709 Used Car Dealers near 92832near 92832

Yesterday, I brought my 2023 Q5 to Audi Pacific Service - Calbear92

Yesterday, I brought my 2023 Q5 to Audi Pacific Service since the power telescopic tilt button on the Q5 was not in its proper position- slightly depressed in and angled down so one could not lower the steering wheel. I only chose to go to Pacific since it was the closest dealer in the rain and they said getting a loaner “hasn’t been a problem.” [Background, car was at Audi Long Beach the day before for oil change, but I forgot about the steering column button issue]. Upon arrival to Pacific in Torrance, I was greeted and met Service Advisor, Jonathan. He seemed nice enough. Once I told him of the main issue- he went to physically inspect it and got the shop foreman to look at it to see if it was something easy to fix. [and another on-going MMI and Bluetooth issue that’s known across most Audi platforms.] He came back and said that it looks like “outside influence” and that’s not under warranty. It would cost $310. “If it was something easy to unbolt a screw, I would just do it for you, but you have to drop the entire steering column.” I declined. He also said that if your car was just at another dealer- you should go back to the selling dealer (not possible since in San Diego) or the most recent service dealer since you have a relationship with them on THIS car. This button is on the lower left side of the steering column and slightly recessed. One of the clips on the inside was not holding it in proper position, but the inuendo that “we” broke this is absurd. There’s no physical damage. This is the 1st time (and likely last) that this car has been brought to them- I had a terrible experience with a previous service writer several years ago on my eTron SUV where I asked for my keys back and would not return while he was still working there. I will appreciate Jonathan's frankness. He said that I should take the Q5 back to Long Beach or BH since I have had the car serviced there before and since I have an established relationship with them on THAT car- they had more leeway to offer “goodwill” and cover that issue. I was shocked that when he told me that the button was now inside the steering column since the foreman pushed it in while trying to assess. When I actually got into the vehicle- there was now an open hole in the lower steering column and a loose button. Since this was caused by the foreman and it was returned this way- this is not returning the vehicle in the same condition as it was brought it. Not taking responsibility since I declined their $310 charge. Not acceptable. What’s more outrageous- I took Jonathan’s advice and went back to my regular service advisor at Long Beach today. (Charles is awesome!). He not only greeted me when I pulled up- he already saw my note- personally took the vehicle straight into the service. In 15 minutes, the car was ready. Not even paperwork needed since it was a single Torx screw to remove the lower steering column plastic panel and put the power control button back into proper place. I even got a snack in their new comfortable, location. Moral: stick with Audi Long Beach for your Audi service needs.

Very friendly good price Good explanation. - stigma0115

Very friendly good price Good explanation. Lot of choice to pick the car. Definitely going back next times

This dealer provides prompt and professional service. - Steve

This dealer provides prompt and professional service. My service advisor, Chris J, did a great job answering my questions about the factory recall and keeping me updated on the progress of the work being done. The service team completed the work quickly

Very professional and friendly staff. - gibe1918

Very professional and friendly staff. Very clean environment . Josh answered all my questions and updated me On how long the process takes to complete. Kudos, awesome job!!!!

Very understanding and awesome ppl helped me with every - benjaminjasonallen41

Very understanding and awesome ppl helped me with every aspect of whatever venture we are making

Friendly and Flexible. - WRIGHT.DARIN

Friendly and Flexible. Both despite a major transition from a previous owner. Over the top requirement for saying more

Lorenzo is the best. - Roy Hobbs jr

Lorenzo is the best. He truly helped me with my needs from start to finish. The dealership really cares and I will definitely buy another car from here in the future. Highly satisfied! 😀

Chelsea and Jeff Rizzi were super competent, super - kevin.webb

Chelsea and Jeff Rizzi were super competent, super helpful. I will come back! I have always found MC GMC/Cadillac to go above and beyond

The staff here were professional and they resolved my - ABENI9

The staff here were professional and they resolved my issue with my vehicle Excellent customer service

I worker with Anthony by phone and text before I visited - tamlwp1

I worker with Anthony by phone and text before I visited the dealership. He was very knowledgeable and kind. The dealership had what I wanted, but it was far from me. Anthony arranged an Uber to get me there. At the dealership everyone was friendly and kind. Anthony was very helpful, including helping me with my wheelchair. Jim in finance was also very kind and helpful. Both Anthony and Jim answered all my questions and explained everything. I would definitely recommend both Anthony and the dealership.

They are kind, respectful of wait time and attendance, - SAMMY.RENA0621

They are kind, respectful of wait time and attendance, thank you very much for the services.

