Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Elder Ford of Tampa
Tampa, FL
6,723 Reviews
At Elder Ford of Tampa, we're eager to provide the winning Ford sales, auto service, and car financing in Tampa you seek. We're proud of our Ford dealership near St. Petersburg, FL, where a state-of-the-art facility, comprehensive new Ford showroom and fully loaded service bay await, while a savvy team of Ford professionals is prepared to meet your every need. We're not just interested in serving you right here and now -- we want to be your dealership for life!
Visit our Ford dealership in Tampa, Florida, to discover an eminently satisfying shopping environment. Designed to be vibrant yet soothing, our dealership has a 300-gallon saltwater aquarium, sports memorabilia and decorations, an automatic car wash, valet service, a comfortable customer waiting lounge and more. Of course, at the end of the day what a car-shopper wants is a car, and we're happy to oblige. With an inventory full of new, used and Certified Pre-Owned Ford models, including the Ford F-150, Mustang and Fusion in Tampa, we've got what you want and we can help you find what you need. We also sell pre-owned cars in Tampa built by other automakers, so you'll never lack for variety.
In time, you'll need to bring your hardworking Ford for some routine maintenance, and when that day comes, Elder Ford of Tampa has the garage to beat. We'll handle your request efficiently and effectively, whether you want a tire rotation and coolant flush or a laundry list of repairs. If you need auto parts in Tampa, we've got them. Not only do we have a generous selection of OEM Ford components to sell, but we also carry top-of-the-line ROUSH performance parts that do not disappoint. You'll race down the road with these parts installed!
Elder Ford of Tampa is your all-in-one destination for all things Ford. Stop by for a visit today at 9650 N. Florida Avenue in Tampa, Florida. We're just a short ride away for drivers coming from St. Petersburg, Clearwater, Lutz and beyond!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 6,723 reviews
October 04, 2025
Good experience as always. However get the fish tank cleaned up and fixed! It is a nice feature of the dealership. However get the fish tank cleaned up and fixed! It is a nice feature of the dealership. More
by Diamondback
Verified Customer
October 04, 2025
I had terrible sales and service experiences when I bought my 2025 F150 from Elder Ford. I won’t be going back for service, or to ever purchase another! I found a truck I liked and they started the bought my 2025 F150 from Elder Ford. I won’t be going back for service, or to ever purchase another! I found a truck I liked and they started the negotiation process, they listed that it had Lojak, a spray in bed liner, all weather floor mats and a lifetime battery warranty. There were significant “up-charges” for each of these items. I told them I didn’t want to pay for any extras and after haggling for a long time, they agreed not to charge for the above extras so I agreed to buy the truck. I was brought into the finance managers office to complete the sale. Now it’s getting late and the dealer is about to close. It felt like classic sleazy car sales 101. The finance manager offered me an extended warranty for $2,405 and a pre-paid maintenance program for $4,395. I took the extended warranty but I turned down the maintenance agreement. There were no other add on’s discussed so I signed all of the paperwork, paid for the truck and left. It was late, so I just wanted to get out of there. The next morning, I was reviewing all the paperwork I had signed the night before and to my surprise and dismay, I discovered a charge for $4,395 for the maintenance agreement I had turned down. Additionally, a charge for $2,405 for “Permaplate paint protection” and $738 for “Windshield protection.” A grand total of $7,538. I had just caught that they were trying to overcharge me by 7,538! I went back to the dealer the next day to complain and they gave me some nonsense excuses but eventually agreed to refund the money and cancel the maintenance agreement and other extras. I feel like they pulled every trick in the book to maximize their profit on me without caring that they were jerking me around to do it. I don’t like dealers who operate this way, and I want everyone to know what happened to me so you can make up your own mind when choosing a dealer. I also had a problem with their service department! I discovered that my glove compartment lock was not keyed alike to the doors and the center console. Furthermore, the flat emergency key provided worked in the glovebox, but did not work in the doors and the center console like it should. So I needed to bring the truck to the service department to have the glove box key cylinder re-keyed. I asked my service writer to be sure to have a blank key cylinder in stock