrangler - jeep
Down Jeep had the wrangle i wanted. Drove from Albany Ny to look at it on 8-13-16 and picked it up on 8-16-16 nice dealer ship large inventory.
Polite, Respectful, and No Pressure - Greg
It was a pleasure dealing with Carlos. He was friendly, polite, and respectful and which made me feel comfortable throughout the process. I would definitely recommend him to any of my friends interested in buying a new Jeep/Chrysler.
Sales great, service dept not so much - mcaligiuri
I purchased a 2016 ram 1500 from Browns a month ago. Rob Riker is a great salesman. He made the car buying experience painless and actually enjoyable. I highly recommend him when buying a car. The service dept however is another story. The car had a scratch on a console that needed to be repaired. I even had paperwork stating this to be repaired after the sale, known as a "we owe". I called over 5 times to schedule a appointment, no one could give me a straight answer as to when the part was coming in. I even went as far as to provide the part number, offering to install myself and it was $23 list part. Never received a call back as to when to bring it in and if a loaner was to be provided. Highly unorganized and unprofessional. Disgusted I purchased the part myself because I would rather spend money than be frustrated with incompetence. Buy your car here from Rob and look elsewhere for service.
Great experience - MwCOG
Salesman Bill Knight was very friendly and welcoming. I was shopping around for a new lease and this turned out to be my first and only stop. I walked out with a new Jeep. Bill Knight A++
Excellent service with All involved - Chris
Excellent service with all involved. Alex did a great job getting things rolling and putting me into the right truck. Gave me a few options and went with the best value that fits my lifestyle.
Great Experience!! - jbocc133
The staff at Croton Auto Park was helpful and a pleasure to work with. Not your typical car buying experience. The salesman Carl was knowledgeable and extremely helpful while trying to choose the right vehicle for me. He was there every step of the way and was very accommodating . Chris helped to make the pick up of the vehicle run smooth and was very thurough while explaining all of the paperwork. I would highly recommend anyone looking for a new car to visit this dealership. I certainly will again.
Thank you Anthony! - lann23
We decided to lease a Jeep and having never leased before Anthony was extremely helpful and very accommodating with what our needs were. I would highly recommend him to anyone who is looking to lease or purchase a new car.
Excellent Dealership and Excellent Sales Experience - MrEscobar63
I recently purchased a Jeep Compass from "The Rock" and must say that not only am I satisfied with my purchase, I am also beyond satisfied with my experience while purchasing. Perry Vrionides was my salesman and was kind, gracious, understanding and extremely knowledgable. There wasn't a question that couldn't be answered and he worked diligently with my family and I. I have nothing but praise for this dealership and for Perry. They've made a customer for life.
Amazing and very friendly - Jeepgirl.madia
They have always been able to help me. They explain every step they're taking and very quick to answer all of my questions. The staff is very friendly and welcoming.
"I Love My 2016 Jeep" - Ray-Tyler
Kief Sakeif was excellent I said it once on paper review and I will say it again. Not only the jeep he sold to me amazing he equal in his profession. All the way Sakeif Kief score a strong 10 in all areas.
I love my car! Thank you ........
No pressure. Very proffesional - Jeeper
This is the third vehicle I bought from smithaven Lewis and the staff were friendly the whole experience was positive and will be recommending this dealership to our friends.
Tom Caforio did a super job again. - wiseddie
This was our 2nd time we bought a new Dodge Caravan from this dealership. Tom has always been good with us, His approach was never too pushy but considerate of our needs/desires.
Very respectful to their customers - Lauren Steves
To preface my experience with Armory Garage, I had dealt with two other dealerships who I felt tried to either up-sell or sway me into to a vehicle they were currently promoting so my search for what I really wanted continued online. I found similar vehicles at 2 additional dealers but they had higher miles and higher prices. Then I found Armory online and started dealing with Patricia, who was very helpful and had quick and direct responses. She referred me to the sales team and I met with Haman Sanders in person. Since I had done a lot of previous research on the type of vehicle and amenities I was looking for, I knew exactly what models I wanted to see. I also had to drive and hour and a half to get to Armory and Haman was completely respectful of my time, my knowledge and my needs. He was kind and helpful and even when I had to go through this process with my crying baby and rambunctious 5 yr old son. He is a class act! I would recommend Armory and Haman to anyone who wants to be treated with respect and made the car buying experience so easy and enjoyable. Lets face it, making a major purchase is a big, expensive deal and with both Patricia and Haman, there was no B.S., just straight forward and reasonable. I say this because the dealership I went to prior basically tried to give me tips on managing my money so I could afford a higher payment on a more expensive car that I didn't even want to look at in the first place. So again, my needs were met with respect and reasonable, direct answers...no BS, just great service!! Thank you Armory!!