Oscar and his team attended all my questions Oscar and - rafaelsandoval2410

Oscar and his team attended all my questions Oscar and his team attended all my questions quick and without excuses

Was immediately greeted and helped by Issac upon arriving - xxdayveedxx

Was immediately greeted and helped by Issac upon arriving for my appointment. He was very helpful with questions I had about my tires. Very friendly and great service

Went in for maintenance on my Silverado it’s always super - franktankr30

Went in for maintenance on my Silverado it’s always super easy to book an appointment and they make the whole check in and service fast and efficient.

Friendly. - striderx

Friendly. Knowledgeable. Courteous. Was very quick to get paperwork done and pick up car after work was finished.

This is my 3rd Honda,nd my 2nd CRV I purchased frm - dinosri

This is my 3rd Honda,nd my 2nd CRV I purchased frm Chandika. Chandika and Michael Hua worked hard nd gv ma very good deal. I will definitely come again nd send friends also. Thaaaaaank u Chandika.

Westcoast Autosales is the real deal! - donald.castillo

Westcoast Autosales is the real deal! No pressure, honest advice, and a great selection of vehicles.

I recently purchased a Certified Pre-Owned S580 from - andrii

I recently purchased a Certified Pre-Owned S580 from Mercedes-Benz of West Covina, and I want to especially thank Zaryab Choudhry for making the entire experience outstanding. The car was first listed online without photos and with a generic “black interior” description. Over the phone, Zaryab went the extra mile to personally check and confirm that it actually had a beautiful white interior. He shared all the details I needed and even showed me the car in the back parking lot before it ever reached the showroom. We locked the deal the same day. Despite the challenges with financing due to the car’s price, Zaryab worked hard to secure a loan for me and was very generous with my trade-in value. After the test drive, I had a few concerns about the car. Zaryab coordinated with the service department, made sure the issues were addressed, and even test-drove the car himself afterwards to confirm everything was resolved. Throughout the process, he was professional, responsive, and patient, answering all of my many questions and calls. His honesty and dedication gave me complete confidence in my purchase. If you’re considering buying a Mercedes, I highly recommend asking for Zaryab. He truly cares about his customers and delivers a top-notch experience.

Dealership and salesman were amazing, I will definitely - LMART21

Dealership and salesman were amazing, I will definitely let friends and family known of this location.

I can’t say enough good things about the team at West - Andrewshiny

I can’t say enough good things about the team at West Covina Audi. Julian and Frank made sure everything went smoothly, and Malik, our sales consultant, was patient, informative, and never pushy. We truly felt like we were being treated like family—respected, listened to, and taken care of every step of the way. Paul in the service department also stood out for his kindness and support post-sale. This was easily one of the best car buying experiences we've had. We walked away with a great deal and a beautiful new Audi. Highly recommend West Covina Audi if you’re looking for professionalism, integrity, and outstanding customer care.

I recently had my nissan rogue serviced to my complete - nevcat

I recently had my nissan rogue serviced to my complete satisfaction. My service advisor Abraham explained to me in clear terms that I could understand. Thank you so much.

Alex was knowledgeable and professional and was willing - farleyfar925

Alex was knowledgeable and professional and was willing to negotiate…the process went quickly. A great place to buy or sell classic Porsche.

Chris is very knowledgeable and his experience helped - adelgadillojja

Chris is very knowledgeable and his experience helped answer all my questions. I'm very happy !

I had such a great experience at this dealership! - Merina C

I had such a great experience at this dealership! After a long process and lots of decision-making, Julio Sanchez (Sales) and Alex Vasquez (Finance Manager) were absolutely amazing. They were patient, helpful, and really took the time to give me the best options that worked for me. I truly appreciate their professionalism and dedication. Definitely a 10/10 experience — I highly recommend asking for Julio and Alex if you visit!

Edward Gutierrez is always amazing and over exceeds - AMYCUNNINGHAM2027

Edward Gutierrez is always amazing and over exceeds expectations. He seriously cares about his customers

Excellent l walk in and got VIP Treatment from each - Thursdaypaiddate@gmail.com

Excellent l walk in and got VIP Treatment from each person that l can in contact with from sales manager to Benjamin who took great care of me Tim in finance new his job inside an out. I left pleased thanks Norwalk Toyota

Muy buena atención. - loreliza

Muy buena atención. Cesar nos ayudó mucho para hacer un buen trato. Buen servicio. Gracias

No nonsense shopping. - Jason Paransky

No nonsense shopping. Clean, professional operation. Courteous, considerate staff. Good selection. Made everything in purchase and closing work as pleasant as it could be.

Very courteous and professional service personnel, I was - gonzgunner

Very courteous and professional service personnel, I was well taken care of and my car was finished faster than I expected! Great service all the way around

Service department was very friendly and helpful. - Emily

Service department was very friendly and helpful. I had a free car wash. They also find someone to teach me how to use my google map from my iPhone and have my iPhone connected to the car. I appreciate their patience and kindness.