1,405 New York Used Car Service Centers
We will recommend this dealership to any and all who are - mcoil6085
We will recommend this dealership to any and all who are looking for a vehicle. The customer service we received by the salesman and finance office was excellent. We will be returning to this dealership if and when we decide to buy a new vehicle
Top Reviewed Service Specialists At This Dealership
Service Manager
Parts Manager
Excellent service ! - MARISSA.GARAFOLA
Excellent service ! Very knowledgeable and friendly staff. They were very honest and respectful and answered all questions
Customer Service Representative
Assistant Service Manager
Service Advisor
Vert nice people and well organized dealership, great - LUCUISSNOW
Vert nice people and well organized dealership, great mechanics, very pleasant atmosphere and a pleasant wait during my car repairs
Customer service was the best I have experienced in my - markacastagna
Customer service was the best I have experienced in my 25+ years as a BMW owner. My advisor Ed W. took care of me step by step with speed and efficiency. He made sure I was completely comfortable with my experience. Service manager Xavier H. was the most knowledgeable BMW expert I have encountered at any dealership. My vehicle was serviced completely from top to bottom and all repairs/ service performed expeditiously. Overall 100% satisfaction and I will go nowhere else.
Service with pleasant and knowledgeable staff, They went - awalters2
Service with pleasant and knowledgeable staff, They went the extra mile for us ! Very pleased to have them service my vehicle.
Excellent dealership and service center including Mike - Tonester2221
Excellent dealership and service center including Mike and Stephane! True professionals, courteous and honest willing to keep me informed on the work involved and costs.
I trust them completely with my car. - crtsr53
I trust them completely with my car. They all have pride in their work. They do it right.
Service Consultant
Friendly, timely and professional service. - RESILIENT1
Friendly, timely and professional service. The waiting room was comfortable too. It was a positive experience.
Service Coordinator
It was good exp. - HITESHPATEL8419
It was good exp. Very clean car returned. Professional work was performed. Staff was nice.
Everyone from the sales people to the financial people to - CHRISTINE
Everyone from the sales people to the financial people to the service people are friendly, attentive and very professional. I can't say enough about how pleased I am with the dealership and my new Jeep!
SERVICE MANAGER
Everyone is very helpful! - JCROOK72
Everyone is very helpful! The waiting area is clean and comfortable. Snacks & water are appreciated!
I have been working with Matthews since 2003 involving - WLPLATT
I have been working with Matthews since 2003 involving five vehicles. I have always worked with Paul Tierno who has done a great job. Also, the people who support him are great. The service department is also top self, great to work with.
Service Director
I always have a great experience when I bring my car in - mrsenko
I always have a great experience when I bring my car in for service, especially Joe and Jose. Rocky in sales is great as well
Service
Friendly staff, took me in on time, clean comfortable - EYELANE
Friendly staff, took me in on time, clean comfortable waiting area. Finished Servicing my vehicle in 1 hr.
Great customer satisfaction doesn't stop with a good - amyj
Great customer satisfaction doesn't stop with a good sales process in fact I think it starts after the sale closes. That's the case with Mohawk Honda. I bought a car 3 years ago and recently list the title while in Florida trying to trade it in. Mohawk went over the top in particular Liz Deltry and her manager couldn't do enough to help me out including ordering a new title and making sure I received it. Liz should get a huge thank you from her leadership team because it's employees like her that make you want to maintain dealer loyalty, as she went way over the top to help me out with nothing to gain but my loyalty. Huge kudos to Liz and Mohawk Honda for doing things the old fashioned way and the right way!!! Thank you Liz you helped earn my honda business for a very long time!
Parts Counter Sales
Excellent customer service care. - ldash0326
Excellent customer service care. Everytime I bring my Nissan to be serviced it’s always top notch service with a repair. The Nissan staff makes you feel at ease.
Pleasant visit nice staff. - dandollmann
Pleasant visit nice staff. No one likes to go for auto service but you make it acceptable by having a since facility and nice employees
Excelente work lot of respect and discipline I recommend - flechaveloz11
Excelente work lot of respect and discipline I recommend this dealer 100/ percent new place is fantastic ty
I have been coming to this dealership for years and never - Ninelyncr
I have been coming to this dealership for years and never had a problem. They keep you informed, the facility is clean, and the process is streamlined and efficient. The reps are pleasant and professional.
"Awesome service and great people at Nissan! - JEREMYPEEK
"Awesome service and great people at Nissan! The waiting area is comfortable, and I always feel taken care of with a sense of urgency and care. Great job, Nissan team—keep up the fantastic work. Thank you!"
Mike made it easy to deal with. - jfrank6345
Mike made it easy to deal with. Regular text and phone communication and because we had to deal with Germany, he set realistic expectations for the resolution of the problem.
Great to deal with fast service and great sales - olszewski136
Great to deal with fast service and great sales department. Willing to do what they need to to get the deal done.
Parts
Parts Advisor
Excellent and efficient. - gdebotton
Excellent and efficient. The waiting area was well appointed, and the vehicle was quickly serviced.
Very professional they reassured me My car would get - Nfern26
Very professional they reassured me My car would get fixed in a timely manner and they kept their word. Emmanuel is the best !
Christopher Williams is great. - crothwell
Christopher Williams is great. Very helpful and was explained everything my car needed. I will return
The service was done quickly and the service advisor was - NERDWITT
The service was done quickly and the service advisor was friendly and knowledgeable. We will return.
Asst Service Manager/Service Consultant
Very professional, very clean show room . - nicolemarcus45
Very professional, very clean show room . They always get me in when I need my suv needs service
Parts & Service Manager
Everything is great except that my key keeps opening when - SHELLYSBABY2016
Everything is great except that my key keeps opening when I pull it out now.
Service Concierge
We were trying to decide between models and had visited - 9142137771
We were trying to decide between models and had visited several dealers. The sales and finance staff we interacted with were very knowledgeable, kind and patient. They were able to get us into the vehicle we wanted for a fair price
Service Appointment Coordinator
Easy to talk with. - Paul
Easy to talk with. Service is In and out, quick and easy. Good place to go.
Senior Service Advisor
Service Satisfaction Specialist