The service and attention the team at Hyundai in - hwalker937
The service and attention the team at Hyundai in Beavercreek, Ohio consistently delivers to their customers is the barometer by which all other car dealerships should measure themselves by. Two months ago, I totaled my car that I had leased from this dealership just two years ago. I walked in and sat with the finance manager Ozzie Rached who just hugged me said they would take care of me. Mike Lewis, unbelievably patient, spent hours helping me with multiple questions and concerns on three different occasions. I selected the exact car I wanted but decided to keep shopping for a few days and went to seven other dealerships in the Dayton area. Not one of them welcomed me they the people at Hyundai. I did find a few cars that I liked as well as the Hyundai I had previously selected, but the way I was treated left me fearful that I would not matter to them and my car and I would be treated like just another business customer. I did not have money for a down payment or even my first car payment. One of the Hyundai managers paid my first payment on my new car and I hate that I cannot remember his name! There was an entire team of people who worked and helped me, most whose names I cannot remember because I forgot to ask for their business cards. I felt supported every instant I was there and even though I had not filled out the survey within the first 30 days, they still continue to treat me like I am part of their family.
Read More