Exceptional Customer Service - Triniman
I would like to thank Michael Vigorito for taking care of all my needs on my used car purchase. He is very professional and understanding, and always puts the customer first. I would recommend anyone to go down to this dealership for an exceptional buying or leasing experience. Thank you again.
I came back! - DCR
I had a great experience when I purchased my last car at Cortese three years ago so I came back. Rick Riola bent over backwards to find the car I wanted in my price range. The whole process went as smooth as can be and I love my new car!
Lease jeep compass - Diana07
Jaime Yelling was very helpful in getting me into the perfect vehicle for me and my 2kids with everything I wanted and needed at a great price.
Purchasing first truck - Ramtruck963
Great experience here at Atlantic Chrysler. Never felt pressured for anything. Highly recommended experience and top notch customer service. I would rate their service an A Plus. My dealer Julio was very informative and helpful. I am very happy for my new truck and extremely happy with the service I received.
Great saleswoman!! - VictoriaB10704
I went to CENTRAL AVE JEEP to lease a jeep. My experience was phenomenal! I dreaded going to car dealerships because I always felt taken advantage of. To my surprise, this dealership was the complete opposite! Felicia my saleswoman was so nice, friendly, knowledgeable, and not pushy! The process was extremely quick, even though I had less than perfect credit, and I love my new jeep! I would absolutely ONLY go back to this dealership! Felicia was great! Thank you CENTRAL AVE JEEP!
Journey from Lymus - Jackieg4710
Lymus was very helpful and knowledgeable about picking the right car. It was a comfortable and quick expierence. It was a family orieniented experience. Thank you Bayside dealership for helping us pick the right car.
I came here sad and now i'm happy and glad thank you Neil It - Biggod9
My wife and I have been dealing with Neil for several years. He always gives us a fair deal. We have also referred friends and co-worker's who were extremely satisfied. And today I drove in sad and drove out glad!
I came in thinking I was getting a preowned car and left with a 2016 Chrysler.
Thank you Neil you're the MAN!
Superb expierence from begining to end - Icculus
I arrived at Joe Cecconi's, and was pleasantly greeted by Mr. Carlos Hernandez. He understood what I wanted and helped pick out the car that suited my expectations, and he also got me a great deal! I will without a doubt be back in hopes to seeing Carlos the next time I am in the market for a new vehicle.
Too Easy - NYC Boldest
I went to this dealerahip last year and i wasnt satisfied with my experience. However, my experience yesterday was the total opposite. The entire staff seemed friendlier and professional. No pressure, lots of information and overall a great deal. I would personally like to thank Ali for his professionalism and for making this a painless smooth transaction. I purchased a new Jeep Grand Cherokee and I am %100 percent happy with the deal. This business has done a complete change for the better. I would definitely recommend this place to family and friends. Ask for Ali, you will not be disappointed
First Time Car Buyer - mseferaj
My sales consultant; Alex Fernandez, made my experience as a first time car buyer so knowledgeable. Phenomenal service and respect from everyone here. My kids and I had a great experience, made us feel at home. Thank you so much.
Walter Parker, awesome salesman, Great experience! - Dannyj14
First time buying a jeep! Love it! Great car and very professional salesman. Walter Parker made it seem like a walk in the park. Very polite and answered every question I had. You want a car? This is the guy to see. Very perfect example of how a professional salesman should be be!
Straightforward and Hassle-free - JS
Mr. Rivera was knowledgable and helpful. The entire process was smooth and painless. I bought a Wrangler three years ago, and recently leased a Grand Cherokee. So far, I have been completely satisfied.
A fair deal! - Larry Northcote
Worked with Keith Freda on my 2016 Jeep Renegade, He was very knowledgeable and as I had a specific model and color in mind they he did not have in stock, he made arrangements with another dealer to get that vehicle for me. I also had to come out of my current lease 5 months early. Keith made everything happen as promised and with no hassle.!
Going above expectations to satisfy a customer. - Karentony
We just recently decided to purchase a vehicle, n for some reason we we're not to happy with the deal. And later on Louis Acosta a sales professional together with JFK financial agent found a way to get a better deal we couldn't refused. Now we are so happy with our vehicle and the deal they put together for us. I will definitely recommen this Dealer. Thanks for going beyond expectations.
Serviced car when no one else would - Sahar Bethaney
This morning I started calling dealerships about the flat tire on my 2016 Jeep Grand Cherokee, purchased in May from East Hills Chrystler. East hills directed me to call my warranty manufacturer, they directed me to call bayside, bayside told me they could change the tire Sept 14th (in close to 3 weeks?) the next dealership told me next week...I spent two hours on the phone trying to figure out what the issue is in getting a stupid tire fixed, that I pay $50 a month to be completely warranted. East Chester Chrystler got the car right in and out. Were so friendly and easy to deal with. Professional and courteous. Receptionist stayed on the phone with me and helped direct me on how to get in. Literally every single person that I dealt with has been fantastic. I will absolutely come here before anywhere else.
In New York
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