The entire staff was friendly and not pushy/aggressive to - time_pointed_25
The entire staff was friendly and not pushy/aggressive to sell you something you don’t want. Theo was awesome to work with. Straightforward, upfront, and none of those “tactics” you encounter at other dealerships.
It took about 6 weeks for my vehicle to come in and what was agreed to 5 weeks prior (including trade in value) stayed as agreed upon.
Can’t say enough about Theo and his friendly demeanor. He listened to what I wanted in an RX and didn’t try to sway me or sell me anything more than what I wanted.
Kaleb in the business office (closer) was organized and said the whole process would take 7 minutes. Again, no aggressive tactics to sell additional warranties or anything. He showed us what was available and we politely declined and boom, onto the next form to sign. We were done in the 7 minutes Kaleb projected.
I will definitely buy my next vehicle here and go through Theo.
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