65 New York Toyota Dealers

Fitzroy Crooks from Lia Toyota is honest and trustworthy. - SuzanneGenovesi

Fitzroy Crooks from Lia Toyota is honest and trustworthy. He works with your needs. He has worked with me and a few family members for years. I highly recommend him.

I purchased a new 2025 Toyota 4 Runner from Della Toyota - Kevin

I purchased a new 2025 Toyota 4 Runner from Della Toyota in Plattsburgh, NY. I have purchased many vehicles in my lifetime and this was as pleasant an experience as I've ever had. Alex Duprey is an EXCELLENT sales rep to work with and Heather Garrow (Finance Manager) was OUTSTANDING! Thank You BOTH.... for making my experience first class. Kevin Norris Essex, Vermont

Friendly atmosphere and everyone is willing to assist. - Chauntelle

Friendly atmosphere and everyone is willing to assist. Clean showroom, bathrooms, there is a waiting room with coffee, water, snacks and the wait time was comparable. I could have been shuttled home and back free of charge, but I chose to wait at the dealer this time.

Have had some issues of late with 2015 Tacoma. - vanziano

Have had some issues of late with 2015 Tacoma. Specifically, mice eating wiring. However, the service dept is always top notch and always fixes these issues promptly and efficiently. My service Advisor Robin is easy to work with and always helpful and accommodating. Same is true with Service Mgr Dominick. That is why I always bring my vehicle to them for service even though I live 40+ miles away. Vic A.

I always have an exceptional experience, when I come to - plmertz

I always have an exceptional experience, when I come to West Herr! Everyone there, are friendly and go beyond to help you.

Very happy with the service they are transparent on - sally2smith4

Very happy with the service they are transparent on pricing and work always completed in a timely manner

Relaxed atmosphere, not pushy, and very easy to talk - DKDAN333

Relaxed atmosphere, not pushy, and very easy to talk to,probably the best car buying experience I've had

Great experience, Jon Granger was a pleasure to work with - Smalley46

Great experience, Jon Granger was a pleasure to work with and went above and beyond to make our purchase a positive experience. We purchased our last car from Hoseltons also and had the same experience.

The whole sale of the Toyota Sienna LE went very - Zang

The whole sale of the Toyota Sienna LE went very smoothly. The salesperson Luis Cedeno from Toyota of Manhattan was very professional, respectful, and efficient. We got the price for the car as promised. Will definitely send more friends to Toyota of Manhattan for the business. Thank you , Luis.

I had a great experience with prestige Toyota. - ashleysoccer01

I had a great experience with prestige Toyota. Great experience from walking in to walking out thanks to Noah!

Professional and reliable service and sales departments - alanrae

Professional and reliable service and sales departments over a period of more than ten years.

My experience at this dealership was amazing ! - Savannah

My experience at this dealership was amazing ! My Husband & I walked in and everybody was warm and inviting!! I was greeted at the front desk by a young lady and she directed me to an available sales rep and I met Arvind! He was so attentive and personal ! He pointed us in the right direction! We are now working with Arvind on a preorder Escalade !

Dan Miller did an excellent job. - gscott50

Dan Miller did an excellent job. He worked hard to find us a vehicle that fit our requests and spent a great deal of time explaining all of the features in the car. He was always ready to do whatever was necessary to make us satisfied. This was our second time working with him and we will definitely be back again.

Just purchased my Toyota Tacoma from Plaza Toyota . - Fgrassellino

Just purchased my Toyota Tacoma from Plaza Toyota . What a great experience I had the customer service was Excellent my sales rep Alex was awesome and had a lot of patience with me and also got me the exact pick up I was looking for . Also, his manager Moe Was Awesome and very helpful he took care of me the whole 9 yards. Alex was amazing explained everything thoroughly And gave me an excellent deal. thank you Plaza Toyota For having a great team like this!!

This is the second time I have had a situation with the - tradesman77

This is the second time I have had a situation with the Service Dept here and there won't be a third. I Scheduled an appointment for 3pm and my wife arrived a half hour early, then service person tells her that they can't look at the problem with my 4 runner because they are back log. She took time off from work to make the scheduled appt and drove 45 mins from home for nothing. Again, we tried to give Fox our Business because it is closer to home. we will go back making the 90 min drive to Hoselton Toyota in East Rochester where we should of Stayed - GOOD RIDDENS -

Twice now we have made an appointment to have our car - rowbert22000

Twice now we have made an appointment to have our car looked at for some kind of noise in the front end and both times we have been told upon arrival. Ohh this is a scheduled drop off. NO, IT IS NOT and nowhere does it day drop-off in the scheduling of this. We live over an hour away and only have one car. Even after being told this ridiculousness we asked if they could at least run tge diagnostics on the car so that we could make a better plan to bring it back for the repairs (which are covered and why they are screwing us around) but they couldn't take 10 minutes to help us. When asked about using a rental car we were then told no, we only do that for long term repairs. Well maybe you should've taken a look at it!! Very unprofessional and thier customer service sucks!!

Great place to take your Toyota. - Marci R

Great place to take your Toyota. They were able to fully fix my car issues, despite some complications along the way. Justin (the Service Manager) was great to work with and I would highly recommend them to other Toyota owners.

Bought a 2024 Toyota Camry SE from Wyatt in January great - Randy R.

Bought a 2024 Toyota Camry SE from Wyatt in January great guy and gave me a great deal and very fair with my trade-in

I've been going to this dealership for 10 years now but - Tjmccall9871

I've been going to this dealership for 10 years now but I'll Never go back again. My last 3 experiences with the service advisors have completely changed my opinion from being honest and upright too deceitful and dishonest. They've completely lost my trust.