when I bring it in, so I could wait for the repair rather than have to leave it and come back. He said that he would make sure they had the key cylinder when I brought in the truck. When I took it in they did not have the key cylinder in stock and my service advisor told me Ford doesn’t allow them to do the repair until the car is brought in and the product is verified. Also they had to take pictures to send to Ford warranty before they can order the part. Boy was I upset! I asked for the service manager and “Arnie” came out and spoke with me. I was standing there with my dog on the leash, so he knew I had a dog. He told me he would put me in a loaner truck and order the part to repair it tomorrow. He would have my truck delivered to my home and they could bring back the loaner. I said fine and I drove the loaner truck home. (A total of 16 miles. ). The next day they brought my fixed truck to my house and took the loaner back. I received a call about an hour later informing me they found dog hair in the truck which was against their no-dog policy. The truck also wasn’t refilled with gas before it was returned. Therefore they were charging me a $150.00 cleaning fee and for the gas. I asked to speak with the service manager Arnie, and he told me it was Arnie who told him to charge me for the cleaning. The same Arnie who loaned me the car knowing I had the dog with me. He had even pet my dog!!! I left Arnie a message but he never called me back. I then called the General Sales Manager of the dealership who took care of it. I do not recommend Elder Ford! More
by seadog2017
October 03, 2025
If your looking to buy a car or truck and these people have the one your looking for by all means go see Elder Ford of Tampa, you will not be disappointed, they go way over to top to take care of your nee have the one your looking for by all means go see Elder Ford of Tampa, you will not be disappointed, they go way over to top to take care of your needs and the people there are the best I have had the experience of dealing with. Don’t miss this chance at a. Great experience . More
by oew
October 03, 2025
Had such a great experience here, I went to another dealership earlier that day and felt disrespected. Here they listened to me and gave me the best deal they possibly could! dealership earlier that day and felt disrespected. Here they listened to me and gave me the best deal they possibly could! More
by savannahlee001
Employees Worked With
October 03, 2025
I loved this dealership, easy to work with. Helped us instantly. Would recommend to others. Helped us instantly. Would recommend to others. More
by S.CHRIS.CLAUSEN
October 02, 2025
Great service very pleased with the service you provided will recommend you to all my friends and relatives. will recommend you to all my friends and relatives. More
by ME2DELL
October 02, 2025
The service at Elder Ford was wonderful. Leo, my service agent, took care of everything from start to finish! The rental desk had great service as well. Leo, my service agent, took care of everything from start to finish! The rental desk had great service as well. More
by syndajo
Employees Worked With
Leonardo Cresbo
October 01, 2025
I am very pleased with my purchase Jason was very helpful showing me the truck showing me the truck More
by rcallen1507
October 01, 2025
I been there before a couple of times and was perfect Last time not good They don’t fix the door correctly Go back again and now got a lot of noise in the door I think I m going to fix it by mysel Last time not good They don’t fix the door correctly Go back again and now got a lot of noise in the door I think I m going to fix it by myself More
by SAMUEL.GALO
Employees Worked With
October 01, 2025
The dealership is dishonest and misrepresents charges they make on your vehicle. They said the diagnostic fee would be removed if the vehicle was repaired at the facility, but when it was time to pay, sa they make on your vehicle. They said the diagnostic fee would be removed if the vehicle was repaired at the facility, but when it was time to pay, said the diagnostic was $300 per vehicle system and refused to remove the fee even after getting it repaired at Elder Ford. It's insane that if your vehicle needs a diagnosis that you could be paying over $1,000 alone just for the diagnostic fee, not even including the repairs. Charging $300 per system was never explained and they only added that on when it was time to pay so they could charge hundreds of dollars more. I have been to other dealerships where the diagnostic fee was $300 flat and they would never charge you 4-5 times the amount just for a full diagnosis due to different "systems." They lied and said they would remove the $300 fee but refused to at time of payment. I will never take my vehicle to Elder Ford ever again and would NEVER recommend it to anyone else. More
by Dissatisfied Customer
Employees Worked With
