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Mercedes-Benz of the Woodlands

The Woodlands, TX

5.0
2,854 Reviews
Thank you for visiting Mercedes-Benz of The Woodlands, Texas' top rated authorized Mercedes-Benz dealer. Our all-new Mercedes showroom and service facility in The Woodlands area of Houston opened in April 2015 in the growing area North of Houston in Southeast Montgomery county. Our all new, full service Mercedes dealership is located convenient to I-45 between Conroe and Houston. We offer The Luxury of Convenience CONCIERGE PICKUP AND DELIVERY Luxury buyers expect luxury services, and we wouldn’t have it any other way. So our concierge service will save you a trip to the dealership by picking up your car when it's ready for service and promptly returning it when the job is complete. FREE LIFETIME CAR WASHES You keep your shoes shined, your suits pressed, your hair just so, and you want your car to look as put-together as you do. We want that too, which is why we’ll wash your car, for free, for as long as you own it. PRODUCT GENIUS BAR Modern luxury cars have technology everywhere you look, and we want you to experience our cars at their fullest expression. So we brought in some geniuses. People who know how to do everything from syncing phones and programming the navigation system to adjusting the mirrors or storing seat preferences. You name it, they’re here to show you how to do it. PRIVATE BUSINESS CENTER Luxury car owners know the value of their time, and at Mercedes-Benz of The Woodlands, we value your time. Our quiet, connected private business center will keep from having to brea
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16917 Interstate 45 South

The Woodlands, TX

77385

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Showing 2,854 reviews

May 10, 2024

Excellent Service very professional and great customer care there was no long wait clear environment 👏 👍 More

by Debtfree2
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Paula Alpha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gaston Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024

Had a great experience with Isaiah Martinez. We used Mike Lange since the store opened but since his illness we went with Isaiah. He got me scheduled and out very promptly. Very pleased with his More

by 87yellowtr
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Yes
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Isaiah Martinez
May 09, 2024

Iam extremely pleased with the service Department. In the past I would take my vehicles to get service to an independent service center after the warranty period. Richard has been my go-to guy and I h More

by akurus@att.net
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Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024

timely updates from the maintenance team let me know the status of the repairs to my GLE350 and when it would be ready. when i picked up my SUV I also visited with the sales rep to get another tutorial on More

by charles. luther
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Yes
Employees Worked With
Fezan Uddin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gaston Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2024

Great customer service! Liz Rincon is very knowledgeable and a pleasure to work with. MB of the Woodlands service department is the best. More

by kathleen.lacrosse
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Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024 -

Mercedes-Benz of the Woodlands responded

Hi Kathleen, thank you so much for your kind words! We are thrilled to hear that Liz Rincon provided you with great customer service. We will be sure to pass along your compliments to the service department. We appreciate your feedback and look forward to working with you again soon!

May 06, 2024

Fantastic customer service! David Gonzalez will put you in the car of your dreams! Thanks David and all the staff at MB of Woodlands! More

by zenidris3
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Recommend Dealer
Yes
Employees Worked With
Arturo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2024 -

Mercedes-Benz of the Woodlands responded

Hi Zenidris, thank you for sharing your experience with us! We're thrilled to hear that David and the team at MB of Woodlands provided you with fantastic customer service and helped you find the car of your dreams. We truly appreciate your kind words and your 5-star rating!

May 05, 2024

A wonderful experience and a business that shines brightly just like the star on my grille and great employees More

by snoopyvolunteer2
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Yes
Employees Worked With
Jack
May 06, 2024 -

Mercedes-Benz of the Woodlands responded

Hi Snoopy, thank you so much for your kind words and for recognizing our team's hard work. We're thrilled to hear that you had a wonderful experience with us! Your support means the world to us and we look forward to serving you again in the future.

May 04, 2024

Marcos went above and beyond for our car buying experience. We drove hours away to purchase a used vehicle and we’re sent multiple videos showing the car in full detail. He was never pushy just inf More

by annabellea12
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Yes
Employees Worked With
Marcos Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Mercedes-Benz of the Woodlands responded

Hi Annabelle, thank you for sharing your positive experience with Marcos and our team at Mercedes-Benz of The Woodlands! We're thrilled to hear that Marcos provided top-notch service and made your car buying experience enjoyable. We look forward to assisting you again in the future.

May 04, 2024

We drove 3 hours to buy a car from Marcos. He was the best salesman I've ever ran across. From getting the trade in valued in a timely manner, to all the videos I could ask for. Even sent me a More

by Trav9191
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Recommend Dealer
Yes
Employees Worked With
Marcos Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Mercedes-Benz of the Woodlands responded

Trav, we're thrilled to hear about your positive experience with Marcos and our dealership! Providing exceptional customer service is our top priority, and it's great to know that we were able to make your car-buying experience as seamless as possible. Thank you for recommending us!

May 04, 2024

Second time in for service items and extremely pleased with the level of service I received. More

by Jpfalcone3
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Recommend Dealer
Yes
Employees Worked With
Juan Renteria
May 06, 2024 -

Mercedes-Benz of the Woodlands responded

Hi Jpfalcone3, thank you for taking the time to share your positive experience with us! We are thrilled to hear that you were pleased with the service you received during your visit. We appreciate your continued trust in our services and look forward to serving you again in the future.

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