I purchased a car from Riverhead Toyota very recently, my... - gajh2014

I purchased a car from Riverhead Toyota very recently, my salesman was Ali Shah. Ali was very, very helpful in my decision to purchase a Rav4 vehicle that was for sale at Riverhead Toyota dealership. The first thing was the dealer location was approximately 2 hours driving distance from where I live. I asked Ali if he could send me a phone recording of the car and he did. I explained that the distance was a barrier to the sale because if I didn't like the car or something went awry with my trade-in purchase, I could have taken a rather long trip for nothing. Ali obliged to drive the car to me. After seeing the car on video and reading the Carfax report everything looked great. I also provide photos of my trade-in vehicle and it was also in pristine condition. Ali dropped the vehicle off to me, we did the paperwork and exchanged keys and I have to tell you I got the car of my dreams only because of Ali. Thank you, Ali. I will always remember your professionalism and dedication to your trade. You deserve awards in your field, in my humble opinion. Gerard H.

I found a new grand highlander from them, I called them - w grove

I found a new grand highlander from them, I called them and asked if they would sell out of state. They said yes. They sent me an email with detailed pricing. I asked to put a deposit on the vehicle, which they said they can’t do until it is in freight mode. I said Ok, call me asap and I will put it down immediately. They just called me and told me that the vehicle had been sold to someone locally because those people are allowed to put down a deposit. I specifically asked them if they would sell this vehicle to someone out of state. Don’t appreciate being lied to by Kimberly Taylor and the sales managers at Williams Toyota of Binghamton.

2017 Toyota Tacoma - Phil

Great Service, they tried to talk me into buying the Tacoma. Explained everything out fine and made me feel right at home. Great vehicle and great price,

(I don't know who I talked to; I clicked on "Ryan Cassidy - NoMoreNorthtown

(I don't know who I talked to; I clicked on "Ryan Cassidy because he was the only one listed under "Service." Whoever I talked to was supposed to be the service manager). My wife, who is elderly (as am I), took her car in because her horn stopped working. TWO THOUSAND SIX HUNDRED FORTY THREE DOLLARS LATER, she got her car back. The service manager said the cost was her fault because she accepted it. "She could have gone somewhere else or bought another car." And if she doesn't understand cars, I "should not have ALLOWED her" to bring it in !!!!!!!!!!!!

Tom Sedor was 100% from the very start! - crog2013

Tom Sedor was 100% from the very start! Tom educated me about the car and made me feel so informed of my purchase! Tom is the best!!!

I brought my 2007 Prius for a routine brake actuator - Michael

I brought my 2007 Prius for a routine brake actuator replacement. On the day of my appointment I show up to their service department. They tell me they don't show an appointment for me. I then show them their business card with the appointment date and time written by them. They then take my car in. A week later I get my car back. After paying $3000 plus for parts and labor they pull my car out. I immediately see the warning light illuminating on the dashboard indicating a problem with my hybrid battery system. I inquire the service manager about the warning light. He tells me that due to the age of my car, the hybrid battery failed and that I would need to pay to have it fixed. I never had an issue with my hybrid system so I'm very skeptical about the manager explanation. I tried getting an answer from Toyota corporate and their customer service, but nobody can explain why I wasn't told about my battery problem before they started working on the brake actuator. I would had never authorized their service department to continue working on my brakes if they would had told me that I had a major issue with the hybrid battery.

Undisclosed Hidden Fees were to be added at checkin. - No more Toyota’s for us

Undisclosed Hidden Fees were to be added at checkin. But asked for a cost estimate before service was even scheduled.

They told me about a car I was interested in and 29... - lancefreudiger

They told me about a car I was interested in and 29 minutes I called back to discover it was “sold”. They told me about another car. When I checked online I found that it had the same VIN and mileage as the first car. When I called to question this he hung up. I would say it’s a case of bait and switch.

I purchased a 2023 Toyota Prius Prime XSE in November - rakornbl

I purchased a 2023 Toyota Prius Prime XSE in November 2023. The dealership failed to notify me that there were no snow tires available for this car when I purchased it, and I live in Syracuse, NY, which has one of the snowiest winters in the northeast. I have owned Prius's since 2006 and learned that snow tires were essential for navigating Central New York roads in the winter. I researched and discovered that I could create a snow tire that fit the car by combining a certain size tire and hub. I got the dealer's parts department to order the tires and hubs I selected and they ordered the wrong hub and had to reorder it. They finally got the order right and installed the snow tires. After the tires were installed, the TPMS low pressure indicator lit up. I brought the car back to the dealer and they told me that they failed to order the correct TPMS sensors for the snow tires, and had to order the correct ones. In all, I made 3 extra trips to the dealer to get snow tires put on my new car, but my main complaint is that the car was sold to me without telling me that there was a problem with snow tire availability. In addition, the cost for the custom-made snow tires was substantially more than if I had snow tires already available for the car.

Met with Kattlyn H to look into purchasing a new vehicle. - lwalsh

Met with Kattlyn H to look into purchasing a new vehicle. I am just looking and comparing at this time, and I was so glad tis woman knew what she was talking about. Seems so experienced and friendly. Hope to come back and make a purchase in the near future.

Dave Bosworth completed our purchase of a 2025 Toyota - Judy.black3901

Dave Bosworth completed our purchase of a 2025 Toyota RAV4 in 24 hours. He took great care to complete all paperwork, registering, and obtaining insurance cards from our insurance company. The dealership made the experience hassle free on our part. I appreciated having my phone set with the car and Dave's tutorial with the technology. He even sent a thank you note. This is the 4th Toyota I’ve purchased from Steet Toyota in Johnstown. I highly recommend them, that’s why I returned for this purchase. Judy Black